Subway in Jacksonville

“Give that guy Josh a bonus or something. He's cranking out orders faster than I can watch. I can tell that he's super dedicated to trying to work with the customers and the online orders at the same time. Everyone else is doing great too. Great experience.“

“Shay did an amazing job! The food was fresh, everything was made perfectly, and the restaurant was very clean. You can tell Shay takes pride in her work and cares about her customers experience. She was professional, personable, and attentive. Hands down one of my best Subway experiences! I'll definitely be coming back!“

“This is the Best Subway I've been to. The two ladies that work here Mon-Thur are the best. They make sandwiches to perfection, not thrown together like most places. My sister in law drives from the opposite side of town just to go here. I'm so glad she told me about it. Now I drive across the bridge through San Marco just to get a sandwich. Love it 😀
Great job ladies, keep up the great work!“

“Donna and Lauren are always so polite and friendly. It’s a treat to visit this subway and be around their wonderful atmosphere. Excellent food, excellent service. I highly recommend stopping at this subway! It’s always clean and organized.“

“Fast, friendly service. This subway is inside the gas station.

Vegetarian options: This is a sub shop. They have many options to choose from, including a vegetarian sub which has no meat products whatsoever. Multiple different fresh breads to choose from, as well as pita, or wrap.

Parking: This subway is located inside the gas station

Kid-friendliness: It's a gas station, not a very good choice to bring children there as there isn't anywhere really to sit“

“Robin has changed my experience and past opinion about Subway. I had a very bad experience in the past at this location and Robin stepped up to the plate, and with her customer service, experience and kindness paired with her willingness to stay open during the business hours, she knocked my doubt out of the park! Thank you very much, you are what every location needs. I appreciate your hard work!“

“We ordered a regular footlong turkey and cheese sub, added bacon, and got a cup of ice. We asked for extra mayo on the side since we were going to the beach and didn’t want the bread getting soggy, saying I don’t like a dry sub. We were given 3 packets so were begrudgingly given 3 more when I reminded her I wanted extra mayo because I don’t like dry sub. Shouldn’t get push back over Mayo packets? On a brighter note, the ingredients were being kept so cold that there was frost on the containers, and everything tasted good.“

“The lady who made my sandwich did the best job of any Subway I’ve ever been to. I also appreciated that when I got in line she made it a point to ask if I had an online order, which I did, so I didn’t have to wait in line to ask for it. Would highly recommend! I might even have to go back tomorrow because it was so well made!“

“Covenant location The manager Ms. Kayla is knowledgeable, and helpful. This subway is clean but most of all Ms. Kayla is such a sweet heart, she treats my kids with respect and awards them with a free cookie every time we go there. Thank you and God bless you, Ms Kayla.“

“Every time we’ve come up here, it has been SLAMMED with online orders, and Heather is the only one ever up there working. She is very diligent in how she goes about doing everything by herself in a time efficient manner. On top of being there by herself, she is INCREDIBLY nice and friendly to customers, offering suggestions and just chatting- even the rude Uber drivers who don’t understand.“

“This Subway has such a great neighborhood feel - you’re never just another customer here. Claire and her team truly stand out; they remember names and faces and always treat you like a familiar neighbor rather than a stranger passing through. The food is consistently fresh, high-quality, and made exactly to order, even when you’ve got special requests. It’s rare to find this level of care and consistency at a chain spot. 10/10, highly recommend!“

“I had the distinct pleasure of being serviced by James and he made me feel like there was nobody else in a line of people. He really shows how much dedication and passion he puts forth in his work. Subway has always been mediocre in my mind, but James has given me the experience everyone should be able to receive and definitely changed my perception.“

“I love this Subway. The workers are sociable and efficient. They tend to be out of stuff later in the week (they resupply on Tuesdays, apparently) and I like hanging out here so there's a genuine concern that I'm the reason they were out of Pepsi this week. Sorry lol

Not a whole lot of seating, but it's very comfortable. It gets a bit messy because the workers tend to be busy, but nothing I'd consider outrageous. + The decoration is pleasant to the eye.

This Subway tends to be pretty cold (very good for me, as the Guy Who Likes Being Cold), which may not be for everyone, but is spectacular when you've been dealing with Florida heat (agony).

