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“This Walmart McDonald's was busy with no clear place for customers to line up for ordering, so we ended up blocking people wanting to go into the Walmart. Half the tables had undividual Walmart employees taking their lunch break! This is a Walmart problem and should be addressed. The food was good, and the service was great.“
“Haven’t had a good bacon egg and cheese biscuit in a long time. My normal McDonald’s up in the 9000 block of tanque verde serves very doughy sad biscuits. This McDonalds was great tho. Bit of crunch but still soft inside. They won me over. McDonald’s corporate could definitely add a lil more bacon tho.“
“I went to 3 McDonald’s because my granddaughter discovered the Lil McDonald’s toys!
The food is not very good but we went on a treasure hunt in this blazing heat.
The Valencia/12th location were so nice. The location was clean & employees were so nice. They were willing to allow me to buy additional toy with my meal. There was a playground.
The Rita Ranch location was clean & employees were super friendly & willing to allow me to buy additional toy with my meal as well. They checked the bottom of the boxes for the toy number to make sure I didn’t buy a duplicate & told me how the toys were numbered from the poster. There was no playground & it was hot.
The Valencia/Cardinal was so not friendly & super hot inside. The girl at the counter was not nice & acted like I was bothering her. She said that she didn’t know anything it was her 1st day & she walked away! I walked away also & didn’t buy anything that was such an unpleasant encounter my grandchild had to witness.“
“This local Mickey’s has let me used the toilet when “caught short”.
They delivered my drinks promptly and were courteous and polite.
Bonus points for not calling TUPD or Marana police today! So it’s 5 stars from me.
Anna“
“I just came thru the drive thru and I asked the lady at the window to use a certain amount on my card and rest in cash plz I need the rest for gas, she couldn't do it and helped me and my family out today greatly 😊 stay blessed ma'am and thanks for what you did today. Amen. Apologies for me having such a rough day. You were wonderful!“
“It's a classic, always has been, always will be. I feel like their food has lost its quality over the years but then again, it all depends on the crew because I swear to you, the McDonald's in Yuma, you guys are amazing. Best McDonald's I've ever had in my life.“
“Roman provides excellent customer service - if I could recruit him for my own company I would. He is kind, personable, and excited about life/his job. If this man does not already hold a management position, he MUST be considered for one. The one and only positive interaction I have ever had at a McDonald’s location.“
“Placed an online order for curve side pickup and it was easy.
**new revision for October and November 2024.
Still the same McDonald's food, kids still love it. However if going to this location (Dinosaur McDonald's) make sure you check your order for all items. We didn't get all of the ordered food. They have forgotten food for the past 5 or 6 orders.“
“I had a great visit. They didn't treat me to harsh for being a walker with a backpack. I got to use the wifi to set up my new phone. There was a friendly girl with curly black hair she was very sweet and I had a great time. Family friendly and they had a place place. It brought back memories.“
“Some customers were harassing and yelling at the crew, still got service with a smile after the employees were getting berated over the drink machine not working. Customers rude, employees were nice and chill tho. I was treating them kindly, and they were then being kind to me back, even got a free cookie for being nice and patient.
TLDR, don’t be an ass to the employees, don’t make their lives harder than it needs to be. Chances are if you’re nice to them, they’ll be nice to you“
“This McDonalds is always better to just go inside then your order will get to you the way you ordered it. It's much easier to order online or even at the touch screen kiosk inside. The closer to the closing time you go the worse the drive thru is. Of course you'll most likely have to repeat your order more than once or twice when going thru their drive thru whatever time u go through.
Parking: Parking lot directly across randolph/Reid park(pond near the zoo) and theres a pedestrian crosswalk with light.
Kid-friendliness: There is a play area at this mcdonalds which is inside. This is tucson and 10 minutes of feeding the ducks across at the park will have anyone happy to play in mcdonalds indoor play place.“
“I was in the drive thru and I ordered 2 for 5 and the person who took my order was a little bit rude and she was wearing a headset and at the same time an airpod on the other ear . Managers are you allowing your employees to wear those? I need your email so I will show it to you . Improper.“
“Took my family there after one of our outings and we had a great time. Gabby was amazing with serving and customer service. She had a wonderful attitude with great service! I know the location isn't the best as there were transients there as well, but overall it good experience.“
“By far one of the best McDonald's I have visited here in Tucson Arizona with a very very spacious dining area they don't have a play area but they do have tablets installed for our kids to play on while we eat the staff is always incredibly welcoming and the food is always on point the only complaint I have is that there isn't a drink dispenser or fountain station in the lobby for guests so you end up having to wait until the staff has an opportunity to get you your drink“
“I have to edit my review in a negative way. Why did it take a full 25 minutes on a Monday afternoon to get two little cheeseburgers, with cars in front waiting 15 or more too. Must be an off day. But if had known I would have gone home and cooked. (3:55 PM Dec 23)“
“Perhaps the best iced tea of any national chain. Certainly the poorest excuse of food on planet Earth.
Parking: Ample and abundant on-site parking available.
Kid-friendliness: It's set up focused on kids, they only allow adults to pay for it.
Wheelchair accessibility: Modern well maintained building within ADA compliance.“
“Not sure why so many negative reviews, this place was great.
My first time at this McDonald’s. I had an issue with the mobile app based on my error. Staff went above and beyond to help me out and make sure I was happy.
