Subway in Vancouver

“Amazing experience top level food

Vegetarian options: Available

Dietary restrictions: Options available

Parking: Amazing

Kid-friendliness: Nice people

Wheelchair accessibility: Easy“

“The staff working specifically the 3rd of September around 1am, really did me a solid with my Subway order. Despite being busy, all my requests were met. The quality of the food was outstanding. Best location in Vancouver without a doubt and that’s coming from someone who is a subway regular. I only wish all locations would put as much love and care into their food as this location does. The bread was so fresh and soft, it was awesome after a long day at work to order something late night that’s actually fresh, tasty, nicely packaged, still hot and loads of veggies stacked into it. I really appreciate it especially since last time I ordered subway from knight street, it was a pile of hot garbage I received. Joyce location all the way! Thanks kitchen team!:)“

“Parneet kaur is known for her warm and friendly nature, always greeting customers with a smile and ensuring they have a great experience. She is highly professional, patient, and caring, making her a favorite among both customers and colleagues. Her ability to handle even the busiest hours with ease and efficiency is truly commendable.“

“The food, the hygiene, the staff all 10/10!!
Hamni was lovely, she made me try a new sandwich! It was very good.

Also, I have to mention it was very neat n clean even at the night time!

Good one!!!“

“Sometimes it’s the little things that make a big difference. Mehak made my sandwich with so much care and attention. She washed her hands before putting on gloves, greeted me with a warm smile, and even took a moment to have a friendly chat while preparing my order. The sandwich itself was amazing, but what stood out most was her positive attitude and professionalism. Keep it up, team — it’s employees like Mehak who make the experience so much better!“

“We were sightseeing in Vancouver and stopped at this subway to get lunch couple of weeks ago. We were greeted promptly with a smile. We got our food in a timely manner and we enjoyed it very much. Ravi(owner) rang us up and was professional and we chatted about Vancouver and things to see. She even recommended a couple of places to see which we didn't know about.“

“Excellent Staff. The lady was kind enough to accommodate my request just before closing time. I called her and asked her if she could prepare my sub while I was reaching and she accommodated my last minute request. Thank you. My prefered subway place.“

“This store is really awesome as compared to other stores. I don't know about other timings, but whenever I went in person to this location. Employee name Arjun always treat me nicely and make food like someone is cooking for themselves. My food always seems fresh, good in quality. Heads off to this employee who really work hard for food chain name subway. He is great and should be promoted asap to get increase in profits.“

“One of the best location. Your employee name jashan made my sandwich last night. Matches my expectation as i know im so picky about my sandwich. The patience she had while taking order from someone like me was fantastic. Even though the store was quite busy she made sure everything was just right. Really appreciate her friendly attitude. Great experience overall!“

“Came in last night at the store to fulfill my mindnight cravings. I use to come at this location often and I have to say the best subway store in the town. I have never seen any subway this clean and tidy. Also, the girl working Taran Bal was sweet and helpful through out. Would love to visit again and will be happy to get sandwich from taran again.“

“The service at Subway was excellent. Shivangi and manpreet were friendly, attentive, and patient while I decided on my order. They prepared my sandwich quickly, kept the station clean, and made sure everything was just the way I wanted. Their polite attitude and efficiency made the visit pleas“

“Monika made me an incredible sandwich, and I have to say, she is truly exceptional! The sandwich was absolutely delicious. Monika is so friendly, and her welcoming smile made the experience even better. Our conversation felt genuine, and it was clear she was engaged because she wanted to be, not because she had to.
Her suggestion to add egg with the veggie patty was fantastic—it created an awesome combination! Monika really knows her ingredients well. I’ve never had a sandwich stacked with veggies and still perfectly balanced with sauces. Every bite was consistent in flavor, and nothing was spilling out. It was the most beautiful sandwich I have ever seen.
Monika is the best! Highly recommend her for a delightful sandwich experience!“

“Awesome location? Near UBC hospital. Cheaper and better meal quality than McDonalds! Open 24 hours! Perfect for working near by. Unfortunately I have to order on the app to use the coupon. (Tim Hortons app I can order in person using the app coupons.) I like ordering in person. Clean restaurant. Fully stocked chip display. Good selection of cookies. The wall menu is easy to read. The drink case is fully stocked. High and regular hight tables. (My friend has back issues. Meaning no sitting in a chair.) The sandwich was ready before the estimated time. Will return again!“

“Subway is very clean. The ingredients were fresh even though it was midnight when we arrived. The service was perfect. The atmosphere is modern and fresh. This is the nicest subway I have been to out of the 30+ locations I've been to. It's definitely the location I'll choose if I'm in the mood for fresh easy eats.“

“Absolutely spectacular experience at this Subway location — I am honestly floored!

