McDonald's in Orlando

“I came at 4am as an early morning snack not expecting much. The crew were all really kind and patient and definitely made the experience better. The food was also very pleasant and overall this was one of my best experiences I have ever had at mcdonald’s!“

“I go here more than I would like to admit. I started going here because it's the closest thing to my job and come to find out it's always super fast to order through the app and pick up my food. It's always hot, fresh and the staff has ALWAYS been so friendly and kind. I was skeptical with the previous reviews. But I've had nothing but a great experience all the times I've been here over the last few months. And definitely won't shop coming to this location!!!“

“This location is lovely! The employees are delightful and kind. I came a couple of times to buy the BTS Tiny Tan toys and both times they were so nice and helped me find the specific toys I was looking for. The place has good vibes.

They also have chocolate soft serve which I’ve never seen at a McDonald’s before, so that was a fun surprise!“

“🥤🍟🍔🥗🥓Honestly, this is a very well-run McDonald’s location where the team truly goes above and beyond for their guests, especially those dining in. The level of hospitality really stands out, and some other locations could definitely take a few pointers from how things are done here.“

“Love this McDonalds. I say No Onions and guess what I get, No Onions. I'M Lovin It!! Night crew rocked tonight, thanks, you all need a raise, especially with all your prices gone up bigtime but they paying minimum eage, shame on you management!!!“

“27503-02480-22325-07304-00116-6
Kim was awesome and gave us a very good customer experience- Kim was very helpful and kind and very welcoming - she is a great asset to the company

Kid-friendliness: Food was specially tailored for their taste“

“⭐️⭐️⭐️⭐️⭐️

I had such a great experience at McDonald’s! The staff was incredibly friendly, welcoming, and made sure my order was fresh and accurate. The service was quick even though it was busy, and everything came out hot and well-prepared. The restaurant was also clean and organized, which made my visit even better. I really appreciate the attention to detail and quality service—it definitely made this location stand out. I’ll be coming back for sure!“

“I just have to give a huge shoutout to Jayla at McDonald’s! From the moment I walked in, she completely changed the experience. Her energy was so positive and welcoming — you can genuinely tell she loves what she does. In a world where customer service can feel rushed or robotic, Jayla stood out in the best way possible.“

“I don't normally leave reviews, but I just wanted to say that the lady who makes the coffees here in the morning during the week of doing an excellent job!! She always gets it perfect, every time. As someone who goes to many different locations I cant stress enough how much I appreciate it:)“

“Today, I placed an order for 22 happy boxes at 8:00am and even though it was an after-hours service, they didn't hesitate to help me, so I got to work. Thank you very much, the kids were super happy!!! I congratulate the Manager, that's what it means to want to sell!“

“Keke that works the morning Drive thru always make my ice coffee on point nobody can do it like Keke every time she make it that be it and my day be on go!' Thank you for your service and taking the time out to make my ice Carmel and vanilla iced coffee right!!! Definitely recommend yall to go visit Keke for a GOOD WAKE!!!“

“Great place to visit from out off state!! It was an unplanned main event!!! We never guessed mcdonald would be the place to be for food and entertainment!!! Lots of fun for kids and adults on 2nd floor. Different food from your everyday Mcdonald was way cool. No one I know can say they got pizza from McDonald's then played games at the playplace!!! 😁“

“The food already made it's mark for McDonald's now what needs attention is the customer service from within the worker's need to be more greatful and attentive to its customers...
...if not for us yall wouldn't be needed“

“Came here on day after driving around in Brevard County. Hit the drive-thru on my way home and wanted some good old fashioned McDonald's like when I was a kid. Well, I think I ordered the Double Quarter-Pounder, because that is the only burger on their menu of any substance. I also got to share a big of a classic Big Mac.

