“Don't know the crew who was working today in the afternoon but this visit was especially satisfying. The jrbacon cheese burger was made beautifully, like it came out the commercial. The fries were a good condition with Lil extra salt but not too much. Last visit was also good“
“I had a situation with my mobile app order and something must have gotten lost in translation but my order never populated in their system. Jordan took it upon himself to honor my order and personally make it himself. He showed great leadership and maintain professional composure. I can't say this about a lot of restaurants that I've been to recently and all I can say is we need more people like Jordan showing professionalism and problem solving skills. Thank you so much.“
“Fast and friendly service.
Tomatoes on taco salad were wilty and yukky and the corn maybe was old too. Pulled tomatoes off.
Lettuce was good. Corn chip pieces, a very small bag with it. Chili comes with it too and southwest ranch dressing.
It Was good after I took off the wilty tomatoes.“
“The shift manager was great yesterday. My order accidentally got sent to a different location but upon showing her the receipt she still gave me the salad I ordered. I normally go to this location at lunch during my workdays so I'm not sure how it got sent to Wesley Chapel instead“
“This Wendy's is nearby school and I like to eat here sometimes before class. My favorite things about this location is the food here is always hot and fresh. My only complaint is the daytime staff here were rude, and very slow on numerous occasions. (They left me waiting to order my food for a long time and they had an empty restaurant, and drive through.)“
“I passed by today to dine in and I had a great experience interacting with all of the staff. They helped me sign up in the Wendy’s app because in the past I hadn’t so now I can save/earn rewards points each time I order food there..i will return in the future so that I can eat more great food and just listen to some nice background music so I can celebrate all of the people and moments I am grateful for in my life. My upcoming birthday/my new apartment etc.. Thank you for resolving my previous DoorDash order fiasco because it wasn’t your company or my’s error, but the DoorDash driver just accidentally forgot my small soda there but I feel grateful for and satisfied with the resolution that was provided to me today. Thank you so much everyone. ❤️“
“I would just like to recognize this location and its staff. We just moved to the area, and every time I come here the staff’s customer service is by far the best I’ve experienced in the area! I had a mobile order today, and their mobile order system was down to the point where they couldn’t see what was on the order. The manager was still kind, she took my order at the window by memory, and still got the order correct. Not missing one thing. You could tell the staff respected her because they expedited my order and I was there and gone in no time. Amazing service, especially in the middle of a lunch rush and everything was perfect. As a leader, I know great leadership when I see it. The staff here is so kind and professional which tells me their leadership is excellent. This location definitely needs more praise. From the ordering, to the cashiers, to the friends making our food and to the manager.. BEST Wendy’s I ever did experience. Thank you all so much!“
“Best fast food burger, wouldn't really call it fast food it's more of a actually burger and great quality.
Vegetarian options: The salads are so good you would think they have a salad chef. I highly recommend the cob salad“
“Always great service here, not sure of the manager on duty during day shift but she always goes the extra mile high smile positive and overall great personality. I drive out of my way to come to this wendys vs the one is actually a little bit closer to my job“
“This afternoon I was passing by Wendys, it was my first time and I had a very good experience Alex attended me, very kind and gentle took my order and in less than 5 minutes they had my order ready, the food very good and fresh I would definitely go again.“