Starbucks in Concord

“The girl that rang us up on 1/12/25 at 10:30am was SO nice. I have never had a better Starbucks interaction! She was patient with as we couldn’t decide what to order, and was just super sweet all around. Coffee was delicious too (and I don’t typically hold Starbucks in high regard). We got a dirty oat milk chai and the new brown sugar oat milk cortado. 10/10 coffee and service - will definitely be back if ever in the area again.“

“I've always had great service here. I grab my coffee at this location near work because it has better customer service than the one by my house. They are never rude here, I don't expect handstands when I come in but they at least respond when you speak to them unlike other locations where they clearly ignore you. Also, when they can they'll greet you when you walk in which I really appreciate.“

“What’s up everybody. Is Pastor Dre Right here at the Starbucks in Concord.

If you’re looking for a good place to stop by and get some tea or coffee then you want to check out this Starbucks?

The customer service is excellent.“

“I’ve been to various Starbucks, this Starbucks is the best if I could I’d give the service & staff 10 stars! Dee the manager and the staff always greets me by name and makes me feel welcome. I love the nice messages on my Caramel Macchiato drink 🫶🏾 (What a great experience) Thank You for making me feel appreciated as a customer!!!“

“By far thee best Starbucks.. and I’ve visited a few all over the country and in a few other countries. Every encounter I’ve had with staff has been absolutely amazing and full of smiles/laughter. Their customer service is unmatched. Getting my morning coffee has become one of the highlights of my day.“

“They kinda took to long compared to other Starbucks . They had a different system of taking a bunch of orders and then getting them served faster than mine

Kid-friendliness: I order drink in decaf or something that doesn't contain a bunch of sugar for my kid. They have kids hot coco and cake pops also“

“Staff are fantastic, they made my drink & food perfectly, and were super helpful. I also greatly appreciate the doors being disability friendly

Wheelchair accessibility: The one door in & out has a ramp that's not too steep, and the doors are assist-open (if you push a little bit, they open the rest of the way)“

“I just wanted to give a huge shoutout to the morning crew! Abi, Kirill, Alycia, Nualla, Arvind, Paul, Jenna, Yesenia, Monse, and anyone else I could have missed! I have been coming to this Starbucks for over a year and I am grateful they take such care of me at 6 in the morning. Excellent customer service and great drinks! Thank you!!!“

“By far thee best Starbucks.. and I’ve visited a few all over the country and in a few other countries. Every encounter I’ve had with staff has been absolutely amazing and full of smiles/laughter. Their customer service is unmatched. Getting my morning coffee has become one of the highlights of my day.“