Everything was almost standard, from the ambiance to the service to the food itself. Because of the town it's in, everything was a little dingy, but that's ok. I'd rather live near this town than anywhere near Winter Park or anywhere like that. So, overall, a good experience. Would return.“

“Out of all the McDonald's I have visited in this area, this is one of the better ones. I mainly use the mobile app and pick up through drive thru. The drive thru is managed well and usually has no line. Since this McDonald's is on the busier side, the food is mostly fresh and not sitting under a heat lamp. The crew is friendly and helpful.“

“Walk in, used automated order machine. Friendly staff, and asked if I needed help.
Food prepared exactly as ordered.
Upgraded review to 5 stars.
Now service is different much better during daytime versus night time staff, that's my personal review.“

“This store is clean, quiet, and peaceful. Bathroom is clean also. In addition to there being a Publix in the shopping center. This experience was pleasant to say the least. I ordered a frappe and cookies. It was fresh and delicious. Thanks for everything“

“I’ve ordered uber eats on here and gone though the drive thru more times than I should. These amazing people make it so good every time. Idk who made my order tonight but they put a large water in my order and that made my night. W McDonald’s“

“Went at 2:30 am

Pros
Food was fresh/ hot
Given an extra cookie

Cons
Drive thru screen (first lane) was/ is broken
Service - Mediocre but, polite
Wait time - 5 to 10 mins.“

“This is probably one of the best McDonald’s I have ever lived by. I only do the drive thru but the team is always so nice and friendly. I rarely have to wait for my food. Never have issues with my order.
Tonight I did have to wait a little bit which was fine since I had a semi large order but they were so nice and even gave me an extra pie for the wait.“

“Drive through person in the morning shift for 6am does not suggestive sell anything and always when you are trying to ord we r ask is that all. The second window person early in the morning when giving your food never repeats the ticket nor say good morning nothing.“

“Shoutout to the late night crew working on Tuesday 1/27 at closing. Not only was the woman at the box super friendly and did understand my Spanglish attempt for my mobile order # …the order was fresh and nothing was missing or incomplete. I’ve come a few times before but this was the best lunch break experience. Thank you closing crew!

- Dee“

“McDonald's breakfast is great. But at this McDonald's be prepared for long lines and long waiting in the drive thru. Because orders are either missing or done wrong. Other times orders are done right and friendlier customer service. Employers and employees needs to attend customers with equality (race or color), respect, understanding, Courteous and kindness. They also need to know how to deal with certain situations and not to overreact under pressure and escalate any situations under any circumstances. People always comes in with some kind of aggressions because others don't know what they're going through with their own lives, employees just needs to know how to assess the situation when it arrives. And not jump into any conclusions to make matters worse. Learn to D'escalate.“

“This is my go-to McDonalds in the area. The building is sleek-looking and modern and looks inviting from the outside. Special or limited time items are displayed on the windows which is very convenient. Service is good and staff are friendly and attentive. Food quality is excellent and fountain machines are always working unlike other establishments. However, self-service screens routinely do not work even after being restarted. It's best to order from the counter, though if you are a recurring customer and are trying to earn points on the app, make sure to remember to tell them your number. Generally quite clean although sometimes there is discarded trash on the floors typically later on in the day in the afternoon. Overall good experience.“

“Thank you to Maritza, the kind worker at the register on the night of August 22, 2024, for getting my order very quickly and refilling my refreshing sweet tea. It was a very iinconvenient time in my life when my car was inoperable at the intersection between Walmart and the Lowe's and I was stranded right after I dropped off my coworker at the Walmart. Already pretty dehydrated from a long day's work and having to push my car out of traffic, a refill of sweet tea went a long way for my soul.“

“The workers who were at the front desk on 01/02/25 at 4:00 pm are WONDERFUL employees willing to make life easier for the consumer, especially with the number of tourists in the area. I hope McDonalds values ​​their efforts, especially for their friendliness in dealing with customers.“

“Josh or Jeff Manager helped when my husband walked up to let him know our order was wrong for breakfast, immediately he went inside and gave my husband the correct items, even threw in an apple pie and two hash browns, thank you so much for going beyond for us, we will definitely be back!“

“Not all McDonald's are like this one. The food is always fresh and there is a park for the children. Recommended.

