4.1
Good
420 Reviews
2015 Birch Road Suite 720, Chula Vista
Customers’ favorites
- Short Rib Ragu with Papardelle
- Chicken Fettuccine Alfredo
- Flat Iron Steak & Fries
- Oysters Rockefeller
“Went here probably 8x, mostly made the same order and it came out different each time. If a menu says the pizza toppings, you'd expect those toppings or get told if something was out. Nope 1x we literally had a single sliver of green pepper and 2 slivers of onion.... 2x there were no veggies at all. 1x asked for no mushrooms and they put extra. I even showed the owner pictures of the previous pizzas and pictures of the receipts, he said he would fix it. The next visit was the correct pizza and decent portion of chicken. The following visits were back to the same missing veggies and such.🤷🏼♂️ The consistency here is just horrible. Some times the pizza is cooked perfectly and others it is soggy and cold in the middle. As for the Fettuccine Alfredo with chicken, it often has a very very small portion of chicken. 1x it was what I felt a decent portion. If they were more consistently good we'd be back probably weekly. I would say 6 of the 8x we had issues. I don't like sending food back, but also want what I pat for. Some staff are very friendly and do an excellent job, checking in just enough. However some employees seem they hate their job and we have to ask 2 to 3x for more water or ranch. I was excited to have found a new place, but sadly the overall quality is just a coin flip. For the price it isn't worth the hassle. And our visits have never been during a busy time. I won't accept anything to return, I have it enough chances. Also don't believe their 5 star reviews as they offer you a free desert in exchange for a 5 star review.”