“I ordered using the app. I waited 30 minutes to receive my cinnamon dulce latte. There was no apology or excuse given. Several others also had to wait just as long. One person observed people ordering at the register, then receiving their orders before us.“
“This visit was just so-so. Maybe they aren't fully staffed yet? If I am paying for a service, I want good service. I don't like having to ask or repeat myself. I can get that at home for free. Food usually no complaints. This just wasn't a good day.“
“What great joy at my local starbs this morning. I think the baristas name was Casey that was so lively and cheerful as early as 7 am. I noticed they greeted a customer walking in by name - as a service industry professional the whole vibe made my morning.Thanks yall! ??“