“I just have to say every time I go to this place the pleasant customer service is top tier! They always greet you with a smile and hello and have to best speedy service I’ve ever seen!! Jen and Ebraham were very professional and friendly.“
“This is the best subways, I personally only go to this location Sona is amazing she is always friendly, welcoming and gives amazing costumer service. The location is always clean and the food always tastes fresh. I highly recommend this location.“
“Been a LONG time since I was in a mall, especially during the "holiday season" and Brass City Mall is a Ghost Town.I came to warm up and eat some lunch, but there were no people at the stores and a few were getting food.I was going to get some Sakura Japanese food but the place was filthy so I opted for Charlie's Philly Steak at Brass City Mall, Waterbury, Connecticut USA . The food was quickly made to order and looked almost as good as it tasted. Gonna have to hit Cinnabon for a take home dessert“
“My first time at this location and the staff was amazing. Super friendly and upbeat! Went out of their was to greet me and everyone else who came in. Customer satisfaction is definitely their focus! Highly recommend! It was also very clean and organized!“