Starbucks in Santa Rosa

“This is one of the best Starbucks I've patronized. The manager has obviously trained her staff in every aspect of customer service. One employee in particular, Angie, is outstanding. There have been several occasions in which I have entered, I am immediately greeted by name and my order is ready to go within a couple of minutes. Angie knows exactly what I'm having. Keep up the great job. 🙂“

“I go there on my breaks, i work in the mall, overall they are really friendly, professional, fast, get my drinks in a timely manner, and really great. Highly recommend, if you are in a rush, i recommend ordering on the starbucks app, to just go pick up when it’s ready.“

“Usually the customer service at Starbucks is mediocre at best and often times my drinks are messed up—but this location is spot on! A super sweet Barista named Simone made a super yummy drink for me and recommended something different from the menu. She was so personable and kind! I will be coming back!“

“Why would you close this Starbucks?! This location has consistently had the best coffee, service, and food. It’s genuinely one of the few Starbucks locations I actually look forward to going to.

If any Starbucks location should be eliminated, it’s the 12/Mission location. The number of times I’ve gone there, along with countless others, and received the wrong order, the wrong color coffee (IYKYK), or experienced poor customer service is exactly why I stopped going to that location altogether.

It makes absolutely no sense to close a location that provides great service and has loyal customers while keeping one that repeatedly delivers a poor experience. Please reconsider this closure!“

“I ordered the same coffee every day... why when my cup say 2 pump mocha do I see her pump 4 into it.. the place is great but there are a few employees who just don't pay attention.
Wasn't busy at all...
Still a good starbucks.“

“Shout out to Vanessa who helped closed tonight. Honestly the sweetest person there. Definitely will be reading here more often. She showed such kindness to a homeless man and to myself . I got a refill and because the drink was forgotten for a lil she still gave me a $4 off card . She was very welcoming and sweet. The others working with her weren’t bad just didn’t feel welcomed by them .“

“Absolutely my FAVORITE Starbucks location ever!!! Unpretentious, super clean, wonderful staff, amazingly consistent drinks, and they're FAST! I go here religiously for my signature hot grande nonfat white mocha with extra whip in a venti cup. Perfection EVERY TIME! Can't say enough great things about this location, the staff, the vibe, all of it!“

“I always love starbucks for their great drinks and open bar attitudes, in this awesome place you can sit and charge your phone with some Wi-Fi or use the restroom without asking for a key. The staff is always lovely and kind. I will always love a starbucks.“

“The Starbucks baristas are very friendly and hardworking despite appearing to be short handed. Sometimes there's a bit of a wait, but they do try to get people's orders out in a timely manner. (Although it seems that most people are already aware of the wait time and are okay with waiting a few minutes) Thank you for your hard work baristas!“

“I absolutely loveeee this place so much! All of the employees are so sweet and polite, wait time is usually pretty good, and drinks are ALWAYS the perfect. I’ve gone there super early in the morning and the energy of the staff is always the best. My mood is always good after going here ☺️“

“We just happened to come on unicorn day with our two little girls, the staff made sure they had a great time with coloring pages and dress up unicorn photos. The service was great and food was perfect! Thanks for making our morning special.“

“Starbucks is a reliable spot for quality coffee and a comfortable atmosphere. The drinks are consistently well-made, and the menu offers a good range of options, including specialty coffees and snacks. The staff is friendly and efficient, even during busy times. The café is clean and provides a pleasant space to relax or work, though seating can be limited when it gets crowded. Overall, Starbucks delivers a satisfying coffee shop experience with great service and a cozy environment.“

“It’s located inside the Target but actually pretty quiet, considering the checkouts are right outside the dining area. It’s got a large south facing window that gets kind of hot during summer. I like to get a water with just a little lemonade and peach or raspberry syrup; just to flavor it a little so I actually drink it. And the staff did the perfect amount of lemonade and were happy to make it; sometimes at other locations they get weird about making the additions to water.“

“Parking: Parking is very hard to find and you will most likely have to walk a block or two from any available parking, unless you're VERY lucky and get parking just outside,

Wheelchair accessibility: This building is wheelchair accessible, however there is no handicap automatic door opener.“

“It seems like no matter time of day I might drive by, I need to pull in and grab an Americano. I think it's because black coffee allows you to enjoy just the pure taste of it without sugar, flavors, or cream that one can really appreciate the layers of flavor. The Starbucks Americano is the best!“

“I arrived right at 9pm when they closed in the drive-through, and they were perfectly willing to take my order after I had a late night at the vet hospital. It was a positive little bonus that they were Willing to let me and my son get some hot sandwiches that we love from Starbucks. Thanks Starbucks.“

“I stopped by very close to closing and the two female employees were so kind! I was coming from Reno and my phone battery died, and needed just enough battery power to get me to place for a car charger they didn't make me feel unwelcome for showing up so close to closing and not once did they remind me to start packing since they were closing within minutes. Their energy beverages are also pretty tasty.
Definitely recommend a visit here.“

“General starbucks experience; Clean store and restroom (with door code). Friendly staff. Drive-thru is accessible for most vehicles. The overall lot is shared with a gas station, though the parking lot for starbucks and Jersey Mike's connected to it is mostly separate.
You could easily make the route around the building in a pickup with trailer, or a smaller Camper/RV if traveling and need an easy coffee stop.“