Starbucks in Lake Forest

“Best freaking customer service out of any Starbucks I’ve been to 👏🥹 I came here today feeling homesick — Starbucks reminds me a lot of the memories I’d have with my sisters back in the Midwest and so I’ll go to one sometimes to lift my spirits. Everyone was so stellar and kind here. Even called me by my name when I had finished paying for my order and they were doing that for other customers as they walked out the door as well. Specifically Randy, thank you for bein a part of helping me feel a bit better today and feel seen and cared for. All the other staff was kind and made eye contact with me as well! Will be back:)“

“Ask for Alejandra and get your coffee from Alejandra. I want to share my amazing experience with Alejandra, the new supervisor at this Starbucks. From the very first moment I met her, she made an incredible impression. She is extremely kind, professional, and clearly knowledgeable about customer service.

I usually spend over $50 when I visit Starbucks because I like trying different flavors and learning about the caffeine levels in each drink. When I asked Alejandra for a recommendation, she suggested a Nitro Cold Brew with caramel foam. She even made it herself, and it turned out to be one of the best drinks I have ever had. I absolutely loved it.

I come to this location almost every day, and I often sit inside for about two hours. During that time, I can see how well Alejandra manages everything. The difference in the quality of service since she started is honestly impressive. She runs the store smoothly, treats every customer with respect, and makes sure that the entire environment feels welcoming.

I want to say a huge thank-you to Alejandra for providing such outstanding service. I also want to give a special thanks to the rest of the team — every employee here is kind, friendly, and hardworking.

Wishing Alejandra and the whole Starbucks team a very Merry Christmas!“

“The service at this Starbucks is legitimately the best I’ve experienced in all of OC. Kota was SO kind and patient with my indecisiveness and answering questions and with my 2 crazy kids, and Kaylie made me the best matcha (with ART ?) I’ve ever had!“

“This team is perfection! I mobile order majority of time - im a quite person (my interaction being minimal) but from what I've seen over the last 5 years coming here, the team is on it. Kuddos and thank you for my cup messages -stephkat“

“The parking lot is plenty big with a good number of spots right outside the front door. This starbucks is not a drive thru, unfortunately, but the service is friendly and quick. Stephan suggested a new drink when he saw that I was unsure what to get today. Thanks Stephen, the Oleato oat latte was excellent!

Parking: Many spots right outside the front door and plenty of parking just a few more steps away“

“Entire team is customer-focused and I noticed that from my experience with a manager, unfortunately I forgot to get her name. I had a very unusual request and the manager who helped me stayed late to help. This does not go unnoticed. Keep up the good work!“