“Delfina served us in the drive thru and gave us first class customer service with a smile , eye contact and invited us back . The food was fresh (hot) and actually looked like the pictures advertised.My husband and I couldn’t help but drive back thru the drive thru to Thank her and the cooks for their first class service. Best service we’ve had in a long time .“
“First time at Scott's valley location and Griselda made it not my last!! Her customer service was top quality! Loved the recommendations and enjoying my pastrami sub!! Love it! Thank you Griselda! For having great customer service and making such a good sandwich!! '“
“Finally! The McFlurry machine is being maintained and consistently working! I’m so proud of you McDonalds! This trip though the drive thru my battery died at the payment window. All the boys working came out and helped me push it to a safe place where I got it started again. I love my local MslcDonalds!“
“Sometime all you have to do is make it right and have great customer service. I have had problems with the morning shift with the service and quality of food. I came to the location after work to speak with the manager at 2:30pm today and he was so nice and concerned. I was going to give a bad review but he don’t deserve that due to a bad seed. They recognized the problem and I’m not the only one who made the complaint, and they are making plans to fix it. The shift that I normally come during will be closing soon until they get new staff. They gave me the wrong French toast, the portion of fries was out of line and you all know I love fries, finally the tacos were under cooked and super greasy. Make sure to check your food ppl before leaving“
“Burger King is Burger King, you aren’t ever going to have the best meal of your life here. But if I’m going to a Burger King, this is the one I’m going back to. The Drive-Thru experience here is top notch. It’s almost always the same guy operating the drive through in the evenings, and he’s a super nice, fun, laid back guy who is very good about getting your order right and very quick to correct anything if there is a problem. Like most Burger Kings, most of the food feels pretty quickly thrown together but unlike most Burger Kings, it is always freshly cooked, not sitting around under a heat lamp for hours. I really appreciate that touch. I’ve been going here for years and they’ve really been on point recently, so I wanted to give my positive feedback - and management if you’re reading this give your Drive-Thru guy a raise, he’s doing you good.“
“Not all Taco Bells are created equally, and this one stands above the rest. Taco Bell in Scotts Valley is the best Taco Bell in Santa Cruz County. I get a very simple and specific order whenever I get Taco Bell (bean burrito, no cheese, add nacho cheese) and out of all the Taco Bells in the county, this is the only one that makes it perfect. They never skimp on the nacho cheese, it’s always the perfect amount. I love you guys.“
“The thing I like about Subway is that it's the same everywhere you go. The only difference is how fast or efficient they make the sandwich and the level of customer service they have. I've been here twice and the workers were pleasant and efficient. So I'll come back. I've heard that now Subway cuts the meat order like some other sandwich places. I'm curious to see if it' makes a difference.“
“If you are trying to figure out what to eat in Capitola I HIGHLY recommend Left Coast Sausage Worx.To start the service was outstanding. Very friendly and welcoming.The choices of sausage were spot on. I normally stay away from the average hot dog. But Left Coast Sausage Worx has some of the highest quality of sausages in Santa Cruz. They post all the details of the sausage on the menu and source multiple options from Corralitos, home to mouth watering sausages.Their buns are sourced from Aldos bakery. A local bakery/restaurant that my family has been going to for years.For thoes not interested in meat they have a veggie sausage! This was my order and it was the most flavorful sausage I had ever tried. Had my boyfriend try it and he was mind blown for how rich it was with italian flavor.You can find some bomb eats here without breaking the bank.Highly recommend and will be returning.“
“Awesome steak and cheese subs!!! Just like what I ate growing up in Boston. Excellent steak and produce. I only gave "Service" 4 stars for two reasons. One, you can always be better. I don't think anyone is truly a 5. And two, and unfortunately, the main reason for only 4 stars is that they don't tend to read the directions or notes supplied on each sandwich when ordered. IE: Add Mayo - Slice in 4, etc. Other than that slight issue, It would be 4.99 Stars!!!Jersey Mike's is awesome!!!! Can't wait for the Scotts Valley, CA location to open so I don't have to go all the way to Santa Cruz!!!“
“The cleanest Jersey Mike's I've been to and they're all generally really clean. Julian was EXTREMELY sweet and kind, I mean customer service is unmatched, he's probably the example used in the customer service training videos. Food was top notch and entire staff was also so friendly, another staff member was having such a polite conversation with another client while tending to them. The exceptional demonstration of multitasking definitely made myself and the other client in the store felt happy. 10/10 would invite Julian to a BBQ.“