“I go here every weekday and the woman running the counter is so lovely and friendly. She handles the store completely on her own and even when there is a line I rarely have to wait long. At this point she knows my order and is always a happy face to see. I’m always disappointed when she’s not working. Thanks for the great service!“
“We have visited this Tim Hortons almost every single day for 2 years and we cannot say enough great things about the staff. They are friendly, attentive, and so hard working. We especially love Hui and Simran ❤ thank you for always brightening our days!!“
“Except for the vagrants, a great efficient place we'll run place. Good coffee. Efficient from my online order. Nothing special for me just the black regular brewed Coffee. Easy order. Roll Up The Rim To Rain running right now. Good luck.“
“I always have a great experience at this Tim Hortons, especially because of Sukh. She is always energetic, supportive, and welcoming every time I visit. She even remembers the items I usually order and reminds me if I forget—such amazing customer service! The service here is always fast and efficient.“
“I've had a great experience at this Tim Hortons. The staff are friendly, welcoming, and work hard to provide fast service, even during busy hours, special shout out to Parneet and Meera.
My orders are mostly accurate, and the coffee and food are consistently fresh. The restaurant is generally clean and has a comfortable atmosphere.
The only downside is that homeless individuals in the area make the environment feel less comfortable. Other than that, this location provides excellent service, and I appreciate the team's hard work. Overall, it’s good to have our daily breakfast choice.“
“I recently came here and ordered a coffee based on the picture, but I misunderstood the menu and didn’t realize it was actually my mistake. When I came back thinking they had made the wrong coffee, the staff kindly explained what happened and offered to remake it for me. I agreed, and they made the exact same coffee — turns out, I was the one who made the mistake!
The staff was very friendly and understanding. Great service, and now I find myself stopping by here quite often!“
“Had a nice experience at Tim Hortons. The coffee tasted smooth and was really enjoyable, making it a great pick-me-up. The staff were friendly and welcoming, and everything felt quick and easy from ordering to pickup. The place was clean and comfortable, which made it a pleasant spot to relax for a bit.“
“I visited during the evening shift and had a great experience. The girl working at the counter was very friendly, polite, and professional. She greeted customers with a smile and provided excellent service. My Medium Iced Capp was perfectly made, and the Veggie Wrap was fresh, tasty, and well-prepared. The service was quick, and everything was handled efficiently. It’s always nice to see staff who genuinely care about customer satisfaction. Keep up the great work.“
“Just grabbed a coffee and a donut from Tim Hortons and it hit the spot! ☕🍩 The service was super quick, and my order was exactly right. I love how consistent they are, always a reliable stop for a little treat. Plus, the atmosphere is always so welcoming, making it a great place to relax for a bit. Definitely a go-to spot for my daily caffeine fix! Can't wait for my next visit.“
“I came in today for a coffee and a wrap with my sister, and Babneet made the entire experience unforgettable. The way she cared for us with genuine warmth, attention, and such a beautiful smile, truly touched us. On a day meant to celebrate women, she made us feel seen, appreciated, and uplifted.
The food was warm, thoughtfully prepared, and handled with so much care that it felt like more than just a meal. It’s rare to find someone who goes above and beyond the way she did, especially in a place where things often feel rushed and impersonal.
People like Babneet don’t just do their job they make someone’s day brighter. She absolutely deserves to be recognized and celebrated for the heart she brings to her work.“
“Really good Tim Hortons. The staff were nice and the service was pretty fast. My food was fresh and tasted good, and my coffee was made right. The store was also clean and looked well taken care of.
I’ve been here a few times and I’ve always had a good experience. Everyone is friendly and they get your order out quickly. No complaints from me. I would definitely come back again and recommend this location.“
“Had a really good experience at Tim Hortons! The iced capp and wrap were great, but what made it even better was the lovely service. The girl who served me was really sweet, polite, and welcoming. She treated me so nicely and made the whole experience even more pleasant. Really appreciate her warm and friendly behaviour! ❤“
“We had a really good experience at this location. The staff were very friendly, and Jigar was especially kind to my kids. One of them had specifically picked an item with sprinkles and was really looking forward to it, but after we ordered, we found out it wasn't available. Rather than just saying they were out, he explained that they could prepare it in the kitchen if we didn't mind waiting a few minutes and asked what we preferred. I really appreciated the extra care and the friendly service throughout our visit.“
“Stopped in late at night and was genuinely impressed. The employee was just as friendly and attentive as you'd expect during peak hours no cutting corners, no attitude. Virpal greeted me with a smile, got my order right, and made the whole experience feel effortless. Night shift staff don't always get enough credit. She deserves it.“
“Jesse is such a sweet person. Anytime I go in and I see him working, I’m instantly happy because I know that I’m gonna have all of my needs met, food and everything handed to me with a smile and a positive attitude and energy.
