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Wetzel's Pretzels

$ • Pretzels

Hours:
1855 41st Ave #R11, Capitola
(831) 515-7285

Take-Out/Delivery Options

Wetzel's Pretzels Reviews

3 (15)

This is a really awful experience all around. The cinn-a-bitz are the toughest, driest, worst sort of pretzel you will ever encounter. The staff is extremely unfriendly, and if you need something like a napkin, be prepared to beg. Prices are also unbelievable, $6 for a cup of mediocre lemonade is outrageous.

The food and drinks are tasty, but it's very overpriced. The frozen lemonade is my favorite item. However, my friend and I came here for her birthday, and although they have advertised a free pretzel on birthdays, this was not the case!!! On top of that, they messed up her order and didn't even offer a receipt. Disappointing.

I'm not sure why Wetzel's has so many low reviews. It seems like many reviewers are taking things personally or have no understanding or graciousness when it comes to people working in Customer service.I love Wetzel's Pretzels. I've come here many, many times, and have never had a negative experience. The food is always fresh and delicious, and the staff are polite and helpful. We often come to the mall just to get a pretzel :)I hope people can lighten up a little. The world is...read full review

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Hours

Monday 11AM - 7PM
Tuesday 11AM - 7PM
Wednesday 11AM - 7PM
Thursday 11AM - 7PM
Friday 11AM - 8PM
Saturday 11AM - 8PM
Sunday 11AM - 7PM
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