Chipotle Mexican Grill
$ • Mexican, Fast Food, Pet FriendlyAbout Chipotle Mexican Grill
Customers' Favorites
Kid's Quesadilla
Burrito Bowl
Cold Burrito
Chipotle Mexican Grill Reviews
323 ratings
Share your opinion about Chipotle Mexican Grill
Ice machine has been down for weeks. Should be able to find a solution in that amount of time.
From the moment I walked in, Sage greeted me with a warm smile and was incredibly polite. She was both efficient and friendly, which made the experience even better. Her warmth and professionalism made me want to come back to this location specifically.
I know working in the fast-food industry isn’t easy, and people often only leave reviews when they have a complaint. That’s why I wanted to take a moment to leave some positive feedback. Keep it up, girl! Thank...read full review
I know working in the fast-food industry isn’t easy, and people often only leave reviews when they have a complaint. That’s why I wanted to take a moment to leave some positive feedback. Keep it up, girl! Thank...read full review
NO Tip Request!!!!
I went back and tipped them because it was soooo refreshing that they did not ask for a tip!!! Seems every other place asks for a tip when checking. Please let’s get back to merit based tips that come AFTER the service and experience is complete. Food was fantastic as always.
I went back and tipped them because it was soooo refreshing that they did not ask for a tip!!! Seems every other place asks for a tip when checking. Please let’s get back to merit based tips that come AFTER the service and experience is complete. Food was fantastic as always.
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
Chipotle Mexican Grill in Castle Rock offers good and fast service, with a focus on cleanliness. The parking lots might be small, but the staff provide excellent customer service. The fajita veggies are a hit among vegetarians, as the restaurant offers consistent, healthy, and affordable vegan options. The management and staff work well together to ensure a pleasant dining experience for all customers. The portions can be sizable, but some customers have reported issues with the foil wrapping for certain menu items. It was noted that the restaurant could benefit from an eat-in option to avoid messy packaging. The quality of the chicken has been questioned by some customers, with complaints about it not being fresh. Prices can be high, with a burrito and small drink costing around $18, which some find to be overpriced for the meal. The staff was particularly kind and efficient during a visit by a large group after a wrestling tournament, with all workers being polite and appreciative. However, the food may not always look as good as it does in commercials, and customers have had to ask for more rice and cheese on occasion. Overall, the experience can vary, but the staff's dedication to service is consistently praised.