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“One morning, I decided to stop this your location on my way to work. As soon as I pulled into the drive-thru, Kelis greeted me with a smile and was just so pleasant. She took my order, and I could immediately tell she was genuinely being herself. She even complimented me, and honestly, it was such a great start to my day. Today, I went through the drive-thru again, and once again she greeted me with that same smile and amazing energy.
I visited both times during the 8 o’clock hour in the morning, and to have that kind of energy and positivity that early is wonderful. I am a manager in the service industry myself, and I must say... that is EXACTLY the type of person you want interacting with your customers and guests.
Great job Kelis! Keep that amazing energy!“
“I generally love this location. The staff is always nice and the food is always good and hot. So thank you for that. But what I absolutely MUST call out is the drive through experience. For the safety, psyche and experience of your drive-thru customers you have GOT TO STOP people from turning the drive-thru into to lines. People are not considerate and they will drive up and jump the line. There is ONE drive thru lane that divide into 2 lanes once you have been able to move up to that point. And it’s frustrating when people almost cause an accident, impede those who have gotten their food from leaving so that the line can mood forward and people jumping the line and making your wait longer when you are doing the right thing to wait in line the appropriate way. It should not take for someone to get hurt or car to get damaged for this to be resolved. Either put up cones to inhibit people from cutting the line or have the safety poles permanently installed so that we can all have a safe and fair experience in the drive-thru. Please and thank you so much in advance for your consideration. I don’t want to leave a one star just to get your attention on this because your location is genuinely good but I can’t give you 5 stars until this is dealt with. Best regards!“