Customers` Favorites
Customers` Favorites
“Love this place there food is so clean and tasty. Best chicken spot I have been to. I have been to almost all of them from Dave’s to hotties to Breds. But this one by far is the tastiest and most juicy. If you like your chicken juicy and crispy this is the place to try. Try them out asap if you havnt yet.“
Customers` Favorites
“My hangout, healthy choices and some items under $5 while earning points ���“
Customers` Favorites
“The food was good, but the size of the chicken pieces keep shrinking and the price is inflating. I don’t like the kiosk ordering. When I go to a restaurant I want to be served. Also, the kiosk kept making beeping noises while I was eating. Very annoying.“
Customers` Favorites
“SEPTEMBER 25th, 2025:
When I first arrived, a kind gentleman held the door for me to let me in and he allowed me to place my order before his. THEN, gracefully I was greeted by Emma (I’m not sure if she’s the manager or front-line employee but either way I know that she is such a light, a kind soul, a wonderful spirit and a fantastic person!!
Much more than an El Pollo Loco employee, she’s an Angel in my humble opinion. She not only helped me to place my order for the NEW Queso Crunch Burrito Bowl, she gave me a discount coupon which granted me $3.49 off of my order! She said that’s “her favorite magic trick”: Being kind and offering her kindness to those who she serves and in her life. The warmth in her conversation and spark in her spirit truly brightened up my day and lifted my heart!!
I’ll spare her personal business, but I’m thankful that Jesus brought us together this day!
She even blessed me with more coupons to take with me and to use in the future. I hope nothing but kind and wonderful blessings for you, too, Emma! What a great gift!
Now as far as the bowl goes, I’d give it a 3.5 out of 5. It’s a nice chicken bowl with an added crunch from the tortilla strips and the seasoned rice adds a great flavor to it as well!
I do know that it’s a limited time item but I would order it again. The bowl may have earned 3.5 stars, but partnered with the Exceptional Customer Service I received from Emma on this day, it bumps my overall rating to a 6/5 stars!!
Thank you El Pollo Loco and Emma for this wonderful and blessed experience. I’m looking forward to stopping by again soon!!
AUGUST 15th, 2025:
I wish I took some photos of my food, but I ate it so fast because it was so good, I forgot! Haha
I drove up to this location at a little after 1pm and there was no one in line. I wish I would’ve gotten his name, but the guy who took my order and my payment was very sweet and kind. I ended up trying their Shredded Chicken Nacho combo with Salsa Fresca minus the Guac and a Hawaiian Punch.
I drove around to the window and as I waited for my food, the guy who took my order was busy taking another order, and (i believe) the manager came and asked “Is this her food?” to him to make sure I wasn’t waiting much longer. Thank you! (I should’ve gotten your name too haha) He handed me my food with a smile. He thanked me and I thanked him and the other guy for their help!
My gosh, I can only speak for myself when I say, those nachos were good!!!! The queso topped with the seasoned chicken, tortilla chips, salsa Fresca, pinto beans was just the quick stop meal I needed on this busy day. Not only was it good but it was filling too!
I’ll definitely order that one again. This is my second time at this location.“
Customers` Favorites
“Food was great. Staff even greater.
Worth noting... building may be due for a full repipe... as a result the women's restroom is pretty heavily rusted.
Sitting on the toilet (admittedly as a broader broad) feels like you're waiting for suntea in granny's rocker on the porch. Needs a new flange and to be remounted at the minimum.
So as to avoid having to do it again sooner, rather than later, consider the repiping.
Of note the manager seemed like this is one of his biggest stressers... trying to get his bosses to agree to the job, while trying to still assuage customers who go through the experience.“
Customers` Favorites
“This location is usually well run. The younger staff seem a little distracted, I had to wait for my order longer than expected. I actually watched them bag my order because it wasn't busy at the time and when they were done they didn't call my name, it just sat there for a few minutes while they served someone else. But they got to it eventually so all is well that ends well.“
Customers` Favorites
“First time ordering fried chicken from this place.
I ordered 24 pieces of the legs and thighs.
I wanted to order all legs. But unfortunately not possible.
The chicken tasted really good and crispy.
