Starbucks in Petaluma

“There's one specific employee that works here, always wears a sparkly mask, and they are absolutely wonderful. I know my drink will always be made perfect whenever they are working. I sincerely appreciate your consistency and kindness. I used to come by every morning on my way into work but my drink began being made different and wasn't consitent. Either the cinnamon cold foam wasn't added at all or it was made wrong, and way too sweet/different taste. I could have gone back in and said something multiple times but I was always in a rush to get to work so I never did.My drink of choice: iced oatmilk latte with extra cinnamon powder & cinnamon cold foam.“

“Clean and merchandised well. Friendly, experienced, and welcoming staff. Parking can be slow going but for good reason. Park off to the side and walk up is recommended during busy times. One of the best locations I've visited. Keep up the great work team!“

“Abbey is a wonderful ambassador for Starbucks and should always be involved when it comes to interacting with customers. They go above and beyond to be friendly, hospitable and professional. They always put us in the best mood after we pick up our order. Thank you, Abbey, for being the best part of our Starbucks experience. The espresso is good too.“

“I have terrible time management. I also LOVE lemon loaves. So today when I was rushing to get to work on time and I asked one of the ladies if she could help me get going faster she told me it would only be a sec, and got to work right away on my drink so I could make it on time. I REALLY appreciate her and the rest of the team who had so much going on this morning and still being able to help me get in and out. When I find out her name I will update and I will definitely be back, probably running late, again tomorrow.“

“I went Friday afternoon/evening and it was not busy at all. The barista who helped me was quiet but dedicated and focused.

I thought I’d give the matcha lavender another go and it was AMAZING!

At a different location, they didn’t make it right, but here they knew to leave a quarter cup left fir the cream to melt w the matcha.

I do not know the baristas gender, but hats 🎩 off to you! I have had so many bad Starbucks experiences for a while and I have not had service and attentive focus to my drink in years.

I don’t care if they only know one drink well,I felt taken care of without asking and that is service you cannot get anywhere nowadays.

I will definitely come back. To the manager: please promote this person or train all of your staff to embody this experience.

I’ve been in customer service for over 15 years and I am so grateful 🥹 to have someone care.

Thank you 💕“

“My friend and I walked in last night a few minutes from them closing. I really thought they would not serve us. There’s 2 youn ladies both blondes, said welcome in. We were allowed to order anything. It was the best service from any Starbucks, they set the bar how to interact with customers. I hope this gets to the boss! Ty for having such nice employees and I will continue to get my coffee there it’s a little out of my way, it’s worth it! Ty so much! ❤️❤️❤️❤️❤️“

“Starbucks ?

Vegetarian options: Me when Google maps asks me about Vegetarian options at a Starbucks.

Dietary restrictions: Dietary restrictions ?

Parking: Good

Kid-friendliness: Statistically children would be safer if they were in a location that was safer than this Starbucks.

Wheelchair accessibility: Wheelchair accessibility ?“