From the moment I walked in, I was greeted with the warmest, most genuine smiles I’ve ever seen behind a sandwich counter. The staff here don’t just make sandwiches — they craft edible masterpieces. My footlong felt like it belonged in a five-star restaurant: the veggies were crisp and vibrant, the bread was pillowy perfection, and the meat was stacked with such precision it could make an architect weep.

But the service — oh, the service! The sandwich artist (no exaggeration — they are artists) remembered my name after just one visit and even recommended a custom combo I would’ve never dreamed up myself. It was so delicious I nearly teared up halfway through. They handled every customer with patience and enthusiasm, even during the lunch rush when most places fall apart.

In short: this isn’t just a Subway. This is THE Subway. A shining beacon of sandwich excellence. I’m seriously considering moving closer to this location just to make it my regular spot. If I could give 10 stars, I would. Bravo!“

“Bhavi is such a great guy - outstanding customer service and always willing to help me decide which sandwich (lol I'm so indecisive). His customer-service approach makes him stand out of from other locations where not even a smaile to customers. More people like him.
He also gifted a coupon for discount which is greatly appreciated.

Bhavi- great job! Thanks so much“

“Whoever was working on Sunday, June 16th at around 2am did an AMAZING job making my sandwiches! They put the sandwich sauces on the side like I asked them too plus they gave me a free cookie! Everything tasted incredible from the bread, to the meat and toppings everything tasted so fresh. Even the chips I got tasted so fresh it tasted like they made them in store! :) WOW I haven’t had Subway this good in years!!! Thank you Subway!“

“This is our regular go-to subway as we live close by. I’ve never had any issues with my orders (I often put them in online and then pick up). It can get busy in there at peak times, but staff have always been friendly and as efficient as they can be. Read some of the negative reviews and was surprised - the lady who usually works there is quiet so perhaps could be taken the wrong way if you’re wanting a Kindergarten teacher personality to serve you. When I order in, she’s always happy to load up the toppings if I ask for it.
We often get a free cookie when ordering online if the manager is around.
The store is always clean and tidy, the food is fresh, the staff are polite and I’ve never had any issues incorrect order when picking up.
Ignore the complainers - there’s nothing wrong with this store.“

“I ordered using the Subway app today and they had my combo made super fast. Cold cut combo, chips and a drink. My first time at this location and I’m happy I came. The staff was very friendly with everyone, the food was fresh and the place was really clean, lots of seating and in a wonderful neighbourhood. I’ll definitely be back. Oh and they gave me a free cookie!“

“The workers were very polite and quick and the sandwich was very delicious. This is the best location I’ve been to so far.

Vegetarian options: There are many vegetarian option’s available here and I’d recommend you try it out

Dietary restrictions: Very good place to eat at if you’re on your diet. Many customizable sandwiches

Parking: There is free parking around the corner or paid parking infront of the store“

“Special thanks to Aman Rana yesterday on New Year's Day, while he was receiving online orders and at the same time customers in person, being the only worker in the store. He had everything under control and was very kind! This guy deserves a raise!
Happy new year!“

“Why dont they sell big chungus deluxe sandwich here?🤔I have craving for the meats🤬but they dont want to cook 😤make me act like a fool having to ask for sandwich they dont serve... well. I went to the store and bought the ingrediants and made it myself... get OWNED.“

“I’m a single mom of two boys and ran out of money, this week I depended on my gift cards. I had a gift card to subway, so decided to eat here. The Cashier (Sundeep) checked how much I had, it was only $5. I had another $6 to spend on top. Sundeep was super patient as I tried to convince the boys to get something we can afford. She didn’t know the back story but quietly observed us. She offered us options that would make it work. I appreciate how patient and empathetic she was. She’s got great listening skills! We ended up dining in and she asked continued to make conversation with the boys as we ate. Thank you Sundeep, I was already exhausted coming into the store but your kindness made a huge difference in our day.“

“I don’t eat at any other Subway, I have never found the food to be consistent or the patronage to be appreciated. Sunny however is very different. He’s an owner that greets you with a warm hello, treats you well, his ingredients are fresh, his store is immaculate. He really seems to care, and that’s why I go here. Thanks Sunny!“

“The sandwiches tasted good, the soup tasted good. The service was good. They were able to get all of the toppings I asked for correctly. It didnt take long for them to finish making the 4 sandwiches we ordered. The only complaint I have is that when I asked for a little bit of mayo, they ended up squeezing way too much.

