Patisserie/Cake Shops near Los Altos, CA

“I am visiting from out of town and stumbled upon this bakery. I purchased the fresh strawberry tres leches. Oh my goodness. It was one of the best desserts I’ve had in a long time! So so delicious. Highly recommend!“

“My son like the almond croissant. tried the plain donut..it's really delicious. ⭐⭐⭐⭐⭐“

“I ordered 2 slices of cake through Lady M’s official website. When I picked it up, the box was sealed, so I didn’t check it until I got back to San Francisco — only to find out they gave me the wrong flavor. I had ordered the Dubai Chocolate but was given Sesame instead.

I immediately submitted a refund request, but after an entire week, no one followed up. I reached out through online chat, and instead of helping, the representative told me I needed to contact a third-party platform. I had to point out that I placed the order *directly* on their website — only then did they change their story and say I should call customer service.

I called and was then told I needed to email them instead. I emailed right away. It’s now been another week, and still no response.

This has been a very frustrating and disappointing experience. For a brand that positions itself as premium, their customer service is shockingly disorganized and unresponsive. I expected much better, and I would caution others against using their website

[Update]
After posting my review, Lady M’s team reached out and followed up on the issue. I appreciate that they took the initiative to make things right, and their gesture was thoughtful. While the original experience was disappointing, I’m glad they took the time to respond and resolve it.“

“We had Chocolate & Blueberry focaccia, which was truly excellent. Also two jar cakes: Pistachio and Tiramisu. The jar cakes, like the focaccia, were very nicely made from quality ingredients. But their flavors were quite subtle, and afterward we both thought that the eating pleasure we got from them wasn't worth the calories.“

“Relaxing atmosphere, polite and friendly staff, delicious coffee and pastries! Thank you so much!“

“First time ordering from this place. Ordered a Black Forest cake for my niece birthday. Hands down the best eggless in Bay Area! Had the perfect sweetness & texture. Wanted to take just a bite but ended up finishing a whole piece! Will buying again.
Highly recommend.“

“We tried a slice of the crème brûlée, and it was fantastic! The atmosphere felt fresh, with lots of cute plants that added to the charm. Seating is quite limited. Also, just a heads-up — they don’t serve any coffee at all. At $12 per slice, it’s definitely on the pricey side, but still worth it for a special treat“

“son muy ricos los helados 😋“

“Einfach top. Immer wieder ein Besuch wert.👍“

“Yesterday I purchased the guava coffee cake and tiramisu from The Kibler Elf at the Italian Festival in San Jose. Delicious!!! I can't wait to have more of their products. Yum yum yum yum yum!“

“Fantastic Bakery I have been coming here for years to many to list but their carrot cake rules“

“The chocolate cream cheese cake was one of the best desserts I’ve ever had!!! Simply amazing! I enjoyed the different textures and flavors that I got with each bite. I also tried the rose, raspberry, and pistachio cake which was light, refreshing, and delicious (and gluten-free), but with a different texture than the chocolate cake. Both cakes were so unique and delightful, but I especially love chocolate - and this particular chocolate cake was absolutely phenomenal!“

“I came to this Paris Baquette in Sunnyvale after my mother told me that she came to this particular location with her church friends on Sundays. The cream puff she had me try was very savory and perfectly creamy and just the right sweetness. I go to the one in the old Galleria Plaza all this time, but this location tops it. The noice doesn’t resound here and all the pastries are in individual bags or kept in the display racks with the sliding doors. In other locations their pastries are open to germs since the pastries are just there without a sliding doors to keep their pastries from peoples coughs and other airborne free radicals in the air. The vibes of the place is perfect for my likings with clean, appealing set ups. I will drive here from now on even though it’s about 5 minutes further drive. Thank you for the wonderful bakery ! :)“

“Really kind staff. Was in a hurry to purchase a cake for an event in 30 min, and staff immediately noticed, helping us finish the purchase within a few minutes of my mom & I walking in. Henry was very kind in speeding the purchase and recommended leaving a review; so very happy to :). In terms of atmosphere, everyone seemed to have a good time, whether eating with family, studying, spending with friends, etc. Moving to menu, large selection (including cakes) some of which are moderate sweetness that my mom & I enjoy. Cake chosen at time of visit was very popular at potluck we attended around 20 minutes after purchase.“

“Incredible, unique, new, consistent, immaculate taste of Taiwan padteries and tea. New goodies constantly brought out fresh.“

“Einfach top. Immer wieder ein Besuch wert.👍“

“The best service ever Including coffee ☕️“

“My favorite cupcake is definitely the rainbow sprinkles one — it’s so moist and delicious! The service was super fast too, which I appreciated. I’ve tried some of the other cupcakes, but they were a little on the dry side. Still, I keep coming back just for that sprinkles one it never disappoints!“

“I often ordered cake for delivery and it was delicious. The taste wasn't much different from what I had in Korea. However, the sandwich-like bread made of croissants was saltier than I expected and the taste was disappointing for the price.“

“A great place to get some pastries. I love their ambience and display of food. I think this was one of the biggest Paris baguette I’ve been to and they had plenty of variety of pastries like Dubai chocolate pastry and mochi donuts. We went to get a cake for my cousin and we got pistachio strawberry cake.“

“Hreat place to go for coffee, boba tee, dessert and or breakfast“

“Amazing pastries and even better service!
I asked for my coffee to be adjusted twice (adding milk and then reducing the sugar), and the staff were incredibly patient and friendly about it. They were so helpful and made sure I left with exactly what I wanted. Really appreciate their attitude and kindness!“

“I swung by this Paris Baguette on my way in to work one morning for a quick coffee and a bite for breakfast.

The food and coffee were up to par with other locations I have been to, and the service was solid. The shop wasn't the most glamorous location I've ever been to, but it was well kept and nice.

No complaints really!“