Customers` Favorites
Customers` Favorites
“This place is amazing the hostess is beyond great and uplifting I went there to have a good time and that’s what they show us ..line dance night is amazing they are non judgmental and very motivational when you miss a step you feel like you hanging out with family and friends instead of strangers“
Customers` Favorites
“They deserve 9/10, their food is really nice and the guy at the reception was so hospitable
Why they miss a 1 on the 9 is the A/C was not doing its job well, so the place was abit hot. However another than that. GUYS COME ONE COME ALL. NO REGREATS. THANKS“
Customers` Favorites
“I just stumbled upon this place on late Sunday night trying to get something to eat because everywhere else is usually closed by 11 PM if it’s not Marriott diner food. The atmosphere was nice and relaxed and very lousy and the food was delicious!“
Customers` Favorites
“Great food - if you come to ATLANTA you must visit!!“
Customers` Favorites
“This was my first visit since I was in Marietta. Their food and customer service were great! Keep up the great work.“
Customers` Favorites
“This establishment is a life saver! They made enough jerk chicken for a huge party in less than 30 mins and it was the most talked about food from everyone(even the DJ shouted the chicken out 😁). The call was last minute to them and they gave exceptional service and food!“
Customers` Favorites
“Natty’s Jamaican Soul Food Review 🇯🇲
| Customer
I like Natty’s Jamaican Soul Food, and although I don’t visit often, I stop by every now and then when I’m in the area. My usual go-to is the oxtails, and that’s exactly what I ordered this time.
I got the lunch special with oxtails, rice and peas, and cabbage.
Let’s start with the food. The oxtails were good, as usual. The rice and peas and cabbage were decent, too. The portion size was what you’d expect for a lunch special, although I wouldn’t have complained about a little more oxtail! Overall, I have no major complaints about the food, and I’d rate it a solid 4 out of 5.
Unfortunately, the customer service was a different story.
I wanted to make a couple of substitutions, but after I placed my order, the woman at the counter simply said okay and walked away. There was no opportunity to clarify my request or ask about alternatives. I was left confused until I realized she was preparing my order.
I also wanted to try the jerk dressing again, but I wasn’t asked if I wanted anything additional. You might ask why I didn’t speak up, but good customer service involves communication, asking questions, and making customers feel welcome. There was even an opportunity to upsell.
As someone who has owned a business, I understand that everyone can have a bad day. But customers don’t know what you’re going through, and the way they’re treated can determine whether they return.
I drove a little out of my way because I knew I could count on Natty’s for good oxtails. And the food delivered! I’ve even recommended this place to other people because of its oxtails.
But spending $23–$24 on a plate of food is no small expense, and I have other places where I can spend my money.
Final verdict: The food gets 4/5, but the customer service gets 0/5 from me on this visit. I still enjoy the oxtails, but the service definitely made me reconsider how readily I’ll recommend this establishment in the future.
Good food matters, but so does how you treat the people paying for it.“
Customers` Favorites
“food was awesome....service was on point“
Customers` Favorites
“We visited for the first time yesterday and were back today for more! The jerk chicken dinner is amazing - so flavorful, rice and plantains just as great. Will be back for more!“
Customers` Favorites
“Great selection of different Latin foods“
Customers` Favorites
“I only purchased two options- doubles and a dessert. Both pretty tasty.
The doubles were good BUT more tangy than I'd prefer. I feel like it would've tasted better if they used yellow or purple onions versus the white.
The wait was incredibly long.“
Customers` Favorites
“I eat at Fusion Kitchen 2-3 times a month. The owners are lovely people and that love shows in the food they prepare. Marvelous experience and Marvelous food!“
Customers` Favorites
“This is one of the best Caribbean restaurants in Georgia. The food is very, very good and the service is bar none. Very clean, neat, quiet, and tidy surroundings. My experience was a 10/10! I am a Jamaican national and sometimes I've had food labelled as Jamaican or Caribbean and the flavour is lacking. No so at Caribbean Vybez. Nuff respect to chef Mike, his daughter-in-law Amber, and the lovely young granddaughter who waited on me. I WILL definitely be back!“
Customers` Favorites
“good service...food is out of this world...and the deserts are amazing“
Customers` Favorites
“I am so pleased to have found my new Jamaican spot! I've been looking since moving to Mableton and they did not disappoint 🔥 I got the combo platter with oxtails, curry goat and brownstew chicken and a beef patty (I wanted to taste test everything 😄) and everything was so good! The server was so nice and helpful explaining their menu. 10/10 🤗“
Customers` Favorites
“The food here is amazing! I was looking for some yummy Cuban food and this fit the bill! Remind me of Abuelita’s cooking!“
Customers` Favorites
“The food was okay, but unfortunately, there were a few issues. They forgot to include 🥄 in the bag,😀🙄✌️ which was inconvenient. I placed my order ahead of time, but still had to wait 15–20 minutes after arriving, even though I drove 20 minutes to get there.(Highway OTR)Please try to have the food ready on time in the future. It would really improve the experience.
Love my Haitian food till death“
Customers` Favorites
“Authentic Caribbean food, excellent customer service and clean and welcoming restaurant.“
Customers` Favorites
“My husband and I loved the food, the man who served us has a super special charisma and the food made us feel at home, the chicken with slices is a super well prepared and crunchy dish, I highly recommend it!! ! You also find many souvenirs from the country and much more 🙌🏻“
Customers` Favorites
“Great Food Awesome Service Will Definitely Be Back“
Customers` Favorites
“IM VERY PICKY WHEN IT COMES TO MY RICE. ESPECIALLY BECAUSE IM WEST INDIAN AND KNOW HOW IT IS SUPPOSED TO TASTE. THE ARE ON POINT. EVERYDAY THIS WEEK IVE EATEN THERE FOR LUNCH!!!!“
Customers` Favorites
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“Great atmosphere very helpful staff good authentic Trinidadian cuisine all in all very splendid place to eat I approve it.“