Vegetarian options: You can order the Veggie sandwich or customize your own.

Kid-friendliness: They offer a kids menu.

Parking: Park in the Superstore parking lot.

Wheelchair accessibility: Ground level - easy access

Dietary restrictions: You can customize your own sandwich to avoid foods that one might not be a be able to have.“

“Seems they are under new management and I have seen many improvements in the quality! They have consistent hours now and you can order on the app (it used to rarely be available) The staff are friendly and they sometimes throw in a free cookie! Nice to see such an improvement!“

““I had an excellent experience at Subway thanks to Mr. Akarsh seth His service was outstanding — very polite, friendly, and professional. He made sure everything was perfect and served with a smile. Truly one of the best experiences I’ve had at Subway. Thank you, Mr. Akarsh for your great service!”“

“I like it, the atmosphere is good inside the restaurant, the service is great and the food is spectacular.

Parking: Parking is like non existent

Kid-friendliness: Not really friendly for kids because homeless are around here“

“Seldom do I have an experience that drives me away from an establishment, yet becomes completely absolved in an emotional sense, by one visit- particularly unusual that notvmuch changed because it changed because of one reasonable staff member. Voice very reeled in, as though aware that many elsewhere and among his coworkers are speaking at max volume at all hours of the day. The staff member, knowing I am writing this, prefers anonymity, therefore I can only say that they were an emotional highlight when I needed to speak with my significant other and his kindness to allow my phone to charge to that end, was invaluable at 6am. Most places I have made similar requests to did not allow the same, on this or other days. His secret to doing this, for those interested, is not to make it as though it was encouraged (sure way to get management angry), he simply allowed me to buy my coffee and said a short charge wouldn't hurt. The emphasis is on the boundaries- a short charge, a conditional allowance. If I find out he gets punished for this i will boycott this business. But otherwise, it is my favorite restaurant location of the chain - purely because last time I had waited for tater tots, I didn't get an invoice or anything- one them and ghe had 70 dollar questions about who?“

“I came into this subway today and I have never been to this subway but every time I go to a different one there is always something wrong. I came in and ordered my sandhwich and a drink Ranjit was helping me out she was kind and had a positive attitude, she gave me recommendations when I didn’t know what to get, Ranjit was talking to me while my food was in the oven and she was really kind. Thanks to Ranjit I had a great experience and the food was amazing.“

“I love going to this store for the amazing store environment, Professional and well trained staff.

The store is always well maintained and clean. Also, the location is convenient for a quick grab & go food.

Overall great experience ?“

“Amazing Customer Service at Subway (1095 Hornby St.)

Subway has been one of my favorite meals for many years. Even though I’ve had some mixed experiences at different locations, I always come back because I genuinely enjoy their food.

Today, for the first time, someone actually offered me a solution when I asked a question.

I always ask if they have any spicy options, since sometimes they offer spicy chicken or beef. And almost every time, I also ask the person making my sandwich: “Which protein would you recommend between this one and that one?” The answer I usually get—99% of the time—is: “I don’t know.”

But today was different. A kind and friendly girl (Tuesday, March 4th, at 11 AM) helped me with a big smile on her face. When I asked what she recommended, she didn’t just say “I don’t know.” Instead, she told me they didn’t have spicy options, but she offered to make my sandwich spicy by adding hot sauce, spicy cheese, and jalapeños—she actually looked for ways to give me what I wanted.

This small act of kindness truly made my day!“

“This subway has always done a great job on making my cold cut subs which is the only sub i will order and i stopped here a couple times while attending the Anirevo convention as it's really close by but they seem to be short staffed on Saturday nights as there was only one employee working after 9pm on a Saturday night. So they should hire more night staff. And the only employee that was working started making someone's else's sub when I just wanted to pay right away during my second visit. Other than that and the increased wait everything about my sub was perfect.“

“had a great experience at Subway today. The service was quick and friendly, and everything was made fresh just the way I like it. Special thanks to Jogesh for serving me so well he was polite, helpful, and made sure I got exactly what I wanted. Really appreciate the good service!“

“Love this subway! Went at 4:45 on December 4, 2024 for the foot long sandwich for a free foot long cookie deal, but unfortunately they were out of footlong cookies. They still gave us free small cookies though to make up for it!! So nice, they made our evening. Thank you!!!“

“If you’re a foodie like me, you’ll love this place! The menu has a fantastic selection of dishes, and we loved everything we tried. We only had good comments about the food. I can’t wait to come back again!” Thanks And thank you very much Manpreet girl ,you explained it to me and gave me a good meal 🥘 thank you so much!“

