Customers` Favorites
Customers` Favorites
“We had to wait about 5 minutes for our food but it was worth the wait! The chicken was really good! I've been to other locations where the chicken was terrible. So much so that this was the last time I was going to try KFC. But I will be back to this location only!“
Customers` Favorites
“This is literally the best fried chicken I have ever had, AND the BEST experience that I’ve ever had any establishment or anything ever. Highly recommend coming here. This is THE BEST food and the BEST SERVICE and the BEST EXPERIENCE you’ll ever get around here.“
Customers` Favorites
“Outstanding experience at Dave’s Hot Chicken. Logan delivered top tier service the moment I walked in. He greeted me right away and asked what I was in the mood for. He listened, then guided me to the exact combo that fit what I wanted today. No upsell. Just good advice.
The restaurant felt clean and organized. The music was on point and created a relaxed, upbeat atmosphere. Service was fast and smooth, exactly what you want from a quick service spot.
Logan set the tone for the entire visit. Great food, great energy, great execution. I will be back.“
Customers` Favorites
“I know this is very late, but I still wanted to give a shout-out to Moe at Dizzy Bird.
I stopped by on Christmas Eve with my family and placed a big order. After I paid, I realized I forgot to order fries. Moe immediately took care of me and didn’t even want me to wait or go back in line to make another payment. He just grabbed them for me right away and got me taken care of.
He was genuinely kind and didn’t make it a hassle at all. I really wanted management to know how awesome and genuine he was. Also, every time I come here, the team behind the counter is always super friendly, kind, and welcoming. This isn’t my first time here, and the service is consistently great. Definitely one of my go-to spots.“
Customers` Favorites
“Great food! Friendly staff! And CLEAN!!!!“
Customers` Favorites
“This is from a month ago. But I had a great experience at Chick-fil-A because of Danny. From the moment I arrived, he was friendly, respectful, and made me feel welcome right away. He was outside in the drive-thru. Even with everything happening, he stayed calm, professional, and efficient. He took my order quickly, got everything right, and kept the line moving smoothly. I was surprised from a kid that young working so well. I will for sure be coming back again.“
Customers` Favorites
“Love this place there food is so clean and tasty. Best chicken spot I have been to. I have been to almost all of them from Dave’s to hotties to Breds. But this one by far is the tastiest and most juicy. If you like your chicken juicy and crispy this is the place to try. Try them out asap if you havnt yet.“
Customers` Favorites
“My hangout, healthy choices and some items under $5 while earning points ���“
Customers` Favorites
“Once the person at the register realized I hadn’t been helped everything was smooth sailing after that. (I do feel when 4 people around the counter there is no reason to not acknowledge someone with a hello.) However, what made it right. The person apologized. I really liked seeing the tables and seats being cleaned, the food being brought out. Plus, what I really liked in the middle of my honey packet and stick fingers they came by with hand wipes and mints. Then back and took my tray when I was done. Sending that person around with those gestures is chefs kiss. And the restrooms were clean and hand sanitizer was in clear sight.“
Customers` Favorites
“Vegetarian options: The beans and rice combo with Pollo..churro * corn tortillas were excellent and so well priced ..Pls send me more coupons.. It's the only way I can afford to eat out..pls send coupons to me....Delicious .hot food if you are poor or wealthy.. Thanks so much..Amy
Parking: Very easy and reasonable parking even if you are physically disabled..“
Customers` Favorites
“Good quality chicken . Love it“
Customers` Favorites
“El Pollo Loco on Greenfield in Laguna Niguel is one of the best locations in our area. Isabel is the manager and we must say that we've had nothing but a wonderful experience with her, every time we've come here. One time, we were shorted during our drive-through order and we called her, and she immediately took care of it and then some! This evening we were back again and she was so kind to tell us all about their specials and to give us a coupon. She is so professional, courteous, and welcoming! If you want a good Apollo experience come to the Greenfield location, ask for Isabel, you won't be disappointed!!“
Customers` Favorites
“I come here almost 3 times a week...really good“
Customers` Favorites
“This specific location is the best Raising Cane's franchise I have visited. Neat, Clean, friendly staffand properly cooked and served fast food! Plenty of Indoor and outdoor seating available. Very efficient drive through process. This franchise is ready for real business!“
Customers` Favorites
“We will return. Great food and much cleaner than any other One we have been too.“
Customers` Favorites
“Food is always good and yummy. Love their sweet tea and kids meals are the best.“
Customers` Favorites
“The food was good, but the size of the chicken pieces keep shrinking and the price is inflating. I don’t like the kiosk ordering. When I go to a restaurant I want to be served. Also, the kiosk kept making beeping noises while I was eating. Very annoying.“
Customers` Favorites
“This location runs like a machine. The drive-thru looks chaotic at first glance, but they’ve got people outside taking orders, moving lines, and keeping everything efficient. You’ll think it’s a 20-minute wait and be out in five.
