KFC in Ontario

“I wanted to take a moment to recognize the hard work of the associates working the drive-thru at KFC today (March 15, 2026, around 5:40–6:00 PM).

I came through the drive-thru with my children to order dinner. When we arrived at the speaker, the gentleman kindly asked us to give them a moment and explained they were understaffed. He was very respectful and communicated that clearly, which I appreciated.

Despite the situation, he remained patient, polite, and very helpful while taking our order. When I got to the window, I asked how many associates were working, and he told me there were only two, himself and another. I told him “good job” because I’ve worked in fast food before and understand the pressure that comes with being short-staffed.

Both associates working during that time should be recognized for doing their best under pressure and still treating customers with respect and professionalism. I didn’t get their names, but they were working the shift around that time today.

Thank you both for your hard work — it didn’t go unnoticed.“

“In my opinion KFC experience changes according to the location, well this location is one of the good ones, restaurant is very clean, the food doesn't taste like old oil and the personal is friendly, the new ordwring screen makes it a little unpersonal but they work, the only thing is that if you have a question you have to make an effort to bring someones attention because everybody is super focussed on the kitchen.“

“Where to start? If i can give 100 stars i would! This facility has the best customer service! the night crew with bibiane mimi and denise and the cook are so great! I wanted to try out a new kfc on G st in ontario and they had horrible customer service told me the had no chicken and were closing down already it was 8 pm !!! myself plus 4 customers left due to no chicken. so i come to this KFC #k312052 and they are the best crew ever! they deserve a raise or an award or recognition for the fine job they did! food was fresh well made! you can tell this crew made the food with love! love this place is my new fav place to eat!! will see me 3 times a week!! thank you kfc on mission blvd ontario california!!! greatest!!!!!“