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“•• Amazing Customer Service ••
First time to this store ….what blew me away was how they treated their customers. EXCELLENT service from the staff from top to bottom.
Was my drive through order perfect? No but who cares?! We ate the food and mission accomplished. 🤗
The MAIN point The staff exceeded all my expectations and I felt like I was at a high end hotel. Who were they? Madison, Melo, Corey and Rola. Sincere, accommodating, kind and customer centered. I asked Rola their secret recipe. She said [with a smile], “For us, it’s all about the customer. They always come first.”
They enjoy what they do. You’re the example for other McDonald’s to follow.“
“5 stars! Always great service here. Miss Rachel is an amazing manager and this has nothing to do with her personally!!!! I got fries curbside and employee Ethan was so kind, as to sample my fries on the way to my curbside spot, to make sure they were hot and fresh - I'm sure.... and they were! Thank god he only took one fry or I would've had to leave just 3 stars..... I hope that fry holds him over. I am not eating these now. No more restaurants for me til my OCD calms down... Sincerely, a previous Ocoee McDonalds Manager.“
“We had a great experience at McDonald’s thanks to Ms. Ofelia! She provided amazing customer service and was very kind, friendly, and attentive. She really made our visit so much better. Thank you, Ms. Ofelia, for the great service!“
“Hello. As first time customers ... my family and I have had a lovely experience today here. They were very Kind, good intenrioned, they correctly and properly filled the fries for us aa we stated we wanted rhem to be all the way full .. and it is a very laid back chyll emvironment. Very calm im here the energy. We will return due to the excellent customer servive weve seen here today. Ty for the kindness this was a good look for 1st time customers. We appreciate the respectful energy. Ty And God bless.“