Thank you!!!“
“Nice McDonalds location. It is modern and very clean.
My only gripe is the stupid order kiosks they have. I am a tech junkie, but I still hate using those machines to order vs ordering from a human. I'm not sure why they consider these an upgrade. I would recommend ordering ahead on the app, or trying to order from a staff member if you can catch one, than playing 20 questions with the stupid order kiosks.“
“On this recent trip to Mickey D's I was here for some breakfast sandwiches before work. Ordering through the APP made it more convenient and I just waited in the designated space for curbside. My order was accurate and appeared freshly made. The staff were friendly and professional. No complaints or issues on this trip.“
“Amy is the reason we keep coming back to this location every Saturday. Passing other McD's to hear Amy's warm, welcoming, courteous voice. She calms the mood and has just the right touch to send us off with comforting food. She deserves a raise!“
“Thank you Christian for walking me thru the Kiosk and being so patient. As soon as I walked in you offered your service. Amazing customer service! Made me feel at home. Keep being you! Ayyyeee!!!! 👌🏽🤩🥳🤠🎊🙌🏽😎🎄🎁“
“The parking lot is clean. When I look at the building, I see the walls, windows, and door are clean. I walk inside and see the floor, tables, counter tops, kiosks, and even the freaking trash can are all clean. I ordered with the kiosk and scanned my app for the reward points, works first try. I ordered a double quarter pounder with cheese with extra ketchup, extra mustard, extra onions, extra pickles, and no bun. They got it right, and it was brought to my table fast and hot. I got a large cup with unsweetened tea, and it was delicious. The bathrooms are coded and so clean. The staff were extremely friendly even though they were busy as heck, which is a huge plus because I've seen staff fall apart and be short with people when busy. Not on this visit to this location at all. Excellent service.“
“The service at this McDonald's location leaves something to be desired. The food is hot and made to order. The managers straight lie to people asking for soda refills saying that they no longer offer any refills. They also told me one time that they no longer have free water cups. Straight lies. Bathrooms are usually clean. Plenty of parking with wheelchair accessible parking. I do recommend this location for the food which is good. They usually get the orders correct. This location has a play place for the kids which is in good working order.“
“Thus store is my first choice to go to when I want McDonald's they are quick. I have seen them (in the last 2 visits hand me sprites that have been sitting there and the ice is melted at the top, so that's the only issue I have had lately.“
“Stopped at this McDonald's on our way to the Sonoran Desert Museum. We normally don't go to McDonald's because of the rude staff and just bad ambience in general. However, the staff went above and beyond to make sure we were taken care of. Very polite and exceptional staff. Thank you so much!“
“Kudos to Lilia at McDonald's (9130 E Valencia, Tucson)!
A big shout-out to Lilia at the McDonald's on E Valencia in Tucson (Rita Ranch, #31443)! While I don't have specific details of a single visit, employees like Lilia who offer efficient, friendly service and a positive attitude make all the difference. If you've experienced Lilia's great service, you know she's an asset to the team. Keep up the fantastic work, Lilia!“
“Gary made my drive through experience enjoyable as he quickly processed my order and met me at the waiting area very shortly after my arrival. The double cheeseburger was hot and delicious and the fries crispy with perfect amount of salt. Thanks for a great snack.“
“Got a 10 piece of chicken mcnuggets....bit into one and found a sharp piece of plastic in it. Contacted Mc Donald's to let them know.....no reply, no apology, no nothing....guess they didn't care that their nugget had plastic in it and someone might get hurt eating them...just becareful when you get the nuggets....espically for little kids!!! ? McDonalds, be a while before I return again.“
“The best McDonald’s in town ❤️ There are a few people who have worked there for a while who are always so kind and make my day so much better with their kindness and happiness! Thankful to live so close and know that my order will always be great.“
“It was clean and good the service was fast ash. They a nice little calm music i liked it
Vegetarian options: They had lots of options
Dietary restrictions: Nothing else
Parking: It was great it was clean too
Kid-friendliness: They were very kind to my son
Wheelchair accessibility: They had several tables and chairs for that“
“Best ice tea on planet Earth.
Worse "food" in the universe.
Parking: Ample and abundant on-site parking is available.
Kid-friendliness: Highchairs are available.
Wheelchair accessibility: Handicapped parking is available.“
“This McDonald's was very busy, and the food was pretty good
Parking: This McDonald's has plenty of parking. They're very busy right after school.
Kid-friendliness: Everything on the menu is kid friendly
Wheelchair accessibility: Lots of handicap parking ♿️ and easily accessible for people in wheelchairs“
“It’s not a 5 star, but the employees (especially the afternoon manager w/ the dreads) does a phenomenal job in customer service. Food quality has hardly ever been subpar during anytime me and my husband went. And when it was, we’d get a replacement asap. The employees aren’t stingy with the free water cups either which is a plus. Overall, they do a good job despite being incessantly stressed & overworked with a constant influx of customers and deserve some slack.“
“While l aggressively avoid what they jokingly call "food" here, I'm firmly convinced that McDonald's consistently sells the best iced tea in town.
Dietary restrictions: IMHO: if you remotely value your health you should avoid McDonald's food and it's mysterious list of wacky unhealthy ingredients.
Parking: Ample and abundant on-site parking is available.
Kid-friendliness: Indoor playground.
Wheelchair accessibility: Modern building appears to be in full ADA compliance.“