Zaxbys Chicken Fingers & Buffalo Wings
$ • Chicken, Fast Food, Chicken Wings
Hours:
2603 East-West Connector, Austell
(770) 222-1585
About Zaxby's
Customers' Favorites
Zaxby's Reviews
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The manager is verbally aggressive towards her customers & needs a demotion. This store is the WORST, mainly because the staff suck at doing the most simplest of tasks. 10 👎🏼 for this dump
Why is this location so bad? I have never had so many poor experiences with a single restaurant. It's unfortunate that this is the only location close to us, I go here about a quarter as often as I would if they weren't so rude, disrespectful, and clearly incompetent in making orders correctly.
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
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Zaxby's Chicken Fingers & Buffalo Wings is a restaurant known for its tasty and fresh food, along with friendly and professional service. Customers often enjoy their meals, especially the chicken fingers and buffalo wings, which are generally considered good quality. The staff is praised for being pleasant and helpful, with some reviews highlighting excellent customer service from employees who assist with sauces and meal choices.
However, there are some issues reported by customers. Several mention inconsistent food quality, such as varying sizes of chicken tenders and fries that sometimes do not meet expectations. Some customers received fries with little seasoning or fries that resembled dorito chips, which was disappointing. Others noted that the tenders' size and length varied and that the food's consistency could be better, as fast food is expected to be uniform each visit.
Service experiences also varied. While many found the staff to be friendly and accommodating, a few reviews pointed out moments of poor service, including long wait times for curbside pickup, no cashier at times, and occasional rudeness. One customer expressed frustration over a delayed curbside order during recovery from an injury, and another mentioned being ignored when trying to thank staff.
Overall, Zaxby's offers a satisfying dining experience with good food and service, but some inconsistencies in food quality and service can affect the experience. Despite these issues, many customers continue to enjoy their visits, appreciating the cleanliness and the effort of the staff.