“What a devoted local following! We visited while passing through town and the line was out the door. Their bacon egg and cheese sandwich is pillowy soft & steamy, and their donuts are similarly tender. Boston cream filling was silky and tasted homemade. They have shelves neatly stocked with floury blond sliced loaves and rolls, and their pastry case is full of beautiful cupcakes and a handful of other pastry that I imagine are also good quality. While the line moved a bit slowly, coffee was just okay, and the donut selection was small, they are clearly well-established and serving patrons what they want. Cute place too- a giant dough trough table, huge classic sign and original photos give it a nostalgic touch. The biblical phrases on signs and walls aren’t my cup of tea but it didn’t make my sandwich any less enjoyable!Parking: Tons of parking, especially early morning.“
“The bakery is clean and always fully staffed! My Husband loves the sugar free turnovers! We appreciate that they usually have the sugar free alternatives, as He is diabetic! They also do cupcakes and cakes! I would get there early, on the weekends, for the best selection! The only thing that bothered Me, that I recently found out, was that they freeze the cupcakes! They are still good but I'm thinking that may be why they are sometimes a little off!“
“Tried the frozen Mac n cheese and it was absolutely delish! My son who is very picky had three helpings. Probably the best we’ve had. We miss the seafood newburg. We were told it was not a good seller. It is a must try if they put it out again. You don’t know what you are missing. The flavors are unbelievable!“
“I ordered a big order through the drive through and despite the line being long and the workers being busy, the workers were so nice and such in a good mood. They had a good crew working together. I appreciate them because usually you’d get attitude because of the circumstances but they were so positive. (08/05/22 morning crew)“
“DunkinThis is my favorite Dunkin' to stop it. I go nearly every day! The employees are very nice , fast and efficient. They know my order by heart, lol. This location was recently renovated so both interior and exterior are very nice. I highly recommend stopping by for your coffee fix.“
“This is the BEST Dunkin in CT. They remind you why you go there in the first place. The staff is always friendly, my coffee is always perfect, the donuts are fresh and loaded with sprinkles and the food is delicious and made to perfection. I have not had one bad experience. Reminiscent of going to Dunkin as a child before they started skimping on quality. Don't change a thing please“
“I'm so thankful for the hard working staff at Dunkin for working through the pandemic. I can always be sure that the work they do is consistently the same, so when I've had a long day, or just about to start my day, that I can get a great cup of coffee or breakfast to start my day or end the day.“
“I get breakfast here daily as I am right down the road in Harwinton, and the staff are friendly, punctual, quick and accurate. Shout out to Theresa for being the best smiling face first thing in the morning. Thank you to the whole team for keeping my days smooth!Vegetarian options: They offer turkey as a pork alternative, have vegetarian optionsDietary restrictions: They offer turkey as a pork alternative, have vegetarian options, dairy alternativesParking: Dozens of parking spots on sightKid-friendliness: Plenty of kid optionsWheelchair accessibility: Ramp into the first floor unit“
“I literally only come here because of the employee named Nicolas. He’s the BEST. He’s SO freaking nice and ALWAYS gives amazing customer service. This dunkin is out of the way for me and I literally make the extra trip because I know he will always make my day a little better. Dunkin you guys got lucky with a star employee!!!!!!!! - A loyal dunkin customer“
“My favorite dunkin. The customer service rocks and very very rarely do they mess up an order... and when they do... they fix it!Dietary restrictions: I love that I can get nut free non dairy milk!! Thank you!!!Speaking of non-dairy milk: they make a toasted bagel for my df girl with avocado spread. ? She recommends it.“
“That is the only one I will go to..the employees are like family to me even if they don't know me they r always respectful their..I feel guilty going to another one,plus never an issue with my coffee and it takes the same Everytime...u have to go ck it out..tell them I sent you “
“I came to pick up a mobile ordered coffee here. It turned out that I’d accidentally ordered it from another DD that I use across town. They were kind enough to make me the coffee anyway so that I wouldn’t have to spend my whole lunch break driving there. Thank you!“
“Best Dunkin ever the workers are so kind , caring I love how they repeat you're order . Even writes little notes on the cup I've went to this Dunkin on really bad day when I left the young girl wrote great note . All the girls at this Dunkin are amazing ,kind young lady I even love the new Manger Jen she is definitely awesome supper sweet ...But sadly there is this kid he is super rude to my mother n i every time we visit he shouldn't tread us that why . From one of the workers they to us he texted them n started stuff n called us the r word .Thank you guys for just being you n the great service all the time we definitely appreciate everything“
“I absolutely love this Dunkin. I go here most mornings on my way to work. The morning crew (especially the women) that are there on the week days are so personable and so sweet every day. Even though it's early in the am they give 100% to every order they take. It really makes my morning to see them. I will continue to go here to get my Dunkin. This is the best Dunkin Donuts in Southington (and there are quite a few)!“
“Yesterday on 01/04 I walked in around 630am for a couple sandwich’s and oj. The place was very busy in drive thru and some people waiting for their purchases in the lobby. This woman and daughter was at the counter all upset bc she had to go to work. Another lady walked in and asked the girl in the photo below how much longer is it going to take it’s been 15 mins already. (Family member)The tone and the expletive words that came out of her mouth was very impolite. So I yelled great job staff you guys are doing the best you can. So the lady left without her food. Today 01/05 I walk in and here is the same lady with her daughter asking them for free food bc she left yesterday bc she had to go to work and continued to say I was the one that made her leave and bc the food took some time! I literally laughed and couldn’t believe this woman literally blamed a total stranger that applauded the staff as to why she left. Her and her daughter began to yell at me, curse, and threaten me. It’s all on Dunkin’ Donuts camera and I can play a video on my phone about how nasty these individuals were but it’s very embarrassing. I called corporate, filed a police report as well. Nasty people don’t need to hurt in any way people trying their best to service you!“
“My favorite dunkin of all time, service is usually friendly and the food is always good!!! I recommend anything egg and cheese! I recommend going to this dunkin.Kid-friendliness: Plenty of things for kids (Donuts, egg and cheese is a good option too).Parking: There are enough, if anything, the drive-thru is the most busy.“
“I'm from Massachusetts & I thought this Dunkin operated way better than the Dunkin's around my area! The staff was absolutely wonderful, they were super fast at making my order! I definitely think this Dunkin was great! if I'm ever in the area again would definitely come back to this Dunkin anytime!“
“I find it funny that this branch is mostly run by teenagers and has consistently been the BEST Dunkin I have ever been to. Consistent food and coffee every single morning before work and I appreciate that so much, I drive a little out of my way to come here. Give them all a raise“
“Went through the drive thru, cashier was very nice. I get a modification on my favorite drink and they did it with no problem. The price was also about 50 cents cheaper than other locations so that was nice.The parking lot was very clean and the building looked to be in good condition. Will be back!“
“Good coffee, nice selection of beverages and friendly service to go along with all those doughnuts. In our area, you can find one almost everywhere you go. Also, the phone app is nice to have to order on the go and save a little time and get special rewards.“