“I'm a regular since the prices can't be beat (especially if you use their membership). I do admit that the food is a gamble. 1/4 chance of amazing, 1/4 chance of pretty sad. You have to get good at looking at the buffet and telling which dishes came out right by look alone. Strawberry fanta on fountain, but don't go overboard!“
“Kudos To Myhanh V. She is always so welcoming and kind. When interacting with other employees, they don’t seem as approachable or as if they are annoyed, however Myhanh ALWAYS has great and positive energy, regardless of how customers act towards her. I hope the Panda Team sees how hard working she is, and hopefully they give her a raise. She is Manager Worthy!!“
“Service was so so, not excellent and not bad either. The portion is smaller compare to other panda locations for sure. However food is good and tasty. The only reason i took away a star is when I stand in front of an the register for couple mins and an employee saw me but choose to ignore me and keep doing the stuff she is doing until another coworker of hers come help me.“
“The staff was very welcoming and extremely friendly. From the moment I started my meal with Kim to the cash register with Theavy. The portion of my food was well served and felt like I paid a fair price! I also used my rewards which gifted me an appetizer that was selected and recommended by staff and well enjoyed.“
“Strangely enough Panda Express is now a good value option especially for how early they open compared to normal Chinese restaurants.
The bigger plate is a solid lunch and then some for some people, while their sides are really hit or miss, their entrées are usually on point.“
“Huge shoutout to Jocelyn and Maya, they were actually holding it down during the rush my friends and I walked into. The only thing that I felt everyone could notice without telling each other was who seemed like the owner/manager Rick was not massively helpful while those two were highkey handling everything. Bless up you two the food was great“
“Hands down, this is one of the best Panda Express locations I've visited. The food was fresh and cooked perfectly. The staff was professional and checked every box. The manager even made their way to every table during my visit to ask if anyone needed anything and to make sure we were happy with our meals. 10/10, I would definitely come here again!“
“I had to place a massive catering order for 60 individual combos for the River of Life Foundation this past Friday, and the team at this West San Jose Panda Express exceeded all expectations!
From the moment I placed the order to the pickup, the service was seamless. They had everything packed incredibly well in sturdy boxes and bags, making transportation a breeze. Not only was everything ready exactly on time, but they also went above and beyond by providing extra supplies and ensuring we had everything we needed for our event.
Huge thank you to the staff for their efficiency, kindness, and for helping us feed our community. If you have a large event or catering needs, this is the place to go!“
“I had such a great experience thanks to Jazmin! She was super friendly, patient, and went out of her way to make sure my order was perfect. You can tell she really cares about customers and takes pride in her work. My food was fresh, hot, and served with a smile — exactly what you hope for every time you visit Panda. Jazmin’s positive attitude made my day!“
“This is a great place for fast food! Friendly service all the time. The food is great and the right temperature. The atmosphere could be a tad bit cleaner. The floors to be specific. I have never used the bathroom so I wouldn't know how clean it is. But this definitely does not stop me from going there. I love this place.“
“Quang Tonny Kadd Ian and Lara were a smooth oiled working machine tonight. I just stood in line impressed by how well they flowed together. It was almost closing time too and the line was long but moving! Great job guys! Just had to say that.“
“Good Panda Express. Quick service and the facilities are well maintained. Employees seem to work as a Team. Shoutout to Kylie, every time I visit she always be hustling. Forgot part of my order today during the rush and they were very apologetic and made up for it.“
“After trying almost every panda branch in bay area i confidently can say this store has the best tasting menue out of all of them , even though they all share the same recepie, this store is the most consistantly great tasting items all around, even though they are located to a mall and have less room with less time, like any other mall, only landa store i drive 10 miles for almost everyday“
“Great place to get fast Chinese food if you're a meat eater. If you're vegetarian like me, you have only 2 choices. Tofu with eggplant and or veggies. I hate eggplant and they won't do just tofu so I have to buy the mix dish and throw away the eggplant. I guess not enough vegetarians come to Panda Express. The staff was quick but not friendly.Features: No social distancing. No masks.“
“Consistently Fresh and Clean Service,*Request for Hot and Sour SoupThis restaurant consistently offers fresh food, even during late hours. The service is unfailingly clean and courteous. It would be a great addition to bring back the hot and sour soup. Listing it on the menu with an enticing picture could certainly boost sales.Furthermore, our experience at this restaurant was nothing short of perfect. The server was exceptionally kind, every order was accurate, and the presentation and taste of the food were both outstanding. Thank you, Panda Express, for a wonderful dining experience!“
“Panda Express is still family owned and operated which is pretty rare for a chain of this size and they also give back to the community. I live nearby and I'm glad they're reasonably priced and they're open so late. I can actually go after work and get a decent meal. My favorite is the double portion chicken teriyaki with chow mein which for me is 2-3 servings. When I eat there I like seeing them cutting up the chicken with skin right in front of me. The food is well seasoned and I don't need any sauce on it. When I visit Panda Express, I see a friendly, hard-working group that gets the food to the customers as quick as possible. I appreciate that.“