Food is exactly what you expect. Clean, consistent, and done right. Chicken sandwich is always solid, waffle fries hit, and the sauces carry more weight than people give them credit for.
As someone who works locally, I pay attention to operations, and this place is a case study. Clients ask me about places like this when they’re evaluating areas to live because it reflects how well-run a neighborhood is. Sounds small, but it matters.
Staff is polite, quick, and actually seems trained. That alone separates it from half the places out there.
You don’t go here for surprises. You go because it works every time.“
Customers` Favorites
“SEPTEMBER 25th, 2025:
When I first arrived, a kind gentleman held the door for me to let me in and he allowed me to place my order before his. THEN, gracefully I was greeted by Emma (I’m not sure if she’s the manager or front-line employee but either way I know that she is such a light, a kind soul, a wonderful spirit and a fantastic person!!
Much more than an El Pollo Loco employee, she’s an Angel in my humble opinion. She not only helped me to place my order for the NEW Queso Crunch Burrito Bowl, she gave me a discount coupon which granted me $3.49 off of my order! She said that’s “her favorite magic trick”: Being kind and offering her kindness to those who she serves and in her life. The warmth in her conversation and spark in her spirit truly brightened up my day and lifted my heart!!
I’ll spare her personal business, but I’m thankful that Jesus brought us together this day!
She even blessed me with more coupons to take with me and to use in the future. I hope nothing but kind and wonderful blessings for you, too, Emma! What a great gift!
Now as far as the bowl goes, I’d give it a 3.5 out of 5. It’s a nice chicken bowl with an added crunch from the tortilla strips and the seasoned rice adds a great flavor to it as well!
I do know that it’s a limited time item but I would order it again. The bowl may have earned 3.5 stars, but partnered with the Exceptional Customer Service I received from Emma on this day, it bumps my overall rating to a 6/5 stars!!
Thank you El Pollo Loco and Emma for this wonderful and blessed experience. I’m looking forward to stopping by again soon!!
AUGUST 15th, 2025:
I wish I took some photos of my food, but I ate it so fast because it was so good, I forgot! Haha
I drove up to this location at a little after 1pm and there was no one in line. I wish I would’ve gotten his name, but the guy who took my order and my payment was very sweet and kind. I ended up trying their Shredded Chicken Nacho combo with Salsa Fresca minus the Guac and a Hawaiian Punch.
I drove around to the window and as I waited for my food, the guy who took my order was busy taking another order, and (i believe) the manager came and asked “Is this her food?” to him to make sure I wasn’t waiting much longer. Thank you! (I should’ve gotten your name too haha) He handed me my food with a smile. He thanked me and I thanked him and the other guy for their help!
My gosh, I can only speak for myself when I say, those nachos were good!!!! The queso topped with the seasoned chicken, tortilla chips, salsa Fresca, pinto beans was just the quick stop meal I needed on this busy day. Not only was it good but it was filling too!
I’ll definitely order that one again. This is my second time at this location.“
Customers` Favorites
“My favorite location! The staff are nice every time. Today I went with my 18month old, and Nathan carried my coffee to the table and got a high chair for me. I like that each high chair has a sanitizer wipe and table place mat ready to use. This is so appreciated with a toddler“
Customers` Favorites
“Food was great. Staff even greater.
Worth noting... building may be due for a full repipe... as a result the women's restroom is pretty heavily rusted.
Sitting on the toilet (admittedly as a broader broad) feels like you're waiting for suntea in granny's rocker on the porch. Needs a new flange and to be remounted at the minimum.
So as to avoid having to do it again sooner, rather than later, consider the repiping.
Of note the manager seemed like this is one of his biggest stressers... trying to get his bosses to agree to the job, while trying to still assuage customers who go through the experience.“
Customers` Favorites
“Excellent service by the staff (Ben and Violet-so courteous and pleasant. Ben actually asked several guests if he could refill their drinks or get them anything.)
Super positive vibe here, food was good and the place was CLEAN“
Customers` Favorites
“The Chick-Fil-A in Foothill Ranch is excellent! The chicken nuggets, waffle fries, Mac and cheese, and fruit cups are always freshly prepared and absolutely delicious! My two toddler sons and I go to this location approximately twice a week, and every visit I am always impressed by how good the service is and how incredibly CLEAN everything is. My sons absolutely love coming here, because the food is so yummy and they love playing in the indoor playground. Additionally, the owner of the Chick-Fil-A is amazing! She is very kind, helpful, and generous with customers. She takes the time to talk with my toddler sons every visit and it is evident that she truly cares about providing guests with a great experience! This is literally the BEST Chick-Fil-A location, and I highly recommend checking it out!“
Customers` Favorites
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“Great service and very clean“