Though my family prefer the legs more, so ended with lots of thighs leftovers, but all the chicken legs were gone.
I wish they'd allow the option of just chicken legs like Popeyes. I'd come back more if there's that option.“
Customers` Favorites
“Everything was amazing all around. The customer service was on point. One of the workers Kathy was on point, she checked up on us and she just was amazing. The food was great really spicy but that’s the experience we went for when we got the roulette. If I could give ten stars I would.“
Customers` Favorites
“JR at the mission viejo location was great. We rarely are able to all eat together as a family and we went there for dinner. We had an issue with our app but with his great customer service he made our family day. Thank you! Would come back again.“
Customers` Favorites
“Halal spot ; Dizzy Bird is located in a mall, specialize in rotisserie chicken and also offer wraps, which looked pretty good. I went for their whole rotisserie chicken meal with 2 sides — it was around $35. A bit pricier than nearby spots, but considering it’s halal (and halal options are usually limited), it makes sense.
The chicken itself was super juicy, tender, and full of flavor — definitely the highlight of the meal. As for the sides, I tried the fries and rice. They were just okay — not bad, but nothing memorable either.
Overall, solid choice if you’re craving halal rotisserie chicken. I’d come back for the chicken alone!“
Customers` Favorites
“This place has such consistently good food. they don’t have interior seating, but they do have some outdoor seats. Typically I just come here for food pick ups. The panko chicken is my favorite. Something about their rice flavoring makes it so much better as well. Overall it’s a solid place for a healthy great tasting meal.“
Customers` Favorites
“Everything about this place is awesome. From all the flavors to the honey that helps cool it down. The self serve soda. Even the seating of being indoor or outdoor is always a plus.“
Customers` Favorites
“Randomly stopped here on my way to visit my family. Tried the wrap, it's a great portion, and it was so tasty for $7. The chicken tender in it was so crispy and there was actual meat not just breading. I didn't find the white meat dry at all. Tried the mash potatoes as a side and it was good. I will def come back here when I'm in town.“
Customers` Favorites
“Great service and very clean“
Customers` Favorites
“The Reaper chicken.
That's what I've been seeing on social media.
I got it. It was hot, but not as hot as everyone made it seem.
Don't get me wrong, it was delicious and very spicy. But it's not for the weak. 👍“
Customers` Favorites
“The chicken is cooked to perfection every time at this location. Customer service is always top tier. I cheated and went to another location and let me just say no comparison what so ever! Anytime I want a 18 piece 😋 😩 Honey Garlic Chicken Wings I'm bringing all family and friends 🧡 to THIS LOCATION! 🤤❤️🔥“
Customers` Favorites
“What yummy delicious juicy chicken!“
Customers` Favorites
“I’m always the first customer in the morning, picking up breakfast for my two girls. They love the Sausage Burritos and Hash Browns! The food is always fresh, and the crew is so kind and welcoming, always smiling. Chick-fil-A makes our mornings brighter.“
Customers` Favorites
“Was in the Irvine area and searched for fried chicken. Found this place, the food was amazing. Korean chicken at its best. We tried the fire fury chicken which was like super spicy but very tasty. The chicken katsu meal and the boneless chicken meal box was also amazing. The sides served were potato salad, pickles, pickled radish, jalapenos, a brownie, and a nice cabbage bed with sauces. Absolutely delicious. The location only has a few tables, restrooms were really clean, plenty of parking available.“
Customers` Favorites
“Great food! Friendly staff! And CLEAN!!!!“
Customers` Favorites
“Good quality chicken . Love it“
Customers` Favorites
“Great experience here! We love eating here when we come from out of town but I messed up ordering on the website and picked boneless instead of bone in on over half our wings but they fixed it without any issues!
Great service! Needless to say we will be more careful next time.
