Starbucks in Mission Viejo

“I visited the Starbucks at La Paz and Crestina in Mission Viejo today, and I had the worst customer service experience. I’m not usually one to complain, but this was genuinely frustrating. I stood there just to get a simple cup of water, and I ended up waiting forever. The barista was busy flirting with the customer in front of me and completely ignored me. When it was finally my turn, they told me to go place an order just for the water, and then kept me waiting even longer. Meanwhile, they kept chatting away and didn’t pay attention to my simple request. My husband had to go ask again, and they still took forever, asking unnecessary details about our order, and in the end, they gave us our main order but never even bothered to hand us the water. Overall, it was a really bad customer service experience.“

“Got Starbucks today with their passion ice tea as a refreshing drink and then ordered a few other items for later. My wife wanted a cappuccino and I got a cafe misto. The drinks are always fantastic. We also picked up a few of their snowman ⛄️ holiday cookies which are dangerously good. Excellent customer service. Chill ambiance.
Highly recommended“

“Absolutely amazing service couldn’t be happier with the customer service. I went on December 31, 2023 at 10 AM, and the wonderful woman with the blonde hair was the absolute sweetest and most kindest person I have ever met in customer service, and she deserves a raise. I was in such a rush that I didn’t get her name. That’s why I included the date and the time because she was absolutely wonderful and I was very satisfied when I left.“

“Had a great experience at this Starbucks location. The staff were incredibly friendly and welcoming from the moment I walked in, which really set the tone. My food and drink came out super quickly, which I really appreciated.

The store itself was also very clean and well organized, making it a comfortable place to relax and enjoy my order. Overall, excellent service and a great atmosphere, I’ll definitely be coming back!“

“Christian was alone towards closing and killing it with the long line and many drinks having to be made. Still communicated to the next customer that he was handling one more drink and would be right with them. All with an amazing attitude!!!! And making the drinks in an amazing time manner while not rushing! ALL ALONE!!“

“My wife wanted Starbucks this morning so we ventured to our favorite store. My wife had her favorite Cappuccino and I had the dark roast coffee with the sausage and egg sandwich. The customer service is always superb and the ambiance somewhat soothing.
You can't go wrong when you seek a craving at your local Starbucks establishment.
Highly recommended!“

“I ordered an Americano at this Rancho Mission Viejo location.
The minute you walk in the door. Nothing but good vibes, friendly and personable. Every barista was personable with their customers. Sorry, I did not get the guys' and ladies' names. Excellent vibes and customer service. I did a mobile order and went to the wrong location. They said no problem. They are awesome .Thank you“

“Stopped in this morning for breakfast at Starbucks in Mission Viejo. John helped us out and what a terrific down to earth authentic individual. John was pleasant, witty, professional and efficient. We chatted a bit and even talked about the Beatles of Yesterday! I had a dark blend and egg white & spinach wrap and my wife had her favorite cappuccino with a croissant. Positive ambiance and one of our favorite locations.
Highly recommended“