Atmosphere: pretty quick lines and orderly any time I’ve been there. Clean and organized pastry case.
Some Timmie’s you go into you feel a little haunted while ordering but Hammy doesn’t feel that here. We tried the newer timbits they were really good, not so much the Canada timbit with the popping candy on the outside…candy and desserts don’t mix…ever. We enjoyed on the outside sitting area which is perfect for people watching and enjoying the sun.
Anyway, Jesse is a king, a truly sweet soul. Nice location. Hamny out.“
“I ordered a capaccino with a caramel churro shot and it was absolutely divine. Just the right amount of sweetness. They pump out the coffees and food so quickly but at peak times probably really need two tills operating. Staff are friendly and helpful. My second time experiencing Tim Hortons and again not disappointed“
“I’m a regular customer at the Main Street Tim Hortons and I gotta say, the place is always clean and the service is super fast, even during peak hours. The coffee is always hot, and the staff is extremely polite and nice to everyone. I highly recommend this Tim Hortons!“
“I visit this Tim Hortons almost every day for my French Vanilla, and every visit has been a great experience. The restaurant is always clean, the service is quick, and the staff are very welcoming.
A special thanks to Veerpal Kaur for her outstanding customer service. She is always friendly, professional, and incredibly efficient. No matter how busy it gets, she handles everything with a smile and prepares my order quickly and accurately every time. Her positive attitude and excellent work ethic make this location stand out. Keep up the great work!“
“I had a great experience at Tim Hortons today. Ate Maganda was very friendly and welcoming, providing excellent customer service with a smile. My order was fresh, delicious, and prepared perfectly. Thank you for making my visit so enjoyable!“
“It's conveniently located by several bus routes and places to shop for groceries and other day to day things. The staff were friendly and fast. The sparkling lemonade was delicious and so refreshing on a hot day. The assortment of 10 timbits had a variety of flavors and were fresh. I am sure I will be back.“
“I went to tim horton with my friends the girl who was working at the counter she was so sweet and nice but I forgot to ask her name. Her appearance was she was tall brown indian slim girl. I really loved her sevice. Thank you for your service!“
“Atmosphere:
Hard to hear even yourself in order
As the noisy location just on corner of the road .
Seating very limited mostly bar chairs in hight that you need boosters to reach.
Service:
While you finally get your order heard. The time served to the get it finalised is pretty fast.
Food:
Their breakfast items are nice dounts made well.
Recommend the maple glazed.
Coffee is needed improved in recipes weather better beans or different grinder find out yourself
In conclusion:
If you fancy a good dounts go there
But for anything else there's better options for you out there.“
“I’ve been a regular Tim Hortons customer for years, and one thing that keeps me coming back is the consistency of their Dark Roast Double Double coffee. No matter which location I visit, I can count on getting the same smooth, rich flavour every time.
There’s nothing worse than ordering your usual coffee and having it taste different from one visit to the next, but Tim Hortons has done an excellent job maintaining consistency with their Dark Roast. It’s bold without being bitter, always fresh, and made just the way I expect it.
For those of us who start our day with a coffee in hand, that reliability means a lot. Keep up the great work and thank you for delivering a consistently enjoyable cup of coffee.“
“Most of the reviews Tim Hortons employees receive are negative. People are quick to point out what went wrong, but very few stop to recognize everything that happens behind the counter.
These employees work incredibly hard, just like the rest of us, to make sure thousands of people can grab a coffee or breakfast on their way to work. They help us during those rushed mornings when we don’t have time to cook or prepare anything at home.
It’s easy to criticize a mistake. It’s much harder to appreciate the pressure, the long lines, the early mornings, and the constant effort they put in every single day.
At the end of the day, they’re human too. They deserve patience, respect, and recognition for the essential role they play in our daily lives. Without them, many of our mornings would be much more difficult.
No coffee. No breakfast. More stress before the workday even begins.
The next time you stop at Tim Hortons, remember that someone woke up long before sunrise to make your morning a little easier. A simple “thank you” or a smile can mean more than you think.
To everyone working at Tim Hortons: thank you for your hard work. It doesn’t go unnoticed.“
“I had a great experience at the Tim Hortons on 750 West Pender! The staff were friendly, quick, and very professional. My order was prepared perfectly and the service was fast even though it was fairly busy. The location was clean and well organized, which made the visit even more enjoyable. It’s clear the team there takes pride in doing a wonderful job. I’ll definitely be coming back again. Highly recommend this location!“
“I had such a rough, sad morning, but this experience completely turned my day around 💛
I stopped by to get something, and it was really busy. After I ordered, Simran kindly let me know it might take a while 😢 I told her I might miss my bus, and instead of just leaving it at that, she actually checked the timing for me and tried to help.