“This is my absolute favourite Subway location. When dashing in for a morning coffee or a quick snack on the go, Aman greets everybody with a warm and friendly smile. Excellent customer service and atmosphere created from her, always. Thank you Aman!“

“I usually get the foot long pretzel I would recommend that with honey mustard there pretty consistent with the same delicious taste

Vegetarian options: There's the cheese foot long dipper also my favorite the pretzel plus two order by number sandwiches as well as all the cookies

Dietary restrictions: A lot of the sandwiches have meat

Wheelchair accessibility: It's all one level and is pretty open“

“With Subway you know what you should be getting every time so why are they all so very different? For me it comes down to the staff and the service.
I had an early breakfast here. Went for the bacon and egg footlong with cheese, toasted then with fresh tomatoes, pickles and the BBQ sauce. It's always difficult to reheat eggs and bacon, so was it perfect? No. If you want that cook it yourself at home. It was as expected but for the price, great value for money and a filling breakfast when you are on the run. Much better than the breakfast footlongs I've had in the UK.
Although the shop is quite small it was clean, toilet was clean, soap in the dispenser and everything worked. Window seating with bench that had phone charging points which was a nice touch.
The staff were polite and helpful, even if they couldn't always understand my English accent!

I was happy enough with it to go back for a late lunch of a footlong steak and cheese with BBQ sauce and all the trimmings which looked and tasted as fresh as my morning visit.

I would be very happy to visit again.“

“One of the best Subways I’ve been to in my life! The 2 male staff I have been helped by on different occasions are friendly and put in a good amount of veggies. They don’t try to rush when it gets busy and they ask how my day’s been when it’s a bit slow.“

“Purchased 2 footlongs. Komal made it and they very extremely delicious. I loved it. But it was taking long as there were 7 to 8 people waiting behind me. As she was the only one working at that time. Many people were waiting but the store should hire some more people. Should not exploit one person with this much of work. But anyways she was very patient and did her job very well.“

“I am really loving the Eat Fresh Refresh rebranding. The new menu items are really making a difference. Especially that Green Goddess and the Peppercorn Ranch one. After not going for years, I am buying 1 sub per week again. And my Subway seems cleaner and fresher now.“

“Its a subway!!! I live around the corner from this store and pop in from time to time for about the last year or so now at this location. I don`t understand all the ``rude`` Comments about the staff. This is coming from someone who owns a runs a small moving company that hires and fires people that do customer service on a very personal level... the staff at this location is fine they do the job correctly. sometimes the mood of the customer determines if they think they are being treated good or bad. but trust me iv never felt disrespected by the staff here ever and if i did id let you all know about it.“

“I stopped by this Subway location and ordered a bowl, and I was genuinely impressed. FREYA was welcoming and prepared my order with care. All the veggies were crisp, colorful, and fresh. FREYA was quite helpful and served with speed and efficiency.
Highly recommend being served by FREYA if you’re at this location.“

“I had a great experience at this Subway thanks to the excellent service from the staff, especially JASLEEN. She was friendly, efficient, and paid close attention to my order, making sure everything was just the way I wanted it. The sandwich was fresh and neatly made, and the whole process was quick and smooth. It’s always nice to be served by someone who clearly takes pride in their work. Great job—I'll definitely be back!“

“Today I went there with my friend and the girl who worked there was very polite lovely and well behaved. She used gloves & very cleanly prepared our food. I think Her name was Komal & I will definitely go there again from now on. We really enjoyed. Thank you 💕🙏🏻“

“Go there often they finally fixed their hours and respect the 1 guy always making my sandwich

Vegetarian options: Make your own sandwich store basically

Dietary restrictions: Make your food what ever you want

Wheelchair accessibility: Easy ramp to store“

“Today, i visited here and all the things were so good. The food was so delicious and service was very good. Atmosphere was welcoming. All the employees welcome by great smile. I thanks to a girl, name Jashan, who made my food good and tasty.“

“I visited this location today, and a girl named Manpreet took my order. She was very kind and welcoming, greeting me with a smile. I was a bit confused about my order, but she patiently helped me by suggesting options. I really appreciate her professionalism and friendly attitude.
Usually, when I visit food courts, staff members take orders in a hurry without much attention. However, Manpreet stood out because she attended to all customers politely and with a genuine smile. Excellent service—I truly appreciate it!“

“I tried their Smashed Avocado & Turkey sandwich, the sandwich was good. The Sandwich Artist followed the instructions and requests right, and the service was fast. The only thing I didn't love of the restaurant was the style of its interior, personally, I prefer other looks of floor tiles for Subway restaurant locations.“