Great wings and food as always!“
Customers` Favorites
“Once the person at the register realized I hadn’t been helped everything was smooth sailing after that. (I do feel when 4 people around the counter there is no reason to not acknowledge someone with a hello.) However, what made it right. The person apologized. I really liked seeing the tables and seats being cleaned, the food being brought out. Plus, what I really liked in the middle of my honey packet and stick fingers they came by with hand wipes and mints. Then back and took my tray when I was done. Sending that person around with those gestures is chefs kiss. And the restrooms were clean and hand sanitizer was in clear sight.“
Customers` Favorites
“Vegetarian options: The beans and rice combo with Pollo..churro * corn tortillas were excellent and so well priced ..Pls send me more coupons.. It's the only way I can afford to eat out..pls send coupons to me....Delicious .hot food if you are poor or wealthy.. Thanks so much..Amy
Parking: Very easy and reasonable parking even if you are physically disabled..“
Customers` Favorites
“This was probably the best large order pick-up experience I've had from a fast food place in the last couple years. Everything was correct, well packaged, and ready to go when I arrived. The staff were friendly, walking me through the order and helping carry it to my car. Great work!“
Customers` Favorites
“Clean store and tons of Asian products too“
Customers` Favorites
“La quesadillas de pollo con guacamole me gusta mucho. thankyou guys.“
Customers` Favorites
“Just an incredible experience at the drive-through. I wouldn’t leave a review unless this was special and they were so helpful kind polite. I hadn’t been to El Pollo Loco in a while so I had a lot of dumb questions and they helped me customize my order. We’re very quick and charming.
No issues with the food either I asked for creamy chipotle sauce on my classic chicken burrito. Highly recommend it.“
Customers` Favorites
“El Pollo Loco on Greenfield in Laguna Niguel is one of the best locations in our area. Isabel is the manager and we must say that we've had nothing but a wonderful experience with her, every time we've come here. One time, we were shorted during our drive-through order and we called her, and she immediately took care of it and then some! This evening we were back again and she was so kind to tell us all about their specials and to give us a coupon. She is so professional, courteous, and welcoming! If you want a good Apollo experience come to the Greenfield location, ask for Isabel, you won't be disappointed!!“
Customers` Favorites
“I ❤️ their boba! I traveled 30 min to go here!“
Customers` Favorites
“I come here almost 3 times a week...really good“
Customers` Favorites
“This specific location is the best Raising Cane's franchise I have visited. Neat, Clean, friendly staffand properly cooked and served fast food! Plenty of Indoor and outdoor seating available. Very efficient drive through process. This franchise is ready for real business!“
Customers` Favorites
“We will return. Great food and much cleaner than any other One we have been too.“
Customers` Favorites
“We had to wait about 5 minutes for our food but it was worth the wait! The chicken was really good! I've been to other locations where the chicken was terrible. So much so that this was the last time I was going to try KFC. But I will be back to this location only!“
Customers` Favorites
“Staff here are so nice and helpful! After soccer my son wanted quick food before his next game so we pre-ordered the food and ran in to grab it. Due to the busy time they were running a little behind but they saw him in his soccer game asked if he was going to a game and after him informing them he was in a hurry to the next game they rushed to get the order to him. The young redhead gentleman was especially nice and made my son feel cool with his compliments. Super awesome employees!“
Customers` Favorites
“Food is always good and yummy. Love their sweet tea and kids meals are the best.“
Customers` Favorites
“Hello, I just wanted to come here to express my feelings about my expierence in this chic fil A, I went through the drive-thru in this location yesterday and I had the best experience I have had in a drive-thru for a while, there was this gentleman working alone outside, his name was Abdul, he was very patient and polite with us taking a while to order, even though he was alone, he provided us with a great experience and great service, the order was 100% accurate and he helped me understand all about the rewards in the app, he's a very nice person and cares about the guest's feelings, from now on this is the location I will be headed to for drive-thru orders.
Thank you for your kindness.“
Customers` Favorites
“I want to take a moment to recognize the outstanding service I received, starting with Andrew, who was not only incredibly accommodating but also took the time to share the benefits of the app. He genuinely seemed to care about my experience, and when he noticed something with my order that we both agreed needed attention, he promptly directed me to the shift lead.
The shift lead Marleigh matched Andrew’s excellent service, addressing the situation immediately and going above and beyond my expectations to make things right. It’s rare to find a team that genuinely cares about their customers, and this experience truly stood out.
For my meal, I ordered the BBQ Bacon Sandwich, spicy, without BBQ sauce, and added tomato, along with a combo. I wanted to try the new sandwich without the BBQ sauce, and the bread and bacon were on point!
