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“Eileen greeted me with kindness and ensured that my order was accurate💯. She accommodated my special order request (no salt hashbrowns) and ensured that it was executed accurately prior to me leaving the counter🤩. This location is CLEAN 🧼 and the restrooms are as well!! 🙌🏾“
“Absolutely pathetic that I was prompted and felt pressured into leaving a tip for hourly chick Fil a workers. I’ve worked in service industry for a long time but tipping culture is getting out of hand. Now they’re asking for tips at chick fil a? Ridiuclous“
“Our family visited Chick-fil-A on Ponce last evening, and it turned into one of the most memorable restaurant visits we’ve had in a long time. We happened to arrive on bingo night, and the kids absolutely loved it! It was so refreshing to see a restaurant putting real effort into building a sense of community instead of just focusing on serving food.
We’ve always liked coming to this location because it’s consistently clean, the staff members are genuinely friendly, and even during busy times it somehow feels less chaotic than other locations we’ve visited. The atmosphere is welcoming and relaxed, which makes a big difference when you’re dining with kids.
But last night really sealed the deal for us. The bingo event created such a fun environment for families, and it was clear that the team here cares about bringing people together. It felt like more than just dinner—it felt like being part of something local and special.
Great food, wonderful staff, and a place that’s actively building community. This location is doing it right. We’ll definitely be back!“
“Peace be upon this location. Just came from a pilgrimage in Ethiopia and was craving ChickFila. So happy i came to this location in Lenox Mall because Avery was so friendly and welcoming even while with another customer yet being attentive to that said customer. His team that evening were also on point especially because it was closing yet he still executed great service. It definitely doesn’t feel like it’s in a mall. Thank you Avery!“
“I come to this Location often as it is close to my job, And I have never had a bad experience here! My food is always fresh And everybody is very professional. Today the sweetest lady named Jasmine helped me in drive-through, And her kindness was awesome as I was having a rough day. Will always come back! 😁“
“Went to grab a bite after my treatment at the hospital earlier. It was for breakfast 😋. Since I had to take my medicine 💊. The crew there was very polite and they were eagered to assist not only myself but others that was there. It was a pleasure to grab a bite and keep it moving. I will definitely be going back“
“Food is always good. They have the best drive thru system in all of fast food currently and even a long wait doesn't seem so long when your order is taken in seconds of your arrival and is ready when you get to the window. 60 cars in 6 minutes. Anywhere else you could have 4 cars in the drive thru and it could take 30 minutes to give your order another 20 minutes to get to the window to pay and some places will still ask you to pull down or park so that they can bring the order to the car. Chick-fil-A has the best system going and it is being done properly at every location from MLK WESTEND, NORTHSIDE DR, FORREST PARK, CONYERS, COVINGTON, DULUTH, AND LAWRENCEVILLE.“
“The team did a great job providing excellent service, a positive atmosphere, and welcoming guests with a smile. My standard is always either the 12 count nuggets or chicken sandwich. I also enjoy the chicken biscuits. This is a too busy location, and you need to be a bit patient. It is worth it.“
“Got a couple of breakfast sandwiches. First the order was messed up. But the food was cold and not well done. The service at the drive through was good. But the food quality needs to be improved. Maybe the breakfast is the one that needs improvement“
“Just came here to grab a soup for my wife while she was working at the Market. The ordering process took all of 15 seconds but the waiting process was much longer. They are the only business with a surplus of customers so its expected but at the same time, its just a soup...“
“This chick-fil-a is fast and reliable. Even though they go through probably double the orders of a normal chick-fil-a, they still get your food out to you in just a few minutes. If there are any errors, they are quick to fix them.
I see some comments hating on them, but all of my recent experiences have been great, and I go there at least once a week. It is a solid option between classes especially.“
“I've never ever had a bad experience at a Chick-fil-A until today. I ordered two of the grilled chicken sandwiches and the rolls were awful. Stale and they literally fell apart when we tried to pick them up. I returned them to the store and. I have to admit, the manager, Dexter, did a spectacular job of correcting the situation. I told him I didn't want another sandwich, just some grilled nuggets and chicken strips. Not only did he exchange the sandwiches for the new items, but he gave us the larger size of both AND gave us a refund. Now that's customer service!“
“Ms. Diana notice I was frustrated cause all you companies keep logging people out their app. We don’t know the password or user name! Anyways, Diana notice I was frustrated and notified me I can scan the receipt when I get the app working later.“
“Amazing management and strong staff from the looks of it. Enjoyed my experience. Great salesmanship from the front counter and the food came fast indeed! Not to mention the warm welcome. Didn’t hear anything less than “my pleasure” and “how else can i help?”!“
“This is a wonderful and very busy Chick-Fil-A!
The drive-thru is always packed but they operate it just like clock work, quickly and efficiently!
The staff at this location are so incredibly friendly, always cleaning the tables and the restaurant and checking to see if the guests need anything further with their orders.
The food is always hot and delicious and if there is ever an issue, they will fix it right away!
