KFC in Ontario

“In my opinion KFC experience changes according to the location, well this location is one of the good ones, restaurant is very clean, the food doesn't taste like old oil and the personal is friendly, the new ordwring screen makes it a little unpersonal but they work, the only thing is that if you have a question you have to make an effort to bring someones attention because everybody is super focussed on the kitchen.“

“I wanted to take a moment to recognize the hard work of the associates working the drive-thru at KFC today (March 15, 2026, around 5:40–6:00 PM).

I came through the drive-thru with my children to order dinner. When we arrived at the speaker, the gentleman kindly asked us to give them a moment and explained they were understaffed. He was very respectful and communicated that clearly, which I appreciated.

Despite the situation, he remained patient, polite, and very helpful while taking our order. When I got to the window, I asked how many associates were working, and he told me there were only two, himself and another. I told him “good job” because I’ve worked in fast food before and understand the pressure that comes with being short-staffed.

Both associates working during that time should be recognized for doing their best under pressure and still treating customers with respect and professionalism. I didn’t get their names, but they were working the shift around that time today.

Thank you both for your hard work — it didn’t go unnoticed.“

“Came for lunch on Tuesday ordered a delicious 3piece meal with mashed potatoes and macaroni with a biscuit everything was delicious and hot. The manager Alejandra was so friendly and helped me with my orderil instead of making me use kiosk she has amazing customer service! I will definitely be back“