Thank you, Andrew and Marleigh (shift lead), for an in house experience that I didn’t expect to even write a review for but you both genuinely earned it!
Order Number: 1084037“
Customers` Favorites
“I had never been to a Chick-fil-A. No I eat there once a week. The quality of the food & the size as well as the taste won me over. Customer service is comparable to the 1950's my family says. Imagine that was the norm, the line is long in the drive thru, however it takes 5-6 minutes.I highly recommend this establishment.“
Customers` Favorites
“Convenient location, wasn't as busy as the parking lot indicated, the atmosphere and service was wonderful. They were able to handle my special order with no pickles. Hot and fresh really friendly, cheerful staff. Grandkids love the peppermint milkshake and kids meal“
Customers` Favorites
“Great food at a reasonable price (the dollar menu).“
Customers` Favorites
“The food was sooo delicious! Out of all the popcorn chicken I've tried in the U.S, this place tastes the closest to what I eat in Taiwan. Their fried sweet potato balls are delicious as well. I'm not sure why this place only has 3.6 stars. The only downside was that I didn't see anyone cleaning the tables so when my friend and I sat down, our table was kind of creasy and covered in crumbs.“
Customers` Favorites
“I ordered the spicy original and the soy garlic wings. The wings are fairly large (compared to Wingstop) so the 8 piece small is enough. Both flavors were really good with the spicy original being more like just a just a small kick than actually spicy.“
Customers` Favorites
“These guys went above and beyond having known it was a chilly night to be eating outdoor, they provided us with blankets! What a touch of service-golden!“
Customers` Favorites
“Excellent and Authentic Korean Fried Chicken
The global phenomenon of Korean fried chicken has set an incredibly high bar for flavor and texture, and bb.q Chicken in Quail Hill consistently rises to the occasion, establishing itself as a fantastic local spot. For anyone seeking a high-quality and truly authentic experience, this is a benchmark for how it should be done. They have their cooking process absolutely dialed in, delivering on the promise of what makes this style of chicken so revered worldwide.
The magic is in the batter and the fry. The chicken achieves that signature, shatteringly crisp exterior that crackles with every single bite—a clear testament to a masterful cooking process. Yet, beneath that wonderfully light and airy crust, the chicken inside remains incredibly juicy and tender every time. It’s a brilliant textural contrast that they nail consistently, creating a final product that never feels heavy or greasy.
Choosing the Golden Original is like a litmus test for any great chicken spot, and here it passes with flying colors. It allows you to fully appreciate the clean flavor of the poultry and the expertly seasoned, delicate crust. However, venturing into their sauced varieties is where another level of fun begins. The Secret Sauce is a standout, offering a beautifully balanced sweet and spicy glaze that clings to every nook and cranny of the crispy batter without ever compromising its crunch. It’s sticky, addictive, and delicious. Pairing any order with their pickled radish is essential; the cool, tangy crunch provides the perfect counterpoint.
Overall, it's our delicious and reliable choice whenever we're craving top-notch Korean fried chicken. We're always happy with our meal here and would definitely recommend it to any enthusiast.“
Customers` Favorites
“Five stars, every single time! This Chick-fil-A is the best. The food is always amazing, fresh, and exactly what you expect (and crave). The restaurant is immaculately clean, which matters so much when visiting with kids, and the kids’ area is fantastic (spacious, fun, and always spotless)
Jeanne is incredibly kind and welcoming every time we visit. She goes out of her way to make our experience great, especially when I’m there with my kids, and that level of warmth doesn’t go unnoticed. She genuinely makes us feel cared for, not rushed or stressed.
This is hands down one of our favorite places to eat as a family. Great food, a clean and kid-friendly environment, and exceptional service… thank you, Jeanne, and thank you Chick-fil-A!“
Customers` Favorites
“hangout with friends eat delicious variety“
Customers` Favorites
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“Redbird was an amazing experience from start to finish. The atmosphere is beautiful and welcoming, the service is attentive and professional, and the food is absolutely outstanding. Every dish was flavorful, well-prepared, and thoughtfully presented. The cocktails were just as impressive and paired perfectly with the meal. Overall, Redbird delivers great food, great service, and a memorable dining experience definitely a place worth coming back to.“