Getting food here tends to be expensive unless you get the Meal of the Day. The Chicken Bacon Ranch is especially yummy“

“We were the only customers, but sandwiches were made artistically, fresh, as ordered and wrapped nicely. Was only missing the bow...I delivered it to someone else who said it was good. Great place for an affordable quick fresh sandwich your way!“

“We have come back to Subway because of the new $6.99 meal deal after years of not eating there because it was expensive. We went to the Mandarin Fl store today and we couldn’t get unsweetened ice tea because they don’t carry it. Do I have to bring it from home for my husband and I? We have also gone to the St John’s Fl store which is attached to a Circle K gas station. They only have a sweet tea in the soda dispenser but no unsweetened tea. Why don’t you offer it? Are all Subways like this?“

“I went in today for the first time since this location was taken over by new management. The restaurant was very clean, everything was well stocked , and the service was wonderful. It was nice to see that this location has been turned around from what it used to be. My sandwich was Delicious with fresh bread and veggies! I’ll definitely be back.“

“They serve a great vegetables sub sandwichGood management. Clean floors a must. You can get mostly any kind of subs for you and the kids. Or work buddies it's is worth the money. I also has handicap parking spot. For anyone needing it. Again you can't go wrong with the prices.“

“This was my first time ordering Subway from this location and I just had to leave a review with how please I am. I get the exact same order every single time and that’s one of the reasons I love Subway is because it’s supposed to be consistent. just about every time I order online or takeout in Jacksonville my order is made incorrectly, but Tyran the gentleman who made my sandwiches made them perfect. I love reading a good review if I think it’s deserved but head over to the subway if you wanna get a sandwich made proper. Thank you Tyran for taking pride in your work.“

“Kelsey and Shayla were absolutely amazing, we came 30 mins before closing and they handled our orders with absolute care and kindness! They had everything we wanted and took the extra mile by ensuring they made our orders exactly how we wanted! THX LADIES! This is my go to location now!“

“Ordered through DoorDash and not only did the store and the delivery driver screw up, but when I called the store, they were very accommodating very sweet and a gentleman named. Alex helped me and I was a very appreciative of his professionalism. Thank you for making this right.“

“Eli employe was the best !!!! We had just left from 103rd subway terrible customer service don’t ever go to there . But this location so better the food was great Eli was so nice and after having a shitty day he definitely made our day better he is a good worker , fast too and great customer service he is doing it right definitely deserves a raise !! Thank you Eli !!!“

“Be careful ordering online at subway not just this location but all of them. You can pay, and it not actually show up at the location you ordered from. You can then show them your receipt on your phone and the fact that the bank has released funds to the establishment and they will still say that you haven’t ordered. They will refuse service even with all of the evidence. Then have an attitude with you because of a mistake in their system. We had to reorder and spend twice the amount to fix the mistake on their end. The male Hispanic descent worker handled the interaction in a professional manner. The female Hispanic descent worker was horrible. Did not want to fix the situation, kept an attitude, and kept escalating the situation.“

“Ordered my sandwich to this location not knowing it was the hospital. Tried to call twice to cancel it because I wasnt sure where to go or park and it was just an anxious mess for me. I finally parked down the street and walked and found the subway and Bravo to the two boys that were working today on March 13th 3pm because they made my sandwich perfect. I always ask for 3 layers of tomatos because I love alot and every subway doesn't follow the special instructions. Today I got exactly what I ordered and I will be back to this location because of it. Please tell those employees great job! Thank you!“

“The guy in the cowboy hat (my boyfriend and putting that respectfully aside and rating him as an employee and as if i was a complete stranger) does a wonderful job at being patient with each customer. He makes you feel like you known him as a friend even though he is a stranger. Hope he gets a raise one day ❤️“

“My hubby and I went in around 9am on 4/15/2023. Had some coupons in mail so we decided to try. Was greeted before and after. Place was clean. Nice gentlemen there and a nice lady help us. The lady was very helpful with suggesting on my husband's sandwhich. They do use sub coupons. They do have a breakfast menu near bottom right on there menus. Bought a 6 inch wheat bread with 2 eggs and veggies toasted. Now the eggs might not be for everyone but for me it hit the spot. Husband got a steak, egg and cheese with veggies on wheat bread toasted. Deliciously made & satisfied. Now the tea though could of been better, it tasted a bit off.They have a men's & women's 1 stall each restrooms in back.“

“I was fascinated today as an X United States Marshall and I work at West Side automotive. My name is Lucifer and I just like to say that Patricia and Priscilla are the most amazing two women that subways has to offer all over the city of Jacksonville . They should give a raise they should give them an accommodation. They should give them recognition because they are hospitable. Great customer service they make their sandwiches delicious and II was fascinated today as an X United States Marshall and I work at West Side automotive. My name is Lucifer and I just like to say that Patricia and Priscilla are the most amazing two women that subways has to offer all over the city of Jacksonville . They should given a raise they should give them an accommodation. They should give them recognition because they are hospitable. Great customer service they make their sandwiches delicious and I came in and bought two sandwiches from my shop a BMT and a chicken bacon ranch sub and they both were delicious.“

