“Ella & Kirby are sweethearts, and the lounge area is HUGE with the coziest large, plush leather seats, and the cleanest restrooms ever. Right off the 241, super convenient and easy to get in and out of quickly. Plus the drive thru is super fast“
“I haven't been to Starbucks in many years and was recently informed that I had money on my card, which is now an app with a picture of a card on it.
It even tells the server your name, so they don't need to write it on your cup or food bags; they have cute little print outs with your first name. The server was very pleasant and efficient.
The process was similar to the PCE, Pre-COVID Era. You order up and within minutes, like a magical ninja, the order appears with name tags all over the items. They still do the call-out to festively announce that your food has been prepared.
The clientele are still the computer crowd or social groups gathered around the public arena sharing life and all that it entails.
The prices seem similar or slightly higher than the 20-teens when I had frequented the Starbuckian domain, but not remarkably more expensive. I had to double down on egg bites and a crumpet with my grande latte, to spend my new-found fortune.
The soft chair was comfortable and rendered a good viewing area for the establishment.
It was good to reset the clock and see inside a Starbucks again. It was clean, well-kept, and vey inviting.“
“The service at this Starbucks is legitimately the best I’ve experienced in all of OC. Kota was SO kind and patient with my indecisiveness and answering questions and with my 2 crazy kids, and Kaylie made me the best matcha (with ART ?) I’ve ever had!“
“This is one of my favorite locations. Staff was super kind. I ordered 2 coffees, couple sandwiches, & sweets. Baristas already had a water with my order without asking. I left my sunglasses in the bathroom and staff made sure I got them back safely. Love this location.“
“Entire team is customer-focused and I noticed that from my experience with a manager, unfortunately I forgot to get her name. I had a very unusual request and the manager who helped me stayed late to help. This does not go unnoticed. Keep up the good work!“
“John was absolutely FANTASTIC!!! BUT Ericka was very unkind to John in front of everyone in the cafe. Talking to him in a demeaning tone about taking a 10 minute break. Very unfortunate for such a great store and great atmosphere. Super quick service! But the employees are who makes it that way.“