“I ordered 2 pizzas, a barbecue with 3 toppings and a cheese. The delivery was quick but to my dismay the bbq pizza had only 1 topping, and no tomato sauce. I was disappointed but too tired to call about the error. Imagine my surprise when 30 minutes later I get a knock at the door with another delivery, and it was the bbq pizza with all 3 toppings! I really appreciate they spotted the error and sent the new correct pizza! It made my night even with the hiccup. Thank you“
“I don’t understand why there are so many negative reviews. I have never gotten a bad pizza from Papa John. Today I picked up a half cheese and half pepperoni pizza and it was delicious. I was a walk-in. It was still hot when I got home. I, my mother, and her caregiver loved it. It even tasted good warmed up. At the pizza shop, I had gone back outside to my car to wait for the pizza because there is no place to sit down inside. I have advanced osteoarthritis and I was exhausted. It was raining today. I told the cook to give me a “thumbs up” through the window when the pizza was ready and I would go back inside to pick it up. When it was ready, the cook walked my pizza out to my car in the rain. I was very impressed with that because I didn’t have to walk back inside the store in the rain. I generally don’t tip cooks. I generously tip the drivers because they are at the bottom of the “pizza shop hierarchy.” Drivers don’t even make Minimum Wage! The cooks make way more money. I know because I used to deliver pizza and subs for Vocelli Pizza about twenty years ago. You just about have to live on tips. However, today I did tip the cook. We are currently in a bad economy and people who work in the food service industry are being hit the hardest. I tipped him before he walked the pizza out to me, not after, so my tip was not a reward for his good deed.“