Customers` Favorites
Customers` Favorites
“The food here is amazing! I was looking for some yummy Cuban food and this fit the bill! Remind me of Abuelita’s cooking!“
Customers` Favorites
“Great Food Awesome Service Will Definitely Be Back“
Customers` Favorites
“We visited for the first time yesterday and were back today for more! The jerk chicken dinner is amazing - so flavorful, rice and plantains just as great. Will be back for more!“
Customers` Favorites
“I eat at Fusion Kitchen 2-3 times a month. The owners are lovely people and that love shows in the food they prepare. Marvelous experience and Marvelous food!“
Customers` Favorites
“Great atmosphere very helpful staff good authentic Trinidadian cuisine all in all very splendid place to eat I approve it.“
Customers` Favorites
“Their food is outstanding! I love the curry chicken and jerk pork. the 🐂 ox tails and list goes on and on. Much respect to the whole staff.“
Customers` Favorites
“They deserve 9/10, their food is really nice and the guy at the reception was so hospitable
Why they miss a 1 on the 9 is the A/C was not doing its job well, so the place was abit hot. However another than that. GUYS COME ONE COME ALL. NO REGREATS. THANKS“
Customers` Favorites
“I just stumbled upon this place on late Sunday night trying to get something to eat because everywhere else is usually closed by 11 PM if it’s not Marriott diner food. The atmosphere was nice and relaxed and very lousy and the food was delicious!“
Customers` Favorites
“This was my first visit since I was in Marietta. Their food and customer service were great! Keep up the great work.“
Customers` Favorites
“The food was okay, but unfortunately, there were a few issues. They forgot to include 🥄 in the bag,😀🙄✌️ which was inconvenient. I placed my order ahead of time, but still had to wait 15–20 minutes after arriving, even though I drove 20 minutes to get there.(Highway OTR)Please try to have the food ready on time in the future. It would really improve the experience.
Love my Haitian food till death“
Customers` Favorites
“This establishment is a life saver! They made enough jerk chicken for a huge party in less than 30 mins and it was the most talked about food from everyone(even the DJ shouted the chicken out 😁). The call was last minute to them and they gave exceptional service and food!“
Customers` Favorites
“Natty’s Jamaican Soul Food Review 🇯🇲
| Customer
I like Natty’s Jamaican Soul Food, and although I don’t visit often, I stop by every now and then when I’m in the area. My usual go-to is the oxtails, and that’s exactly what I ordered this time.
I got the lunch special with oxtails, rice and peas, and cabbage.
Let’s start with the food. The oxtails were good, as usual. The rice and peas and cabbage were decent, too. The portion size was what you’d expect for a lunch special, although I wouldn’t have complained about a little more oxtail! Overall, I have no major complaints about the food, and I’d rate it a solid 4 out of 5.
Unfortunately, the customer service was a different story.
I wanted to make a couple of substitutions, but after I placed my order, the woman at the counter simply said okay and walked away. There was no opportunity to clarify my request or ask about alternatives. I was left confused until I realized she was preparing my order.
I also wanted to try the jerk dressing again, but I wasn’t asked if I wanted anything additional. You might ask why I didn’t speak up, but good customer service involves communication, asking questions, and making customers feel welcome. There was even an opportunity to upsell.
As someone who has owned a business, I understand that everyone can have a bad day. But customers don’t know what you’re going through, and the way they’re treated can determine whether they return.
I drove a little out of my way because I knew I could count on Natty’s for good oxtails. And the food delivered! I’ve even recommended this place to other people because of its oxtails.
But spending $23–$24 on a plate of food is no small expense, and I have other places where I can spend my money.
Final verdict: The food gets 4/5, but the customer service gets 0/5 from me on this visit. I still enjoy the oxtails, but the service definitely made me reconsider how readily I’ll recommend this establishment in the future.
Good food matters, but so does how you treat the people paying for it.“
Customers` Favorites
“food was awesome....service was on point“
Customers` Favorites
“IM VERY PICKY WHEN IT COMES TO MY RICE. ESPECIALLY BECAUSE IM WEST INDIAN AND KNOW HOW IT IS SUPPOSED TO TASTE. THE ARE ON POINT. EVERYDAY THIS WEEK IVE EATEN THERE FOR LUNCH!!!!“
Customers` Favorites
“{{restaurant.reviews}}“
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“Great selection of different Latin foods“