Customers` Favorites
Customers` Favorites
“The food is standout to me, and the service is on point. I can tell the pasta and gnocchi are made fresh–so much better than most of the places in Little Italy!
Wish we didn't have to pay for water and bread, but this is now my favorite Italian spot in San Diego, so it's ok.“
Customers` Favorites
“We all deserve a second chance and II Fornaio is not exempt. I was told to try this place for a nice meal. My family visited this establishment a few weeks back. Unfortunately, we had one of the worst experiences ever. Lack of attentiveness, service, taste, & dining experience. We left waiting to speak to a manager that never came as he was taking care of another matter and I didn't want to wait any longer. I got home and my wife insisted that I call to report our experience and give the manager a chance to do something about it. I spoke with Assistant General Manager Antonio Ramirez who apologized and said he would investigate and call me the following morning. Needless to say he didn't return the call for a week later. I honestly thought he forgot. Mr Ramirez called and once again apologize and offered to pay for our meal on the next visit. He was genuinely concerned about the companies reputation and making up for a poor experience. I returned the following week with a complete different situation. Mr Ramirez introduced himself, followed the hostess to our seat, took the unused glasses and offered to get our drinks. The busser, he could easily pass for Santa Claus, was johnny on the spot with water, tea and refills. Our waitress, Susan was what all should aspire to as far as a quality food server. Susan was suggestive of everything, we chose two of her recommendations and were not unhappy. Between Mr. Ramirez, Susan and Santa Claus (sorry never got the busser's name), my wife and I had the best dining experience that turned our hearts to highly recommend II Fornaio as the place to frequent for that wonderful dining experience. We will definitely return to dine after this time. Thank you for changing our hearts to believe in you. It's time to make Assistant General Manager Antonio Ramirez General Manager with his attitude, demeaner, and loyalty to the company and the return of a good customer experience. Thank you, Thank you and Thank you.“
Customers` Favorites
“We’ve enjoyed refreshing cocktails, cesar salad, eggplant parmigiana and of course a variety of their pizzas. The food is fantastic and the atmosphere is cozy. Generous portions and fresh ingredients set this little spot apart. One of our new favorite spots.“
Customers` Favorites
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“Excellent menu and all of it prepared perfectly!“