“My first time at this location and the staff was amazing. Super friendly and upbeat! Went out of their was to greet me and everyone else who came in. Customer satisfaction is definitely their focus! Highly recommend! It was also very clean and organized!“
“Been a LONG time since I was in a mall, especially during the "holiday season" and Brass City Mall is a Ghost Town.I came to warm up and eat some lunch, but there were no people at the stores and a few were getting food.I was going to get some Sakura Japanese food but the place was filthy so I opted for Charlie's Philly Steak at Brass City Mall, Waterbury, Connecticut USA . The food was quickly made to order and looked almost as good as it tasted. Gonna have to hit Cinnabon for a take home dessert“
“As we walked in we were warmly greeted by friendly faces. We chit-chatted about the weather, and then we seguewayed into our order as smooth as a Swiss watch. The place was clean. The food was great as expected. Enjoyable visit. Highly recommend this location.“
“I just have to say every time I go to this place the pleasant customer service is top tier! They always greet you with a smile and hello and have to best speedy service I’ve ever seen!! Jen and Ebraham were very professional and friendly.“
“I've been getting Mikee's subs for 10 years, and it's always fast & delicious! I would only say that they're seating options are limited, but it IS a deli. So I don't begrudge them. I'd love to see them expand some day.Kid-friendliness: They have kids meal optionsWheelchair accessibility: Very narrow space, would not be able to get a wheelchair through“
“I workout at the gym right next door and will order from the Watertown JM’s. The young men and women who work at this location always provide exceptional service. You can definitely tell they all have bright futures. Appreciate y’all. <3“
“Very friendly staff, get my meals right every time some comment staff being rude for not accepting coupons it's not their fault if you look into the the amount of franchisees who apply for redemption from corporate they don't get reimbursed this is why it's their corporate establishment they are causing problems, not taking care of the buisness they ask more and more to the point there is no profit for these mom and pop franchise. They are great people here, just know they truely love their community, and the food they serve they are just wrapped up in the wrong sandwich shop now the chain used to be great.“
“I enjoy this subway more than most. It’s clean. They make your sandwich fast and they aren’t skimping on ingredients. Friendly service with a welcoming smile. I live 2 minutes away from my local subway and go the extra 10 to come to this one. Definitely one of the best in the area.“
“Nice worker, also its close to my apartment and work... Also the protein bowls i been getting and the subs which is my favorite is the FRANKS RED HOT BUFFALO CHICKEN SUB AND PROTEIN BOWL is the best.... I recommend they keep the franks red hot buffalo chicken on the menu permanently... The protein bowl is great cause u can get everything without bread... So u wont have soggy food when u put it in the refrigerator...“
“Charming bagelry with Cafe tables inside and out. Counter service for ordering was fast and efficient. There were plenty of whimsical paintings that covered the walls, depicting "bagel people" and small town shops and scenes. Bagel was fresh. I had multigrain with hummus, and it wasn't busy on a weekday after lunch.“
“I always love subway because it’s a good go to, but I really want to comment on the hospitality of the young man that was working tonight. (Wed 6/28- 7 pm) in the Middlebury location. That young man behind the counter was so nice and so patient. He had a line almost out the door but with every person he had a smile and made it positive. I give him so much credit- Amazing!!“