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“My husband and I went to have lunch at chipotle last week. Kyle is the manager. He was training someone on the cash register.
I've been in the restaurant business for over 40 years and Kyle is phenomenal. Genuine, kind, professional, I told all of his staff they were lucky to have him as a manager.
He can multitask while smiling and just made my day. If a restaurant has good food, but not good service it can make or break your meal
Big shout out to Kyle, thank you doesn't seem like enough, but in this day and age good customer service is hard to come by, I really appreciated you!“
“The AC and ordering food inperson better then online. My experience was horrible with my online orders it looked like it was squished, and I am a mom so i am mot picky just need to fuel up, but i wouldn't eat it, but now it 💯 better. So happy“
“Chipotle Mexican Grill on San Jose's Capitol Avenue offers delicious and customizable Mexican fare. The staff is friendly, and the ingredients are fresh. Whether you're craving a burrito, bowl, or tacos, this spot delivers tasty and satisfying meals every time. Highly recommended for a quick and flavorful bite!“
“This place was amazing the lady there was so sweet and gave me and my boyfriend extra chips and an extra drink, sweetest lady, great service, I did pickup and they had my order ready in about 10 minutes. the price was amazing, this bowl was 15$ (I added extras so it was more), also because i ordered online. The food was amazing, it’s my second time trying and it did not disappoint.“
“The Chipotle on NE First Street is wonderful. The restaurant is well operated and the items are always available. This location is extremely clean and the staff are friendly and efficient. I’ve always got bowl that was filled well with gold portions of cheese, guacamole, and protein at least compared to other locations in the Bay Area.“
“Food is great. But the service can be bad at times, specifically the new staff is really bad with the portion sizes. How come they dont go easy on the cash register as well ? Charging full prices but the portion sizes can sometimes be a measly 60-65% of the usual Chipotle portion size.
Couple of the employees dont actually give you a heads up on the stuff they're running low on or even worse completely out, imaging waiting in the queue for 15 minutes and then getting to know Chicken is out. That's a recipe for disaster to Chipotle's image.“
“Food was fine. I ordered a salad with some rice, carnitas and a side of chips and guac. Was honestly surprised how how expensive chipotle is considering they no longer stuff the bowl with the food anymore. At least they used to add a ton of lettuce and sides even if the meat was an average amount. When I actually ate it I thought the carnitas was a bit underdone, I would have preferred a little bit darker and crispier pieces. This was a little soggy honestly. And needed salt.
Everything was overall tasty, and the place was relatively clean but the price and lack of salt threw me for a loop.“
“Easily the best Chipotle I’ve ever been to.
The portions are always generous, the staff is friendly and laid-back, and the place is spotless. Everything is fresh, hot, and fully stocked — they really go above and beyond. You get way more than your money’s worth here. Don’t let the 1-star reviews fool you — most of them sound like classic Karen complaints. This location deserves an award Mind you I have been going to this chipotle for years and my experience is always stunner.“
“Nester and Bryan are rockstars. Excellent, friendly customer service. My wife and I have had terrible experiences at this location years ago both with regard to the food and the service but were hoping it had changed and gave it another chance. We were not disappointed today. The staff here is friendly and the food was clean and without bugs! Again, huge shout out to Nester and Bryan at this location!“
“During a semi busy lunch rush as expected this sweet, respectful and professional young lady named Therese helped me. As she was helping the customer ahead of me who had two orders she took the time to acknowledge me and inform me that she will be with me shortly. Of course i don’t mind since she is the only person at the register AND the only person taking and completing orders. A line starts forming behind me and she kindly asked two other employees who were just standing at the kitchen door talking to each other to help her on the line and they ignored her and she continued helping us. Eventually the manager (I didn’t get her name) came out and quickly got on line and began helping Therese, getting all customers served and out the way. The ONLY reason I came to share this experience is to thank Therese and her parents for creating such an amazing young lady who handled this unprofessional setting in such a mature manner. The way they ignored her made me so mad! But if Therese could continue on with a smile on her face with exceptional service then I could hold my composure. Thank you for turning this regular Monday into lesson and for being an inspiration to someone much older than you! I hope you get a promotion with a raise ASAP & no matter where life take you, you will be successful !
OH AND MY FAVORITE PART WAS WHEN YOU RE ROLLED THAT BURRITO FOR THAT CUSTOMER BEFORE ME UNTIL IT ROLLED CORRECTLY! Thank you for not being one of the employees that just stuffs it in a messy way and just wraps the hell out of it with foil.
Happy Holidays!“
“Came in this Monday afternoon and had a great experience. The young guy on the line was really nice and made my bowl exactly how I wanted it. He didn’t rush and paid attention to the details, which I appreciated. The place was clean, the food looked fresh, and the whole vibe was solid. Definitely coming back!“
“It's tough to find vegan fast food, especially while traveling. I always know that I can get a good meal at Chipotle
Vegetarian options: Sofritas is a vegan "meat" selection along with the black and pinto beans“
“Best place to get a decent meal super fast. Can't complain, employees have always been kind and they notice when I'm on a hurry so they package everything super quickly. Food taste good and is somewhat healthy, you get beans, tomato, lettuce, onion, guacamole, and protein.“