“I ordered using the app. I waited 30 minutes to receive my cinnamon dulce latte. There was no apology or excuse given. Several others also had to wait just as long. One person observed people ordering at the register, then receiving their orders before us.“
“This visit was just so-so. Maybe they aren't fully staffed yet? If I am paying for a service, I want good service. I don't like having to ask or repeat myself. I can get that at home for free. Food usually no complaints. This just wasn't a good day.“
“No, I typically would never ever ever give 5 Stars to a Starbucks nor am I a coffee shop kinda guy BUT my business partner and I met fir a work/strategy meeting and we were both in ahhh of how great the serviceable quality was. I will not get into details but I have asked our company employees to consider patronizing this location and I will be getting gift cards with a note to please let me know how their experience was. Looking forward to next time I go for a coffee..“