Excellent Chick-Fil-A right in my current neighborhood! Five stars from me!“
“delicious food and fast service!
my only critiques are that the condiments had sticky residue on them, so my friend who I was introducing to chic fil a the first time had to wash his hands four times.
also, he ordered a diet pepsi, but was given a water instead, so i needed to ask for that to be corrected.“
“Felt really cozy and comfortable grabbing some food here on a weekday. Chill atmosphere, yummy food, clean tables and floor. Mason was my server/cashier and I appreciated his calm customer service during the hectic rush hour when everyone is stressed.“
“First time eating at a Chick-Fil-A. I got a milkshake and some spicy chicken sandwich with waffle fries and holy moly that was gooooood!! 5 stars for this place not just cause the food was bomb but the girls working the window were super nice and blessed my food!! Love them!“
“I had an order get messed up, but I was really impressed with the steps the staff took to help make things right. When I called to let them know I had an error in my order Miley(?) let me know I could just come back in with my receipt to get things corrected. When I did, Tyler was super helpful and made the process really easy. Mistakes happen, but these guys did an excellent job of making things right.“
“Did not have to wait long on my food it was so good ?? drive through was so friendly I know IAM coming back.?a Chick-fil-A 4 total good job
Wheelchair accessibility: They have easy access for a wheelchair to come in and get in line because I saw a lady elderly driving someone hold the door for her good job“
“Chick‑fil‑A at 3280 Peachtree Rd NE, Ste 105 in Midtown—often known as “Terminus In‑Line”—is a dependable quick‑service stop with its signature simplicity and friendliness. Located in a convenient shopping corridor, it's great for grab‑and‑go meals, especially on weekdays when you’re on the move. Their breakfast lineup, classic chicken sandwiches, salads, shakes, and even milkshakes are all solid picks that consistently deliver. The unlimited drink refills are a thoughtful perk.
Service here tends to be warm and attentive—there’s mention of gracious staff and accurate orders helping a group of ten feel taken care of. But busy lunch hours can bring longer waits, with reports of 15–20 minute delays even when dining in.
On food quality, most fans say it hits the mark every time. One nailed the simple truth: “it’s Chick‑fil‑A.” A few reviews highlight occasional inconsistencies—like food arriving lukewarm or not quite meeting expectations for spiciness—but these seem rare.
Overall, this Chick-fil-A delivers the familiar, satisfying experience you'd expect—refreshing service, reliable favorites, and convenient location. Perfect for quick meals or school/office runs, just not ideal if you're in a rush during peak hours.“
“I ordered on the app on my walk to this location from the GA World Congress Center. Location is connected to the College Football Hall of Fame. My food was ready about 2 mins after I arrived. I ordered a regular spicy chicken sandwich, and actually received a deluxe spicy sandwich, so no complaints at all! Fries were hot & fresh. I was just trying to catch them before they closed for the day. The only thing I would change is for them to have standard operating hours equal to other CFA locations, instead of them closing at 6pm.“
“The service was great! The staff was super friendly and efficient. They easily kept the conversation going while I was ordering and paying. Every employee had a smile on their face! Looking back into their workspace it was very clean! The food came out super fast as well, less that 3 minutes! The fries came out perfectly crispy and fresh! I would 100come back again!!!“
“This Chick-fil-A location is excellent! The food is always fresh, hot, and consistent, and the service is quick and friendly. The staff here actually take the time to get the order right and make you feel welcome. I’ve had such a better experience at this location compared to the one on Roswell Rd near Flying Biscuit. If you want great food and even better service, I highly recommend choosing this Chick-fil-A over the other one.“
Fast Food • $
“Great food and service as always. Only issue is the location. It's not where it showed on the Google map. It's actually on the corner of 14th and Peachtree, closer to the 14th street side and up the stairs. We circled around the shopping center a few times before finding someone to direct us to it.“
“Probably one of the best Chicken Biscuits ive had ever… Rating this CFA biscuit a 9.5/10. It’s squared cut which I’m not mad about. Buttery softness and the proportional size to the center circle of the wrapper is a key indication of a proper size biscuit 9/10. The chicken is up to the edges of the biscuit and as much as I like overhang it’s a clean distribution 10/10. The ratio of chicken to breading is a 9/10 because either could be a little thicker, but not veiny cut so that’s a plus. Temperature was a 10/10 not too hot and couldn’t put it down. Purchased at the Akers Mill/Cobb Parkway drive-thru only CFA Great start to a Tuesday.“
“I tried their new Smokey BBQ Bacon Grilled Chicken Sandwich & it was tasty, although somewhat pricey. The customer service is good... I just wish the customers would be better prepared to order so I could get through faster! Seriously, you know you're going to eat here & it's probably not your first time so why does it take you so long to figure out what you want to eat?? Of course that's true of other places, too!“
“The drive thru was crowded however service was fast and the sales associate outside noticed that I had my Rottweiler in the back, so she offered us a PUP CUP! I was so excited and so was my pet. Its the little things that mafe for GREAT customer service. Thanks you young lady at the drivethru who has 2 dogs one is Chase, a Belgian Malinois!“
“Chick fila my favorite place to go for a breakfast on the run when I don’t have time for breakfast at home. The chicken minis are theee best breakfast meal! The bread on them is so good! If you haven’t tried them you must try it! They are available for breakfast only!“