Starbucks in Highlands Ranch

“I'm told I need to support small businesses when it comes to a community purchase like coffee. However, I simply love my Starbucks! There are two locations I frequent - Cpl Max Donahue (CMD) and Broadway & Dry Creek (B&DC)! I've been going to these folks for a long while! I know them, and they know me! Now, here's a shout out, to the CMD location, hey TJ! TJ is amazing! He's super welcoming, kind, and charming! I look forward to seeing him because I know I'll be greeted with care and respect! Did you know that all it takes is one person to authentically interact with you to make a positive difference in your life, not just your day, your life. We all need that! I believe that is my gain when I go in there! It's more than coffee. An authentic personable down to earth connection is what Starbucks was founded on and is what is exhibited by the folks in these locations! I wish I knew the ladies names at B&DC, I am always running late when I get there, but it's totally the same great connection and we are not fully on a first name basis! Imagine that! So, maybe a smaller local coffee shop could give that same connection. I mean, I have tried a few, but I am truly not interested in losing what I've found with these Baristas at Starbucks! I believe this is what the new Starbucks CEO Brian Niccol is aiming to reestablish throughout the organization! Getting back to community connection! I am all for that! Thanks TJ and ladies at B&DC! You do more than make coffee you add to my life in a meaningful way! See you in the am!“

“Happiness is not just in the cup here. Collin is an excellent barista. His awareness around guest experience and attentiveness leaves little to be desired. Focused on providing the best experience and consequently serves others well. Thank you, thank you!“

“I had a relaxing time this AM. Perfect weather for sitting outside. No breeze, 60 degrees, slight overcast, so bright without the glare. Open environment inside with responsive staff and quick service. Right beside UC Health Hospital, where you can easily walk across to.“

“I am somewhat of a coffee enthusiast, and usually generally unimpressed by Starbucks. However, this morning I was absolutely blown away buy the level of knowledge and helpfulness from the barista, Susan. I expressed to her that usually when I get lattes from Starbucks, I can hardly taste the espresso. She recommended an alternative, and described in detail why her recommended alternative was a good solution to my issue. The end result was the best latte I have ever tasted from any Starbucks! I will definitely come back to this location, especially if Susan is working!“

“I am a big coffee fan however the coffee at most Starbucks isn't the greatest. But staff is very nice here even offering to make a drink that I mobile ordered to the wrong location. This place can get very busy but the staff always does there best to get things out in a reasonable time. I've never had an order get messed up or lost. I've stayed and done work here, the tables are kept clean and it doesn't get too loud in the shop.“

“My daughter visits this Starbucks at least twice a week to do homework. They are always so welcome and know her by name. She is always telling me how nice they are! Today Sharon, Ashley & Brett came over and gave her a free hot chocolate! She asked me to write a review, definitely a 5 star experience for her everyone she goes in!“

“Typical in-store Starbucks. The coffee is good and there's the standard Starbucks range of drinks. The food items which don't really impress me.

Service was prompt and friendly although it can be slow when there's a line of customers. There is Wi-Fi available for guests. There are tables and chairs.

There is a big parking lot, but it can be busy and you may not be particularly close to the Starbucks .“

“Thanks to Delia at Starbucks for providing an exceptional service, she did an out of the box thinking to help us out. we bought a Starbucks gift card from Safeway. It had a price tag on the Corner and we requested the Safeway employee to remove it and he accidentally chipped off the side of the card. We requested the customer service personnel Amy immediately to help us swap the card and she kept repeating the same thing that sales are final despite the fact that it was thier fault. After wasting 20 min, Delia gave us a unique solution- she bought us a new gift card from her money and took the chipped card for her own use. We could have let it go but it was for our kid's teacher so we needed a solution. Thanks to people like Delia who are still there to help people.“

“I rarely go to SB as i am not a huge fan of the coffee in general, much less the pomposity of the ordering lingo for the laymen. However, it is rare to go to a coffee shop ANYWHERE, and get my coffee the way I asked for it without a hitch. Hot, 6 shot breve latte with 6 packs of raw/turbinado sugar. Seems simple, I have paid $8 or MORE for it to be wrong many times“