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“The service at this Starbucks is legitimately the best I’ve experienced in all of OC. Kota was SO kind and patient with my indecisiveness and answering questions and with my 2 crazy kids, and Kaylie made me the best matcha (with ART ?) I’ve ever had!“
“We waited over 20 minutes for a honey mint tea and a pumpkin spice latte. After 20 minutes, my name was called, and there was only 1 drink. I showed her my other drink, and she responded,'You already picked it up.' EXCUSE ME?I've been standing here waiting. Are you accusing me of lying? She said, 'Well, I guess I will make another one.' ..... then I get to my truck and the tea wasn't even made right!Now I remember why we don't come to this location. Next time I will wait until I get to Target.“
“Always friendly service. Almost always get the ratio of coffee/cream correct, especially considering “light cream” is subjective.But let’s change that everybody!What if they had an exact measurement system?We all know the little restaurant single size creamers, right? I’d like to be able to tell Starbucks “2 creams please” and that always means “the amount of cream exactly equivalent to 2 little individual restaurant creamers”.That way I’d know for sure exactly how much creamer I’d be getting based on my experience with restaurant creamers.Small tangent? Oh yeah.“
“The parking lot is plenty big with a good number of spots right outside the front door. This starbucks is not a drive thru, unfortunately, but the service is friendly and quick. Stephan suggested a new drink when he saw that I was unsure what to get today. Thanks Stephen, the Oleato oat latte was excellent!
Parking: Many spots right outside the front door and plenty of parking just a few more steps away“
“Entire team is customer-focused and I noticed that from my experience with a manager, unfortunately I forgot to get her name. I had a very unusual request and the manager who helped me stayed late to help. This does not go unnoticed. Keep up the good work!“
“The atmosphere is cozy and inviting, perfect for catching up with friends or getting some work done. The coffee is nice, with a wide variety of options to choose from. The staff is friendly and knowledgeable, always willing to recommend something new or make your favorite drink just the way you like it. Higly recommend“