Customers` Favorites
Customers` Favorites
“I've been going here since it opened. These days, I'm there every Sunday with my dad, Bill, and sometimes this other dude joins us. I think his name is Gary or Bert. He stinks, but we feel sorry for him, so we let him join us. Gameday has become our spot, and we've made some great memories over beers, great food, and superb service. Jessica Biel lookalike Kendall, along with Leslie, Val, and newly appointed super cool server Kate, all make us feel at home and take awesome care of us. I'd name more servers, but these ladies wait on us the most. There's also this dude named Cruz. He's a manager and an awesome human. We always look forward to talking with all of them about anything and everything. See ya Sunday! 🫶🏼 ✌🏼“
Customers` Favorites
“Five Stars ⭐️⭐️⭐️⭐️⭐️ I ordered VB via Door Dash but DD messed up and delivered to someone elses house (insert eye roll) now some else gets to enjoy it tonight too lol. I got a refund and reordered because I live near VB and have seen it a few times and wanted to try it. The order arrived and I was not disappointed in the least bit! I got the house burger and loaded it with l,t,o,p and jalapeños with Xtra cheese with seasoned fries. I added a chocolate Concrete with Hershes syrup and Oreos.... Omg. Everything was delicious, the burger was messy but a great burger needs to be a bit messy. I can't respect it if it isn't. The fries were perfectly seasoned and tasty as hell. The Concrete was sooo amazing. Definitely hit the spot on the sweetness factor. So glad I got to try it but a bit irritated with Door Dash for making me reorder and waiting even longer cause I was HUNGRY!!! Thanks VB for a very fulfilling late lunch. Definitely will recommend and will be back for more. Besides, I saw there's hot dogs too!!!“
Customers` Favorites
“Such a cute date night spot in downtown Woodstock! Drinks were great and food was excellent!“
Customers` Favorites
“A positive customer experience is often shaped by small interactions that might seem insignificant at first but ultimately leave a lasting impression. One such interaction occurred when Nora M. from Canyons upsold me during lunch. While being encouraged to purchase additional menu items may initially sound like nothing more than a sales technique, the experience demonstrated how effective communication, product knowledge, and friendly customer service can benefit both the customer and the business. Rather than feeling pressured, I came away with a better meal and a greater appreciation for the role that excellent service plays in the restaurant industry.
Upselling is a common practice in restaurants and other customer service environments. The goal is simple: suggest additional items or upgraded options that complement what the customer has already chosen. When done poorly, upselling can feel intrusive or overly focused on making a larger sale. However, when done well, it feels natural and helpful. In my experience, Nora M. approached the interaction in a way that made the recommendation seem less like a sales pitch and more like genuine advice.
Instead of simply taking my order and moving on, Nora M. took the time to mention options that paired well with my meal. The recommendations were presented confidently but politely, allowing me to decide whether the additions sounded worthwhile. There was no pressure to spend more money, only information that helped me consider choices I might not have noticed otherwise. That approach created a more relaxed atmosphere and made the experience feel personalized.
One reason this interaction stood out was because it reflected strong product knowledge. Effective upselling requires more than memorizing a menu. It involves understanding how different items complement one another, recognizing popular combinations, and being able to explain why a customer might enjoy a particular addition. Customers often appreciate recommendations when they come from someone who appears knowledgeable and genuinely interested in helping them make a satisfying choice.
Customer service is built on communication, and communication goes beyond simply exchanging information. Tone of voice, body language, attentiveness, and friendliness all contribute to how customers perceive an interaction. A welcoming attitude can transform what might otherwise feel like a routine transaction into a memorable experience. Nora M.'s approach suggested confidence without being overbearing, making it easier to trust the recommendation that was offered.
Another important aspect of effective upselling is understanding customer psychology. Many customers enter a restaurant with a basic idea of what they want, but they are also open to suggestions if those suggestions clearly add value. Whether it is recommending a drink that complements the meal, offering a side dish that enhances the overall experience, or suggesting a dessert that has become a customer favorite, successful recommendations are rooted in improving the customer's experience rather than simply increasing the total bill.
.However, the most successful upselling occurs when trust exists between the employee and the customer. Trust is built through honesty, professionalism, and authenticity. If customers believe that recommendations are based solely on increasing sales, they may reject them. On the other hand, if they believe the employee sincerely wants them to have a better dining experience, they are much more likely to accept those suggestions. The interaction with Nora M. demonstrated how trust can be established through simple, respectful conversation.“
Customers` Favorites
“Great food & great service!“
Customers` Favorites
“This location once upon a time couldn’t keep a tenant. The fact that Donovan’s has been here for 15 years is a testament to the way they’ve treated us like family all these years. My goal in 2025 is to stop in my neighborhood pub more often and grab a pint (or 2) and some pub grub.“
Customers` Favorites
“This place is AWESOME!!! The fish fry was the best. You will not be let down“
Customers` Favorites
“Great good great bartenders and servers. The best“
Customers` Favorites
“We recommend. We enjoyed our server Jack and his recommendations such as the French Dip.“
Customers` Favorites
“Grilled chicken sandwich: inedible.