Not all McDonald's are like this one. The food is always fresh and there is a park for the children. Recommended“

“The ladies here are amazing! They move in unison, treat each other and the guests with respect, and get the food out as quick as they can. Great teamwork. It’s really cool to see how well they treat each other, even in the middle of a rush. They are really respectful to the guests as well. Keep it up, ladies!“

“Mcdonalds food is amazing the FRIES!!! Nuggets its good could be a lil better but its good the burgers its decent tthe MCFLURRY!!!!!! Is amazing the food amazing.
The food is amazing yes but the service is not really the best we stay in the drive thru lane for like 30 mins just to get our food then they tell us to wait in the parking lot numbers just to wait for like another 30 mins so basically im wating for mcdonalds for an hour .
Dont get me started on the WIFI everytime im trying to get a code for rewards on my meal it takes like the whole day to get into to the app i cant even use my reward points if i get mcdonalds wifi the food amazing the service pretty slow the atmosphere we dont talk about the wifi. But in general MCDONALDS IN BUSSSSINNNNNN“

“My convenient spot yes it can be slow sometimes but it’s because it’s a very busy tourist area but for after all the shopping 🛍️ and walking and burning all the calories with family and kids can get you very hungry so making a mobile order on the McDonald’s app and making a quick stop at the drive thru is been a lifesaver and time🙏🏼🙏🏼🙏🏼“

“The service Jennifer provided was truly exceptional … 1000/10! I watched her interact with the guest before me, and she was incredibly kind, attentive, and went above and beyond. When it was my turn, she treated me with that same warm, welcoming hospitality. Absolutely outstanding!“

“Hot and fresh food. Clean facility. Friendly staff. Had to use the kiosk to place an order, that's not my personal preference but it worked. Only stopped here while traveling to have a quick breakfast. This McDonald's was very quiet and peaceful.“

“I just finished up at the drive thru and pulled over to do this google review. I could not get my order right and i changed it twice. The girl on the speaker was so patient and so kind. I apoligized for my mistakes and she replied ' its sunday and i understand, take your time, your day is going to get better from here" I asked who i was speaking with and she said her name was Destiny. Kindness and great customer service is almost nonexistent anymore. People always take the time to leave bad reviews and hardly ever take the time to leave good ones. Destiny is awesome and Mcdolads should be proud that you work for them!“

“Actually I was pretty impressed with this place! The first McDonald's ever to give good service and actually have accurate food and professional customer service! Very impressed by Jose. I don't know if he was the manager or assistant manager but he was very helpful in getting the accuracy of the food and drink perfect along with a smile :-) Good stuff good stuff. Most McDonald's I go to have inaccuracy on every item imaginable. However, this place was a lot different in a good way :-)“

“Update: this McDonald's is very well run. The girl behind the counter today really hustles, is very friendly and attentive. Best service I've had in a McDonald's in a long time. This is a very busy McDonald's at most times of the day, obviously because it's in a very busy and large Walmart. However, the service I had here this morning was excellent the food was very good and this place is clean. Based upon some reviews I've read looks like there has been some good improvement here.“

“Kiara makes my iced coffee every morning with so much love! 🥰 she puts the perfect amount of whipped cream, caramel, and vanilla every single time ☕️💛 She really helps me start my day off right. her drinks and her energy are amazing. I honestly don’t even want iced coffee from anywhere else unless she makes it. She’s amazing and definitely deserves a raise 👏✨“

“My family and I went through the drive through yesterday on our way to the playground. The young lady on the headset was so kind pleasant and respectful we had to give a compliment to the manager. If I had cash I would tip. I would drive out of my way for this location. The entire team deserves recognition thank you for making our day batter in the most easiest way. One love be blessed stay blessed.“

“Not sure why this place only has 3 stars. It should have all 5⭐ I've ordered multiple times in the last 3 days. Every time the food comes out hot fresh and in less than 3 minutes. All the employees I've met are very down to earth and professional. Not sure if this place is under New Management but they are doing way better than three stars.“

“This was easily one of the worst McDonald’s visits I’ve had. The order was wrong, the food was cold, and it looked like it had been sitting around for way too long. Fries were stale, the burger was sloppy, and nothing tasted fresh.

