“This location specifically is my “main location” and this is my “go to location” whenever I’m hungry and craving that Popeyes chicken in.
First thing first, you have to acknowledge the staff.
Everyone down for the person working in the windows to the people that are cooking, from the personnel at the cash registers and at the drive-through, and even on the way up to the managers that you see on the floor, ensuring that everybody has the orders correctly assembled and promptly delivered… This is a first class operation, spectacular high-level, professionalism, and highly accountable.
I’m on a First name basis with the staff here and they are relentlessly expeditious with their prompt delivery and highly efficient systematized approach to customer service and quality.
On an ongoing basis, the overall experience here is and has always been consistently delightful, which pairs with a direct correlation in the personnel on staff which, I attribute to and recognize each one of the team members and management as top tier / high caliber / mission focused professionals who operate as an elite family unit.
Yall come through everything. Treat everybody right and get the damn thang done the way it’s supposed to be executed.
Another key component is the visibly representation of community support. The people who work here are the people we can relate to. Everybody here is family. Keep doing what you do and the only location on OBT worth mention will always be the location right here in front of the Walmart sitting directly across from Truist bank.
I’m not sure if this location of this franchise is owner operated. But what I do know is the Roosevelt team… Meaning Roosevelt, and his team of dedicated professionals come in and they give it all they have every single day and these people can easily be paid double their salary should they decide to pursue This quality in caliber of service for another organization so I would strongly recommend that the Popeyes franchise take a good look into the quality selection of high character and highly accountable personnel that have been selected to serve at this particular location. Who’s ever doing the hiring for this location… I give you a five star review as well.
Peace, Love & Prosperity to all who work and dine here!“
“Absolute best service i’ve ever received at both this popeyes and any popeyes i’ve ever been to!! Richard was so helpful, super transparent with wait times and very knowledgeable about the menu! He was kind, efficient and had a fantastic attitude, Food was great! Overall fantastic experience <3“
“I was missing my Mac and cheese from my order. And I didn’t have a receipt. I was going to let it be, but I gave it a shot. Called up to the store. And the woman who answered (I apologize for not getting your name. Could only assume you’re the manager) was very pleasant. Didn’t give me a hard time because I didn’t have my receipt. & Invited me back to the store for my Mac and cheese. I was very thankful. I felt right at home with her customer service. Thank you for your pleasantries.“
“FIRE🔥🔥 customer service was great ! Food was amazing, nice sit in dining area ! The large cup size are like 3 medium cups in one!! Super respectable place come in with respect and you gon get that respect ! 🫡“
“Picked up an online order here last nite, the service and the food was amazing. The chicken was so fresh and everything was in the bag that I asked for online. Thank you for getting an online order correct and good! Will definitely return to this location.“
“The best chicken from Popeyes yet, seasoned to perfection. Whoever made this chicken keep them, if they’re gone get them back. The manager was on top of everything and made sure it was fresh. The young lady at the window was so sweet.“
“This is the best Popeyes near us! The food is always fresh! The employees are actually very kind and polite. Jerry and Madeline at the drive through window was exceptional and filled with a positive attitude which was nice for a change.
OTHER POPEYES SHOULD TAKE NOTES FROM THIS POPEYES ON CUSTOMER SERVICE AND KINDNESS!!!“
“I had a great experience at Popeyes! The food was fresh, hot, and delicious, and the restaurant was clean and welcoming. Yusdeinis, the manager, provided excellent customer service. She was friendly, professional, and made sure everything was perfect during my visit. She made me feel valued as a customer, and her positive attitude really stood out. I truly appreciate her dedication and hard work. I will definitely be coming back and highly recommend this Popeyes to anyone looking for great food and outstanding service!“
“We were looking for something fresh to eat and after a failed attempt at another place I won’t mention, we stopped at this Popeyes Location, we thought the door was closed and to our luck it was opened and we were able to wash our hands and sit and eat. What I asked for they didn’t have but the cook Jhonny heard and said to give him 3 minutes and made it fresh promptly. It was great, also the manager Giselle and Julissa were great and very respectful. Thanks Again for your Great Service.“
“I am sorry to say that Popeye's Chicken is starting to get worse and that's because these different stores like this one. In particular they like serve you chicken that's been sitting under the bulb all day. It's ridiculous. The only thing I love about Popeyes and nobody else has been able to approach or approximate is the red beans and rice. It is fantastic so there's that.“
“This store always, and I mean always, leave an item from the order. And if they don't leave an item out, they send me an item (I'm taking about side orders) I did not ordered. It is frustrating, but this is the closest Popeyes to me.“
“This place the service is awful. Went to the drive through and had to wait a long time to put the order and they asked me to drive around to wait for it. Well it took them almost half hour to give me the order and they forgot the drink. Then they told me just give me a second and that was another 10 minutes. I would not recommend this place at all.“
“I can’t lie, I’ve been to this Popeyes three times in the past month 😂 The deal definitely makes it worth it, but honestly it’s the people here that keep making me want to come back.
This place is always clean, the food is fresh, delicious and comes out fast, and the employees are genuinely so sweet. If there’s ever anything wrong, they’re quick to fix it without making you feel like you’re bothering them.
And Kim, the manager, is seriously a breath of fresh air when it comes to management. She’s warm, genuine and you can tell that energy carries over to the people working with her.
Honestly, if I wasn’t counting calories I’d probably come here twice a day 😂
Y’all are doing a great job. ❤“