Fast Food • $
“Outstanding service! I ordered a happy meal to get the Halloween buckets. The worker, who I believe is a manager, was so helpful. Not only telling me what color bucket, but she said they were going to bring out another color bucket. But the bucket that they had was a color I needed.After I got my meal, I went to get a Coke from the fountain dispenser. As I walked out, I spilled some coke on the floor. I told the lady who helped me, about spilling the soda. and I apologized for creating more work for her.She said, don’t worry and she would take care of it. She got the wet floor sign and then a mop.Most places just don’t care! They would just leave the spill there. But, she quickly cleaned it up, and she was nice to me. Even though I created more work for her! Other places, the people cop an attitude! Not here!So she went out of her way to do two things for me! Telling me the color of the other bucket, and quickly clean up the spill I made, with no attitude at all.I’d McD’s always had customer service like this, they would get more customers!!“
“They do not own up to their mistakes. Before I placed my order at the drive through window I asked if they still have the buy one get one for $1 deal, the person answered YES. I ordered a Big Mac and 10 piece and med fries and pulled up to the window and I was given my total which did not include the discount so I asked about it and the cashier said "oh, that ended yesterday." I asked if I could still get the deal since he told me yes the deal was still active when I placed my order. He said no, I cannot still get the deal, so I asked to cancel my order and they got a manager to void the transaction. This is where I did not appreciate the service because when the manager came the cashier said, "she wants to cancel the order because she thought the $1 deal was still active" I corrected him and told the manager, no I asked if the deal was still active before Inplaced my order and he said yes. The manager said that not all the employees know the deal us not in effect. (In my head I am thinking...It is 3:30 in the afternoon, how come the employees don't know that the deal ended yesterday?) So my order was canceled and I went to another McDonalds 2 miles away and happily paid full price for the Big Mac and 10 piece.“