McDonald's in Ocoee

“Ngl my order got canceled in the app and I was starving so I had to reorder, went through drive thru and reordered and idk how but associate knew it was my order that was canceled and was able to honor discount. Idk how he knew it was my order but aye I appreciate you not just throwing away the food my guy. Idk if you all check this since it’s a large company but the little steps made my night. Hope this makes your day!“

“Aiden at McDonald’s deserves a huge shout-out for his excellent customer service at the drive-thru window!
He was friendly, polite, and greeted me with a genuine smile. He repeated my order back clearly, made sure everything was correct, and even asked if I needed any extra sauces or condiments before I pulled away.
It’s small details like that that make the experience so much better. Aiden was professional, fast, and kind—McDonald’s is lucky to have him representing their team at the window!“

“I usually go to the McDonald's on Silverstar and Clark, but after waiting 30 minutes for my breakfast and them still getting my order wrong, on top of the attitude I got when I asked for a refund, and then my dinner being wrong at a later date. Calling just to get hung up on, to then have the manager act big and bad with me in person and refuse to remake my food, I swore off McDonald's forgetting this one was the same distance for me. Extremely clean, food was great and hot. Manager and employees were awesome. I highly recommend this McDonald's. I very much appreciate the effort put in at this store to make great food and keep the establishment nice and clean.“

“Pull up to the drive thru - " I'll be with you in a minute ". No problem. 3 minutes later, "I'm sorry, it'll just be a second". Give the code and order. Drive up, pay, get the receipt; no thank you. Drive to the next window, get my food, no thank you. Can't wait until it's all robots.“