Tim Hortons in Richmond

“I’m not usually leaving a review but this person has beyond my expectation! Kudos to Glen who took our orders! My son’s keep changing their orders when ordering in the store. he managed to work with us professionally and patiently to settle our orders. Even his manager or supervisor asked him more tasks to do while taking orders. Thank you for an Awesome Customer Service Glen

Kid-friendliness: Friendly service“

“Nice service providing so far. Employees are really nice behaving. Clean and well maintained restaurant.Fast service 👍 They are well trained I think. Belpreet is very smart and deal the customer good. One of the best Tim Hortons in Vancouver.“

“Located at the International Arrivals Level pre-security, Tim Hortons offers a convenient and comfortable spot for travelers to grab a bite or relax before their journey. Guests can choose between takeout or dine-in options to suit their needs, whether they're in a rush or have time to spare. The location is fully wheelchair accessible, featuring seating, entrance, parking lot, and washroom facilities to accommodate all guests. Tim Hortons provides a variety of menu items, including coffee, prepared foods, vegetarian options, and a kids' menu, catering to different tastes and preferences. Guests can enjoy a meal at any time of day, with options for breakfast, brunch, lunch, dinner, and dessert. Comfortable indoor seating is available for those who choose to dine in. In addition to the diverse menu and seating options, Tim Hortons offers amenities such as high chairs, washroom facilities, and free Wi-Fi to enhance the guest experience. The casual atmosphere makes it an ideal spot to unwind before or after a flight. Multiple payment options are accepted at this location, including credit cards, debit cards, and NFC mobile payments for your convenience. In conclusion, Tim Hortons International Arrivals Level pre-security is a practical and accessible choice for travelers seeking a quick meal, a diverse menu, and a comfortable atmosphere. Don't hesitate to stop by on your next trip!“

“One of the key strengths of Tim Hortons is its consistent quality across locations, providing a familiar and comforting experience no matter where you are. The brand's coffee is particularly popular, often praised for its smooth, balanced flavor that makes it a morning favorite for many customers. The doughnuts and Timbits (bite-sized doughnut holes) are also standout items, with a range of flavors that cater to different tastes.“

“I have visited many other Tim Hortons locations, but this one stood out because it was neat and clean. The atmosphere was pleasant, making it a nice place to sit and enjoy a coffee. The service was also fast and efficient, which made the experience even better.“

“Great experience always. All the night and day staff are amazing. Loved their chocolate chip muffin. Would recommend this Tim Hortons.

Edited- I have been visiting this location since January, and today it’s June 11, 2025. The staff members are consistently hardworking and exceptionally friendly. Regardless of whether I visit during the day or at night, they always greet me with smiles and are prepared to serve promptly.

As a regular customer, I appreciate that they remember my order and greet me warmly. Today, I was even offered a complimentary donut. Such small gestures hold significant value for me.

I find it disheartening that some individuals have left negative comments. It is not the employees' fault that homeless individuals frequent the area, and I have observed the staff diligently cleaning tables and maintaining the premises. They feel like friends to me, and they are all hardworking immigrants. Therefore, I encourage you not to be concerned about the negative feedback and to continue your excellent work.“