“The new place is nice, but they keep messing up certain things on the drinks. I've received my drinks with little or no sugar/sweetener a few times. It's not always all the time (and sometimes only 1 of 2 or 3 drinks ordered), but it's still pretty frequent that I'm going to stop going there for a while. There are other little things like too much ice, not enough of coco milk or scoop of fruits even when asked but it all adds up and I hate to order an item all the while expecting for something to go wrong.
The workers are nice and professional though and it is a new place so it's never too busy either inside or the drive-thru.
edit: For a starbucks, it's much better now. I never have any issues with the drinks. Over the past years, the workers have been friendly and professional. The inside is small, but there's a covered patio with plenty of space. It can get pretty busy, especially the drive thru, but you're not left waiting too long. It's my go-to starbucks when I want something quick and refreshing.“
“Once again!! The AMAZING training/personalities of your staff, is what the world needs more of, regarding KINDNESS!! Thank you extremely, beyond words, for the service! With the whirlwind of changes, I have been able to relax, feel safe and have the comfort of quality foods(better than what's on the market at some establishments)! Definitely how I want to train and have my staff, regarding my single owner/operator(3 1/2 years and still running the marathon (not sprint)), lawn care business!!“
“The guy at the drive-through complimented on the subaru brz my bf drove, very friendly. He talked to him and had a pretty good vibe. My bf smiled at this interaction. The first time someone noticed his car. Overall experience was really good!“
“I've been to this Starbucks location twice, and I really like the atmosphere. I also like the size of the location because it provides a lot of seating. It's a great spot for coworking or working remotely. The last time I went, I ordered ahead on the app and was expecting my drink to be ready by the time I arrived, (which was about 5 minutes after ordering) but my drink was not on the counter when I got there. I figured it was just a busy day, so I decided to just find a seat and start working while they prepared my drink. However, I noticed tha several customers who came in and ordered in the store after I had arrived ended up getting their drinks before mine was even made. I think it took about 15 minutes for my drink to finally be placed on the counter. I figured there might have been a mix-up in the orders, so I didn't make a big deal about it, but it definitely knocked off star on this review. Other than that minor inconvenience, it was a good experience, and I'd definitely go back!“
“The entire staff is great, but I want to give Brendan a special thanks for his exceptional customer service. He always recognizes me when I walk in and is genuinely sincere in his conversation with me. This makes me want to come in and this goes for everyone who works there. Thank you guys!!“
“Great service from the staff. There's usually only one or two members working at a time whenever I've been, so expect a wait. However, they always work fast and you'll be through the line before you know it. Always like ending my target trips here.“
“Once again, in my experience, I'm still amazed!! Thank you to the professional staff, along with hardworking/punctual, my order came out with a quickness(as did all the other wonderful customers)! Accessible off the 60 and Mountain, it continues to stay busy bc the focus/value instilled amongst the great staff(other locations too, that I've visited)!!“
“Compassion, cleanliness and professionalism are the great qualities, this store exemplifies both Thursday/Friday night! All the others days I'm sure that follows just the same but just wanted to give props and definitely will continue the visits ahead!“
“I love this Starbucks no matter how late I get there even right before they close they are nice and helpful. I have a Starbucks around the corner from my home about 0.8 miles literally around the corner and they are rude and take forever to acknowledge you. They always seem to close about a half hour before closing time I'm not sure why and when asked why are they closing so early they are rude and have an attitude . I have to dive almost two miles just to get my family and myself a little treat. Pretty sad. Such a inconvenience. Do better Starbucks on the corner of holt and San Antonio. Do better. Ok that's all bye.“
“This was my fav Starbucks since they first opened. It's not in the greatest area but it has improved. Sucks that I moved away but I still stop by when I'm around. IYKYK Starbucks is Starbucks sometimes it's empty sometimes packed but Worth the wait. I suggest Ordering ahead on the app too.“
“I've never had a bad experience at a Starbucks. I'm from the east coast so I was hard core Dunkin' Donuts girl. But I gotta tell ya this was the best service!! Eric is super cool!! He took our order with personality and charm! I was a barista for over 10 years and I know how challenging it can get. For his first time I window he was fantastic! Keep up the good work Eric! You're what makes Starbucks so great! So fun! So friendly!! 😁😁😁😋🤪“
“Nice staff, busy, but still courteous.
Starbucks is starbucks. The staff make it good or bad.
The staff here make it good.
Worth a visit if you are in the area. If you are not in the area, there will be a starbucks beside you, no matter where you are ??“
“Nice and clean. Great service, everyone works as a team. Parking is a juggle, as you compete with other businesses customers looking for the same. My advice. .. phone/app/Web etc.. walk in maybe a few min depending on order numbers. Drive thru is also an option.
Parking: Depends on time of day. The parking lot is HUGE, but a lot of people like to be door to door. Some like to walk and don't mind parking a few rows over. AM is ok.
Kid-friendliness: Despite juggling their job they acknowledge your presence as a customer and welcome you.
Wheelchair accessibility: Let's roll brother or sister. I'll push if you ask. Otherwise work them arms!!.“
“The staff at Philadelphia and Grove are amazing!! No matter what shift it is morning afternoon or evening they are all welcoming and they bring positive vibes while serving the amazing menu items that you have to offer!! Most definitely look forward To my visit, while working through school. Thanks a latte!!“
“Grant was amazing. I think he’s the manager and if he’s not he should be! He assisted his team 100%! He kindly served me while he got his team ice. After me he took the trash out and washed his hands ! To me he’s the leader they need! The manager taking responsibility and being amazing at it!“
“This is the most caring and friendly and welcoming starbucks i have been to. Hands down the best employees i have met. They found out a song was playing on their radio that very much upset me and they made sure to turn it off and kept the smiles going to cheer me up. This is the starbucks that I highly recommend not to mention they make the best coffees. Thank you Starbucks crew for being the best starbucks team out there. You guys rock keep up the great work.“