Chipotle Mexican Grill in Miami

“We came to this location after having a really disappointing experience at another Chipotle, and Anthony completely turned our day around.

My first pregnancy craving was Chipotle, so I asked if there was any fresh steak. Anthony was in the middle of cutting fresh chicken and told me, “If you can wait a minute, I’ll make it happen.”

I literally wanted to cry! His patience, kindness, and genuine care made today extra, extra special. It may have seemed like a small gesture, but to me, it meant so much.

Thank you, Anthony, for going above and beyond and making this pregnant mama very happy! You absolutely made my day! ❤“

“Has to be one of the best bowls I’ve had. Chicken was cooked to perfection and Stessy really helped make my bowl that much better with the toppings. Her proportions control was exactly what I needed. Not too much, not to little just right. I will definitely be back!“

“Great setting, clean establishment, food was fresh. I visit Chipotle's at least 2-3 times a week and this location deserved this review. Well done, and the had their entire team working together for fast service even when the line was out the door !

I will be returning to this location.“

“I don’t know why this place gets so much hate. I see most of the bad reviews were from 2025 so it appears that either those employees have departed or Chipotle corporate finally cracked down on this place.

Regardless, the situation seems to have improved. My personal experiences at this Chipotle have always been very positive. Portion sizes are fair if not generous. Employees are courteous and in good moods. The only real downside I have encountered with this location is that it always has a long line (this is obviously not Chipotle’s fault; on the contrary it could serve as an endorsement).

Thankfully, staff seem to move them quickly. I plan to return here again.“

“kaleem
or caleme
I don’t know how to pronounce his name perfectly, but this guy has always been the best with customer service and you can tell he enjoys his job; it shows for the customers I appreciate him… unfortunately, they didn’t have vinaigrette dressing this time around, but hopefully next time they will“

“This Chipotle is hands down one of the best locations around. The restaurant is always spotless, which you notice the moment you walk in. The food is consistently fresh, the portions are great, and everything tastes like it was just made.

What really stands out is how efficient they are—there’s almost never a line, and even when there is, it moves fast. The staff is friendly, professional, and always provides excellent customer service.

It’s clear the team here takes pride in what they do. If you’re looking for a clean spot with fresh food and great service, this Chipotle never disappoi“

“🥤🌯🫔🌮🥬🍅 Chipotle Mexican Grill with a super friendly staff and quick turnaround on orders. Honestly, other Chipotle locations should take a page out of this one’s playbook when it comes to staff warmth and efficiency behind the line. That said, the ordered items were a bit lighter in portion compared to other locations, and the chips were borderline stale. Still, the genuinely warm reception and upbeat service almost make up for those shortcomings — service like that goes a long way. 🌟“

“Make sure you have Bryan serving you. He is hands down the MVP of the place. Not only does he serve with a smile, but his energy is always on point — it’s actually hilarious how much he resembles Caleb Martin too. He’s got that rare mix of a great attitude, generous portions, and a humble spirit. You can just tell he’s destined for big things. This guy isn’t just a good worker — he’s that guy.

Follow up 7-8-2026

Bryan is an absolute LEGEND. Seriously, this guy deserves a raise ASAP! Every single time I come in, he’s positive, professional, and goes above and beyond to make sure everything is perfect. Customer service like this is almost impossible to find nowadays. If Bryan is working, you’re guaranteed to leave happy. Chipotle is lucky to have someone like him. 10/10 experience every time—ask for Bryan, you won’t regret it!“

“Nice location. Staff friendly. Only one girl a bit rude: i put the trash into abin close to the wall. She said: the trash goes there. I apoligized took out my trash threw into the proper bin. But instead of saying: thank you, there was no comment at all.“

“Rice was not to good, service was terrible starting with the old lady, she serves lil portions like if you're paying just haft price with a bad attitude, then the dark skin guy with lock hair covering his face he has attitude too throwing my cup like is a garbage!“

“I personally don't understand some of these reviews. I think the food is always on point and service is always phenomenal. Especially people like Frank that always make feel like part of the family. The restaurant business is hard and some people are insanely picky. I love this place so much I easily come anywhere from 3-5 times per week. This location gets hit hard by the university crowd which makes it busy and sometimes doesn't allow for enough time to clean up after them. But I personally always appreciate how hard they work at trying to keep this place looking great and having food at the ready at all times. So THANK YOU!“

“Amazing service from this new Chipotle location! As soon as I walked in, I was helped right away with absolutely no wait. The staff was friendly, welcoming, and made the whole experience really smooth and enjoyable.

I ordered a chicken burrito with queso, and the food was really good. The portions were a good size and everything tasted fresh. I do think they could have gone a little heavier on the queso, but it was still delicious and definitely didn’t take away from the meal.

The restaurant was moderately busy when I visited, but it was still very clean and well-maintained. I also really liked that the music wasn’t blasting, so it was actually easy to have a conversation and enjoy the atmosphere while eating. That’s something I really appreciate because some restaurants can be way too loud.

Overall, I had a great experience at this new location. Between the quick and friendly service, clean environment, good portions, and amazing food, I definitely see myself coming back here in the future. Definitely recommend giving this new location a try. 🌯🔥

(Has low reviews because place was not opened for business yet; but they are now!)“

“Trevion was great and provided great customer service. The store ran out of soft tacos and my mother can't really chew on hard tacos. Trevion went above and beyond and improvised making her soft tacos out of the burrito tortilla. Way to go to Trevion. Please recognize him for going way above and beyond where he simply could had said they ran out of soft tacos. Thank you!!!!“

“IN all my time I’ve been a regular Chipotle I can really vouch for this location. Manager Mary, Z and employee mia have always gone above and beyond for me. I thank them for everything they do for their customers truly showing what Chipotle is all about. Staff like them makes me feel welcome and i always want to come back time and time again! Thank You“

“Great Chipotle location in Coconut Grove, right by the Metrorail and surrounded by a busy, vibrant area with shops like Target nearby. It’s a convenient stop for students, workers, and the community on the go. The food is fresh, service is quick, and it’s a reliable place to grab a healthy meal in a fast-paced city like Miami.“

“I need whoever this “Izzy” girl is to be promoted ASAP!! I asked her to prepare a bowl for me and she genuinely changed my life. Please make her the CEO of chipotle, I don’t care what it takes. I would seriously sell my soul for Izzy. This review is coming from a pure heart who knows no malice.“

“This was my first time in this location. The service was exceptional from the ladies smiling so warm at the front to Tamia & Roselyn preparing my food. I am very impressed and happy I picked chipotle over all of the other places. The new chili lime chips got me in ❤🙏🏼“

“Every time I visit this Chipotle, I’m greeted by a team that is consistently friendly, welcoming, and genuinely kind. I have no complaints—it’s clear they work incredibly hard to maintain excellent customer service, even with the high volume of customers in the area.

Kudos to the entire team for their professionalism and positive attitude. You all do an amazing job—especially Karina, Lenia, Roselyn, Vivian, Gregory, Estefanía, Anamay and Dariany!“