Butterburger: delicious.
Culvers Signature Sauce: tasty.
Cheese curds: of course, excellent.
Mashed potatoes: pretty good for fast food.
I ordered the family size curds and they didn't offer and sauce which I thought was odd....went up and asked after the fact.
Will probably be back to try other sandwiches.“
Customers` Favorites
“Update. Picked up 3 lunch orders today. Chicken breast sandwich was perfectly cooked and huge. Not a Sloppy Joe Sandwich was delicious and a pork and pulled chicken plate was very good. The deserts won today. The Chocolate Cake was amazing and delicious. Then there was the Cherry Cobbler. WOW! That had to be the best cobbler I have ever eaten. Bits of sugary dough almost like candy and delicious dark cherries. I would order it again any time. Both deserts were larger than expected. The servings accurately reflected the pictures. We don't usually order desert but today's was outstanding!
Today I ordered the Burnt Ends Pork Belly. It was delicious. Well cooked on the outside and tender on the inside. The glaze was a nice addition. Green beans and corn pudding were outstanding. One other diner enjoyed the pulled pork and turkey combo with the above sides.
Ordered online today. Ready for pickup on time. The pork was delicious with the right amount of smoke. It was tender and juicy with some great blackened skin. Corn pudding is very good along with the potato salad and hush puppies. I will be back.“
Customers` Favorites
“We had such a wonderful experience with Juanita! We came in with my two grandchildren and my 91-year-old mother, so we had a few special requests, and Juanita could not have been more patient, kind, and accommodating. Nothing seemed like too much trouble, and she made sure everyone at our table was comfortable and had exactly what they needed. She was attentive without rushing us and had such a warm, friendly attitude. Juanita was everything you could ask for in a waitress and truly made our meal that much more enjoyable. She is an absolute gem, and we hope the restaurant knows how lucky they are to have her!“
Customers` Favorites
“Food and drinks are a bit pricey, but it's on the lake with a beautiful view, live music, and a lay back atmosphere. Always a nice spot to visit while on the lake.“
“I've seen quite a few friends play here and and I just recently played here. Hands down my favorite spot...and it's close to home.“
Customers` Favorites
“Everything is always great here that’s why I keep coming back! Morgan, Melissa Brown, Melissa Bishop always take great care of me!!!“
Customers` Favorites
“They did a great job accommodating our large party before graduation. Everything was done right, quickly, and tasted great, and our waitress was on top of everything. I’m so glad a friend recommended we try them!“
Customers` Favorites
“I can't say enough about the food! My son says the best burger he's ever had is the JD's pimento cheese burger. For me it's the Althea chicken sandwich. The staff is great and the drinks are strong. You must try JD's on Main!“
Customers` Favorites
“beer do I need to say more“
Customers` Favorites
“Really good BQ we had potato salad , Brunswick stew , fries .. i“
Customers` Favorites
“Michael I need to work in Woodstock I work in Canton ga waffle house?“
Customers` Favorites
“One of the better WH locations More old school vibe Renee is great“
Customers` Favorites
“This Waffle House has become our favorite. Cooks do a great job. Waitresses do a great job!!“
Customers` Favorites
“Man if you don't get the parmasan crusted toppings on your meats and atleast one side of the 3 cheese stuffed mushrooms what did you come to the place for anyways! I always get the renegade sirloin or the NY strip. Go on and get them grilled shrimp with ya steak and you can't go wrong. Nice place to take the family and I celebrate my birthday at one of thier establishments each and every year for the last 10+ years and don't plan on making any changes any time soon. One day I'll find one that will sell me one of the steers off the wall. Came close a few times . But soon I will get one!!“
Customers` Favorites
“We frequently eat at the Captain D’s on Hwy 92 in Woodstock, Ga. One of the employees, Kirsten, has made the added effort to learn our names and recognize us with a broad smile when she sees us and kind friendly words of hospitality and welcome,seeing to it that we leave with a hometown feeling that our business is appreciated. When she isn’t there, we miss her. Food is dependably delicious and senior specials are a blessing.“
Customers` Favorites
“Bradley was the BEST bartender and I couldn’t leave without giving the highest review possible. He made the best margarita I have had in years & was attentive and so very kind. We will come back to this location exclusively for him!“
Customers` Favorites
“Everything is fantastic we were there today our server was Karen she was just wonderful we will be back“
Customers` Favorites
“Did the Brunch buffet today. Everything I sampled was good to excellent. Definitely no complaints. All the staff were helpful, courteous, and smiling. JD even played a pinball game with my 2 grandsons. My only complaint, if you want to call it that,was being charged for ice tea. Trust me, that won't stop us from going again. EXCELLENT!!“
Customers` Favorites
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“Always Fresh Food and Excellent Service“