“It was a bit iffy at first I guess they were switching shifts and the lady didn't want to fix our subs 5 minutes to 10 pm and told us to do it online and we were struggling and then Luis said I got you and took amazing care of us and made our subs to perfection we will definitely come back if he's working . Thats true customer service he deserves a raise !“

“The manager on Norwood Avenue today Sunday July 12th , was so helpful perfectly made our food too , hands down the best subway I've had in a very long time
All the ingredients actually tasted fresh and the placement and balance was so perfect I know it's just subway but this was soooooo good !! This place is awesome compared to the other subways in the area this one is the best !! Subway Norwood avenue 12:19 Pm
❤️❤️❤️ 10/10 perfection“

“My daughter and I visited this Subway for the first time yesterday and had an excellent experience. The woman who worked there, Josie, was very welcoming, a great salesperson, extremely personable, and ran the store all by herself. She offered us a sample of the aioli and spoke highly of various menu items she liked as we were deciding what to order. This location was not crowded like the other Subways we usually visit, and we didn’t feel rushed. I will definitely return to this particular location in the future!! ?“

“I visited this location at 12am Saturday and despite Chad being the only worker taking orders, cashing out, and handling the multitude of DoorDash orders he operated that store as if a full team was there! I usually don’t leave reviews but Chad was amazing! All while maintaining a genuine smile the entire time! THANKS CHAD!“

“Big shout out to the two gentlemen behind the counter at lunch today! Our subs were perfect and we really appreciated how we were taken care of. Bathroom was out of order but the service and our subs were worth our lunch money today. We will definitely be back!“

“I had an amazing experience at Subway! The atmosphere was clean, welcoming, and just overall amazing. Manager Joel and Jaylayisha provided outstanding customer service — they were friendly, professional, and made sure everything was perfect with my order. You can really tell they care about their customers and work hard to create a positive environment. I’ll definitely be coming back again!“

“We have not been in this location for a couple years because the service was AWFUL! Decided to give them another try today. The two young men working on Saturday afternoon were very polite and both clearly take pride in their jobs. It’s rare to find this nowadays. Keep up the good work guys!“

“Ordered online. 2 footlongs, and a churro. Went to pick up, and it was just 2 footlongs. They forgot the churro. Luckily I checked before leaving. Employee said he forgot his glasses. Something we don't want to hear is that a cook forgot their glasses. ?. Luckily food came out alright. While we were waiting in the store, some of the signs in the store were not mounted properly. The decor needed to be cleaned. I havebt been in a subway in over 7 years. But it doesn't seem like they got better.“

“I wanted to take a moment to give five stars to the manager at this location. Her store is beautiful And clean, Her staff is friendly and professional… And her smile brings you right back! Not to mention our subs, we’re on Point all week! Looking forward to doing work in this area again, Just to come back to this location!
Five star manager!!!“

“I had an outstanding experience today at Subway thanks to Katie! From the moment I walked in, she greeted with a warm smile and genuine kindness. She went above and beyond to make sure everything about my order was perfect — double-checking ingredients, offering great suggestions, and preparing everything with care and attention to detail.

It’s rare to meet someone who takes that much pride in their work and truly cares about giving customers the best possible experience. Katie turned a simple sandwich stop into a bright spot in my day. Subway is lucky to have someone like her on the team!“

“I recently went to this location and had a really good experience your employee Cali made my sandwich not just look appetizing but it also tasted so delicious , she packed my sandwich beautifully and made my experience wonderful she was helpful I will definitely return to this location soon again“

“I came this past Sunday and ordered 2 foot longs. Angel made them, checked us out, did everything diligently and with the upmost professionalism as the couple in front of me was difficult and exhausting. Angel handled them with far more grace than I could have! I was impressed enough to come here to leave a review. It’s my 3rd time there! I’ll be back!“

“Out of all the subways we have been to over the years... This location had outstanding customer service! I myself have been in customer service my whole life! These folks take the cake! Keep up the amazing energy and great customer service!“

“I don’t normally write reviews but this is definitely an exception. I believe her name was Janya I could be spelling that incorrectly, but this young lady was extremely kind. She made my sandwich quickly while also asking me about my day. Subway typically isn’t a place for good customer service, but I definitely will be coming back due to the customer service I experienced here today. I definitely recommend stopping in.“

“I was totally not pumped about putting Subway in my gps to find that the closest location to me was inside an Orthopedics office, BUT WAS IT WORTH getting over the funkiness of my brain’s finickiness of what I want to do and don’t want to do. SUPER clean(even down to the food bar they pull from to make your sandwich; Everything was fresh (no stale bread, super gooey cookies and even my tomatoes were pretty. My favorite was the smile on the gentleman’s face that started my sandwich and his willingness to just make sure I left a happy customer. Thank you!“