3.5
Good
143 Reviews
19 East Street, Plainville · 6.12 miles
- Take-Out
- Delivery
- Drive-Through
Customers’ favorites
- Original Blend Coffee
- Croissant
“I don’t usually take the time to write reviews, but this one is well deserved. Jess at Dunkin’ is truly exceptional. From the moment you walk in, she brings an energy that completely elevates the experience. She is warm, personable, and genuinely people-driven, not just going through the motions, but actually connecting with customers. In a world where customer service often feels transactional, Jess stands out in a major way. She goes above and beyond every single time. Whether it is remembering orders, moving with efficiency during busy hours, or simply making people feel seen and valued, she delivers consistently. To be honest, I find myself timing my visits just to make sure she is there. That alone speaks volumes. Dunkin is lucky to have her. She is not just an employee, she is an asset to the brand and a reflection of what great service should look like.”