Since it was still going to be long, I switched my order to a quencher, and she even suggested a combo with a large drink and hash brown. She was so polite, thoughtful, and genuinely caring it honestly made my day.
This is the kind of place I’d come back to every time I pass by, just because of amazing people like her. The food is always fresh and tasty too, way better than other places.
Thank you, Simran, for your kindness—it really meant a lot 🥺💛“
“I had a great experience with Jasdeep Kaur that turban girl on Saturday afternoon and she attended me with great smile .She is incredibly professional, kind, and always ready to help others. Her positive attitude and strong work ethic really stand out, making every interaction smooth and pleasant. She pays attention to details and goes the extra mile to ensure everything is done perfectly. It’s truly a pleasure working with someone so dedicated and supportive and one more as I ordered wrap and she made that wrap very yummy I loved it“
“Great experience at Tim Hortons! The sweet tea was fresh and tasted perfect. The service was friendly and quick. A special thanks to Jitender for the excellent customer service and positive attitude. It’s always nice to be served by someone who genuinely cares about customers. Keep up the great work!“
“So slow! There’re 2 staff working with huge line up on Wednesday 10 AM. All the work seemed to go to the cashier staff who took order, ran around, called order, assigned the pastry staff to help her pack order. The staff at the back seemed way too slow for the situation. I noticed one customer had been waiting for his food even more than 6 customers after him were served. The cashier did her best to handle the situation. She needs some help. Don’t overwork her otherwise it will be even slower…“
“Muskan and Goma are both incredibly polite, friendly, and helpful. They went above and beyond to assist me with my food order and made sure everything was taken care of perfectly. The food was delicious and arrived exactly as I wanted—hot, fresh, and full of flavor. I truly enjoyed my meal and greatly appreciate their excellent customer service. Thank you both so much for making my experience so wonderful!“
“There's clearly a dynamic between the staff of who will call out the mobile orders even when they were aware there's a few to call out. They were blatantly ignoring them. None of them seems to want to give in and be the one to call it. Observing this as a customer was rather irritating as a group of us were waiting and standing.“
“Great place! We often order food here, and always everything is top-notch. We really like the location and the atmosphere. The staff is polite and fast, always can help you with order or solve problem. Special thanks for Param.
Highly recommend!
P.S. They had modern renovation not so far, check it out!“
“I’d like to give a big shout-out to Jean at this Tim Hortons location! Every time I come in, Jean is friendly, patient, and always delivers excellent service. It’s rare to find someone who consistently goes above and beyond, but Jean truly does. My order is always accurate, the service is quick, and Jean’s positive attitude makes the whole experience better.
Thank you, Jean, for your hard work and for making each visit enjoyable. Tim Hortons is lucky to have you!“
“I had a great experience at this Tim Hortons! The service was quick, the food was fresh, and everything was well organized. A special thanks to Kamal for the excellent customer service. She was friendly, welcoming, and made sure everything was perfect. Her positive attitude really made my visit enjoyable. Keep up the great work!“
“This Tim Hortons location near Holy Rosary Cathedral in Vancouver is a convenient stop for me. Whenever I attend church services in downtown, I always visit this location for coffee and snacks. The staff is exceptionally friendly, courteous and kind. I express my sincere appreciation to the owner, Mr. Balraj, and all staff members for their exceptional service to customers with utmost respect.“
“Second timis at the campus which usually has a huge line up. They used to serve only drinks and donuts but they now have sandwiches and burgers. The service is outstanding as per the huge line up . You can also bring your own mug for the coffee for discount. Iced capp is the most popular drink here. Boston cream and Canadian maple are one of my favourite donuts.“
“The food is always fresh and delicious, the coffee is consistently excellent, and the service is quick and efficient. The staff are genuinely friendly, welcoming, and always ready to help with a smile. The restaurant is clean, cozy, and well-maintained, creating a warm and inviting atmosphere. Every visit is a great experience. I highly recommend it!“
“Love Tim’s, but FOR GOD’s SAKE add an LCD monitor or something to show when which orders come up. Right now everyone has to cluster around the small pick-up area and listen hard for the too softly speaking employee who calls them out.“
“The place is good, but there is limited space and a bit congested for the number of people served. The staff is very active which makes it better in comparison to other places at UBC. A good location which has a lot of open spots nearby! An expansion may likely improve the overall consumer experience.“
“I had gone in for 8 drinks for some people at the office I had a list of drinks with names of the people they were for and Mary had openly welcomed my request of getting the names written on the cups, everyone there was so sweet and helpful but Mary was outstanding and extremely helpful I will 100% be going back!“
“Great coffee and an even better experience! Amneet was incredibly welcoming and friendly. You can really feel the care and love that goes into the service. Great coffee, great staff, and a lovely atmosphere. Highly recommended! ☕❤“