McDonald's in Naples

“⭐⭐⭐⭐⭐Richard at McDonald's is an absolute gem! His warmth and kindness made our visit extra special. Not only did he flawlessly take our drive-thru order, but he also went above and beyond by inviting us to dine inside and shared wonderful conversations. His charisma brightened our day, and his exceptional customer service truly stood out. Richard is the epitome of a fantastic employee. We left with smiles on our faces, thanks to the sweetest man ever, Richard!“

“Bring late night and going through the drive through window food was very tasty fast and more important hot! Disappoint that they couldn't sell French fries since it was close to closing, they could of drop some in and made my meal 20% better.
Team member staking cash was nice and helpful but had music on his ear pods. So he had to ask for answer or question again“

“I had to make a very long 4 hour drive back home to Tampa Bay after my flight got canceled home. I found this place off an exit late at night. At first, I was skeptical because they share a building with Circle K, but when I tell you the food was great! Even late at night, my burger was hot, fries fresh, hot and salted out of the fryer, and coke was crispy. This woke me up and helped power my drive back home. Thank you!“

“I was hangry when I wrote the 1 star originally as I thought the dining room was locked prior to 11pm. I was mistaken! Also the young lady in the drive thru who handed me my order was extremely cute so it was the perfect way to tie up my night.“

“We had a wonderful experience at this McDonald’s during our breakfast stop with students for a field trip. The team was well-prepared, courteous, and efficient, even with a large group. Their positive attitude and great service made a big difference—thank you!“

“This is a newer McDonald's location and it's set up differently than other locations eating in the dining room is a challenge because the people in the kitchen can't even see the counter if someone is there waiting. I think this is a challenge that management needs to address. The drive-thru is usually very efficient except on weekend nights where you could be waiting in line for up to a half hour“

“The place is bigger on the inside than you assume at first. The only thing I would suggest better would be to add more of the plastic numbers that indicate which table you are sitting at. There are only a couple that are available when ordering at the kiosk.“

“This location had multipe kiosks for ordering and only 1 cashier. The line inside was very short and we received our breakfast very quickly. Line outside for the drive through was much longer.

Parking: Drive through line could block some of the spots; parking lot was not efficiently designed“

“The staff in this restaurant was wonderful. We came in last minute and made an order for 56 people. Everyone worked incredibly hard to get it ready and we’re so friendly and had great customer service. We worked closely with Sammy and she kept us up-to-date on the order. Fantastic customer service.“

“Very good service, hot food, delicious food and when I go to the front to eat the food they serve me kindly, people with experience, everyone goes to this McDonald's, today that I went I saw a young man who cleaned the table and the floor and very friendly brought us.My childrens are very excited because they ate very well the food to the table, people do their job, I hope they continue like this, this is the cleanest McDonald've seen in Naples Fl, everyone go for your food, Here are some photos of how it looks in the afternoon today, February 27, 2026 at 8 p.m.“