Wendy's in Lakeland

“I want to thank the manager and staff for keeping the dining area and bathrooms so clean. Especially having a 6 month old, a clean space makes all the difference and it's not very common in the fast food industry anymore. Well done, and thank you.“

“Staff was kind and respectful. Food was a reasonable price and good quality as well. Food was nice and hot when it arrived. Dining area was clean; saw staff cleaning often. Plenty of seating options as well. Always have had a good service here.“

“They are a clean facility with a friendly staff quality food. My children enjoy the biggie bags. Food is always fresh. The price great for a family on a budget. We did not go inside we used the drive thru. Food and drinks were ready top speed. Great experience. Loved it would go back. The great service. Speedy service that's it.“

“This will be a forever caveat with fast food:
***Always check your order, sometimes they forget napkins, straws.***

Now to the good part.
I'm updating my particular review of this Wendy's because it's an example of excellence in the fast food industry. Over the past few years, my family and I have visited this particular Wendy's in Lakeland FL ( Lakeland highlands blvd, same place as Lowe's, across from Arby's and SAM's club) regularly and at all times of day. I've been here near open for a Honey Butter chicken biscuit. I've taken my kids here after a morning hike for some lunch, and I've eaten here near closing time after waiting tables all evening at another local restaurant. Their level of service and dedication to making their food the best way possible is noteworthy. So go get yourself a baconator and frosty! It will be just what you want right when you need it.“

“Visited this location on 06/27/25. Had not been in for a while due to the fact that ticket times were long and no sense of customer service. Today a manager by the name of Charles was filling in and made the whole experience worthwhile. Charles greeted me upon my entrance with a smile and was not only able to get my order with no issue but even brought it out to the table. I observed that he was also checking the backstock of food to see if it needed to be replemished along with having great communication skills with the staff. If Charles is chosen to run this location I will make it a point of coming back more frequent. Everyone was tasking and no one just hanging out. Great job Charles and hope you get this locaton.“

“There isn’t much to explain about a fast food franchise that people don’t already know, but this particular location consistently stands out. The French fries are always fresh, and the customer service has been reliably good on every visit. I can say that from repeated personal experience. My go-to order is the Jr. Bacon Cheeseburger with fries, and it’s been consistently satisfying.“

“The food was very excellent. We had breakfast and we had the baconator egg and cheese sandwich what's a potatoes and a drink. And it only came out to about $7 each. The only problem that I had is that I had put it through the mobile app and I asked for it to be dine in and they had it down as carry out so I don't know why. So when we got there it was at the very end of breakfast. Just be careful when you order and make sure that you put the correct pick up method.“

“Went through the drive-thru so I didn't really need no service. The drive-thru they're is always good..... I just went and got me some frosty's and brought them home. Didn't get no food no nothing The frosties are the best. I love the chocolate“