On top of that, the service was painfully slow even though the place wasn’t busy. Employees seemed uninterested and unorganized, and no one acknowledged the mistake with my order. The dining area was messy, which didn’t exactly inspire confidence in the cleanliness of the kitchen.

McDonald’s is supposed to be quick and consistent, but this location failed on both. If you’re in a hurry or expecting even basic quality, I’d honestly recommend going somewhere else. Definitely not coming back.“

“Hot fries! Juicy Burger! Sweet Tea! O’ My! But, you forgot my water(want deduct from your service this time). Besides, my toddler grandson enjoyed your fries. Lol!

Parking: There is plenty of parking at this location, it was easy in and out.

Kid-friendliness: McD offer high chairs for the little ones, nuggets for them, fruit pieces, juice boxes, kids meals and some places for them to play(at least some years back).“

“Elizabeth is a god-send! Best customer service I've ever gotten here in the 9 years I've been coming here!! Told her the fries were cold and trash and she replaced them with fresh hot fries and was sweet/friendly the whole interaction! Give this woman a raise!!! Honestly I usually leave here upset about the whole experience, but Elizabeth made my day and I wish more employees had an attitude like hers!!!“

“I don’t know why people leaved less than 5*, very clean, tasty and fast. I live in this area and there is always like that. Thank you. Not young woman and man over there doing very good job with cleans tables and floor. Please give them some bonus.
Good job .“

“To be honest I have been to several McDonalds throughout my entire life… This one surprised me.

I don’t know how to describe it but it simply was better. I liked it and totally caught me off guard. Keep it that way McD’s!“

“I recently had a significant issue at this location involving a mobile order error and billing discrepancy. However, I am pleased to say that the management team took my concerns seriously. After reaching out, they contacted me promptly, addressed the initial experience, and resolved the errors. It is refreshing to see a management team that values customer feedback and works quickly to make things right. Thank you for the professional follow-up!“

“The closing crew was so remarkably kind when I know my order was a pain. I placed a pickup order 30 min from closing and the food was fresh and the team was very kind. I don’t drive and I know I was pushing it on the lobby closing but they were sweet. I didn’t catch any names but I came by 1/28/26 and this crew deserves a bonus or something.“

“The managers of McDonald’s on this Morning shift. We’re very professional very nice and they attended me in my little brothers. Every needs accordingly. They deserve a raise. They truly took care of us. Make sure we had everything we needed and we were basically sad for the day. We even got a couple of items We didn’t even ask for. Thank you for making my family day. I hope you truly hope that you guys get everything You deserve.“

“This McDonald's is good I'm giving a five star review because the morning manager is a sweetheart and when I come in I get treated well I would say if you're looking for a job or good customer service this would be the type in the morning to afternoon“

“12/4/2024 - first visit to this store in many years. Cashier didn't really have a good command of English - didn't understaffed when we asked for salt, pepper, and katsup. Also, he didn't understand when we told him that the soap dispenser in the ladies' bathroom was empty. Our order came out cooked as ordered, but the kitchen staff wasted a lot of onions as they overflowed the sandwich and covered the bottom of the McRib box. Fries were not hot.“

“📲🥤🍔🍟 Free-standing Golden Arches right across from the Orlando Vineland Premium Outlets. Heads-up: the soda fountain isn’t in the dining room, so be prepared to ask for refills if the staff is willing. Definitely order ahead on the app — otherwise you’ll likely be politely directed to use the kiosks.“