“My first experience here and the service was amazing. Miriam happily helped me reload my gift cards on to my app to get points. She was patient and kind and so helpful it was an extra pleasant experience. I will be coming back clean and neat.“
“Truly the loveliest drive through customer service experience with Marcie. She was kind enough to cover for teammates who were concerned about their homes during the fires. This location also offered complementary beverages to first responders.“
“Paola & the team are seriously the best Starbucks customer service specialists I’ve ever encountered and we’re pretty hardcore Starbucks fans so we’ve been around. This is however the first time I’ve ever reviewed a Starbucks but the service was just that good. Such good vibes and great personalities.“
“Dear REGIONAL MANAGER/ OR MANAGER, Not sure who will read this but I just need to express how satisfied I am with your employee Gianna! Came in tonight, escaping my chaotic home filled with school aged twins, a teenager, a toddler and a husband. To be greeted and educated on your coffee. Gianna answered all my questions flawlessly and handled it with such grace! Please let her know that she is well knowledgeable in her coffee, but most of all, impeccable customer service! Thank you Gianna for allowing me to have a blissful sip of coffee this late at night !“
“I always have a pleasant experience here...I’ve been shopping here since it opened on Copper Hill. I will say the people in the deli section are not pleasant. Pete is very rude and always seems to be unhappy. I just had a bad experience with him for the hundredth time and will no longer visit their deli section. Other than that the place is great 😊“
“I just received my perfect cup of coffee from the wonderful barista. I regret not making sure of her name before I posted. She made three drinks seemingly effortlessly and made the most complicated (mine) with thoughtfulness. I was so worried because I used to work at a SBx and I'm used to making my own. So I knew exactly how I'd like it and even when forgetting a custom, she was just patient with me and awesome for making this masterpiece. For reference:
Venti extra hot triple blonde ristretto Chest Praline
Ex Oat milk
No foam
No whip
Cinn
Extra pump
She made it like it was nothing. No foam, filled to the top, Sprinkled toppings and no hint of impatience nor negativity. Truly impressive. I appreciated it so much.“