Panera Bread in Jacksonville

“I know every time I see Hannah on the register she is going to make my day. Please give this girl a raise 🙏 she's the kindest and hardest working cashier I have ever seen at a place like this, She always goes above and beyond and makes you feel special.“

“Food was good. The ciabatta steak sandwich has a sweet sauce on it that I recommend having it on the side. The staff went out of their way to make it a great experience. The person at the register is really nice. Worth coming here to see her flamboyance! Skip the kiosk order and order with her.“

“Typical Panera bread, food was good, all the ingredients were fresh as Panera usually is! I was a little surprised that they didn't have hard boiled eggs which I usually get but it was still good regardless. I also got a bowl of chili through the app and it was ready literally in under a minute from the time I ordered it. I would definitely recommend this location for fast fresh good food.“

“Went in for a quick coffee and ended up hanging around longer than planned. The place has a relaxed vibe, not too loud, not too quiet, which I liked. Coffee was solid, nothing fancy but done right, and the pastry I got was fresh and not overly sweet. Staff was friendly without being over the top, they answered a couple questions and let me take my time. Seating was comfortable and it felt like a spot where locals actually come, not just tourists. Prices were pretty reasonable for a cafe like this.“

“I came to this location today with my husband , who just had an outpatient surgery today. The service was good, and the young lady that assisted us was a 10/10!! She noticed my husband soup bowl could have been filled up more and she refilled it as a courtesy!!! She was very nice and accommodating, I sure wish I would have gotten her name but she mentioned she just took over that location so shout out to her!!! Thanks we enjoyed the service and the food!!“

“Jessica was super sweet great customer service all the ladies work there are professional and nice they treat their customers right
Food was great like always
I had bad experience with Panera bread at baymedow brittany there and the other lady on the pick up station were so rude and unprofessional she got my order wrong 3 times and than they acted confused so I had to cancel my order there and drove all the way to this location and it is worth the driving .
Thank you Panera bread on San Jose Blvd for the best service“

“New Cashier she's a middle age lady she is new I believe not regular one we see. She was cashier and wow a God's blessing good lady her spirit her attitude was amazing .. think I believe Phyllis was name she was a gift of our day ... pleasant just positive vibe about her. Godly woman loved it. God bless her and food was great too.“

“Our family loves Panera and we usually enjoy the fact that it’s super fast when we go through the to go and rapid pickup. I don’t normally eat inside so if you get food to go it will be very quick. The food itself is very bread related hence the name. So you can’t get a big steak there or a hamburger but they have sandwiches with meat.“

“The Panera on Old St. Augustine Road is a nice new location with a great outdoor dining area. Ordering is easy via kiosk or human, and the food is always delicious. It’s a great value for the quality you get. A perfect, modern spot for a quick and tasty meal! Highly recommend the patio seating.“

“We had such a great experience thanks to Kat and Kaleb! 😊 Kat was so helpful and attentive she cleaned the table off quickly, helped with our plates, and was super kind throughout our visit. Kaleb was also incredibly sweet and friendly, and he made checking out up front such an easy and pleasant experience. Both of them provided amazing customer service and made us feel very welcomed. Thank you both for going above and beyond! ⭐️“

“The staff here was attentive, I arrived later in the evening and ordered at the kiosk to make my presence easier on the staff, and the food was done promptly. Unfortunately, I didn't check the bag before leaving the restaurant ? I always check the bag.

I checked the bag when I got home realizing one item was missing from my order, I was worried I would be forced to drive back, and I was too tired for all that. I am 100% understanding when it comes to mistakes ? we all make them.

I called the location, explained the situation, and he offered a refund right there over the phone!! Other restaurants not offering this option, I was very satisfied with the service I received, and I got my money back on my card within a few days!“

“Five-star visit at Panera Bread! Let me begin by saying, I am not typically a Psnera Bread regular. It had always been pricey and I always felt I could make better sandwiches at home because growing boys eat more than what's typical a serving on the children's menu. Now that my children are adults and I don't eat bread, I've been exploring Panera's soup menu.more often.
We had NO CONCERN being out that day, even though it was in the 40s without sin and the wind cool was bread 38 degrees and Out, we were……
MMy best friend and i were out shoe shopping at the St. John’s Town Center. Andy I was cold to my bones even after the yummy coffees at Gregory’s, so, we stopped in for soup and sandwiches and decided to eat there — everything was fresh, warm, and exactly what we were craving. We also placed a takeout order, and the whole experience was seamless.

The front-of-house, Addison and Mike, team was awesome and fun, making us feel welcome right away. The back-of-house staff, I only spoke to Elijah was just as impressive — polite, organized, and right on time with all the meal prep. The Butternut Squash Soup has a braise flavor and it’s so healthy for my hypothyroidism and I will be getting it again soon. And, actually, I can’t say that I haven’t thought about making it this winter but I’m the only one that eats it so I would rather just get it from Panera.. because I always end up with left over and nobody will eat them. I’d rather just get Panera to make the bowl for me. You can tell there’s great teamwork happening behind the scenes.

Great food, great energy, and smooth service from start to finish. We’ll definitely be back!“