Customers` Favorites
Customers` Favorites
“I have been coming here for over a year and the food is fantastic!! It is the best Mediterranean food I have had in GA! Not only is the food so delicious but the people there are professional, genuine and a pleasure to talk to! Highly recommend it!“
Customers` Favorites
“I love a place with history and charming character which is what you get with the Woodstock Ipp’s location.
The Kemp-Durham House, built in the 1890s, is a recognized downtown historic site currently housing Ipp's Pastaria & Bar.
The bartender was extremely helpful fulfilling special requests of our favorite chicken or salmon franchese, which is not on their menu but is on the Ippolitos menu. The chef made it just as delicious - note the pasta portion is about 1/2 of Ippolitos - we ordered an additional side to add to each dish.
The spaghetti and meat sauce with meatballs is very good and you get the two rolls and marinara per entree.“
“If you're in Woodstock, a relaxing time can be found at Reformation Brewery just minutes from downtown.
Be sure to try the newly launched beer with KSU for a refreshing win. Owner, staff, and regulars are proud to be a part of Owl Nation.
Great vibe, delicious food, and excellent service.“
Customers` Favorites
“I dined here on Saturday, the Cheese Steak Stromboli was so good I returned on Sunday to enjoy another one.“
Customers` Favorites
“This location once upon a time couldn’t keep a tenant. The fact that Donovan’s has been here for 15 years is a testament to the way they’ve treated us like family all these years. My goal in 2025 is to stop in my neighborhood pub more often and grab a pint (or 2) and some pub grub.“
Customers` Favorites
“LJ and his team provide excellent customer service!“
Customers` Favorites
“We were looking for a vegan restaurant and this one had an amazing selection. We walked in an was greeted with a how are you?. It is so clean. Savanah and the other girl, didn't get her name, were amazing. The food was delicious. Will be going back for sure.“
Customers` Favorites
“I highly recommend Eden for delicious bowls!! I’m looking forward to trying a smoothie or one of their juice cleanses. I’m gluten-free due to an allergy and they even have gluten-free granola which is a bonus! Korie and her staff are so sweet and welcoming:) Go check them out if you’re looking for great healthy options!!!“
Customers` Favorites
“First time here!! Had dinner at the bar last night at Prime 120!! Can’t say enough good things about my experience!! Oysters were awesome!! Had salad also… very fresh!! Bar server was very attentive!! Will be back very soon!!“
Customers` Favorites
“These hippies make an incredible pizza!!!“
Customers` Favorites
“Five Stars ⭐️⭐️⭐️⭐️⭐️ I ordered VB via Door Dash but DD messed up and delivered to someone elses house (insert eye roll) now some else gets to enjoy it tonight too lol. I got a refund and reordered because I live near VB and have seen it a few times and wanted to try it. The order arrived and I was not disappointed in the least bit! I got the house burger and loaded it with l,t,o,p and jalapeños with Xtra cheese with seasoned fries. I added a chocolate Concrete with Hershes syrup and Oreos.... Omg. Everything was delicious, the burger was messy but a great burger needs to be a bit messy. I can't respect it if it isn't. The fries were perfectly seasoned and tasty as hell. The Concrete was sooo amazing. Definitely hit the spot on the sweetness factor. So glad I got to try it but a bit irritated with Door Dash for making me reorder and waiting even longer cause I was HUNGRY!!! Thanks VB for a very fulfilling late lunch. Definitely will recommend and will be back for more. Besides, I saw there's hot dogs too!!!“
Customers` Favorites
“This isn’t our first time, but it was the first time for our 2 y/o twins to have their own ice cream cones. They offered us complimentary baby cones for them. Made for a wonderful experience. Plus, the ice cream is always fantastic. We’ll be customers for life!“
Customers` Favorites
“Best waitress ever! Abby took great care of us and was so patient!“
Customers` Favorites
“Such a cute date night spot in downtown Woodstock! Drinks were great and food was excellent!“
Customers` Favorites
“I was visiting from Wisconsin & my bestie took me there on a Wednesday night to play Singo. Singo is music bingo - they play a snippet of a song & if you have that song on your bingo card - you mark it. It was such a blast!! Met some amazing people & sang our voices out!!“
Customers` Favorites
“Food and drinks are a bit pricey, but it's on the lake with a beautiful view, live music, and a lay back atmosphere. Always a nice spot to visit while on the lake.“
Customers` Favorites
“Salt Factory in downtown Woodstock has been one of those places I've kept coming back to over the years. It's a solid restaurant and bar, and I've known quite a few bartenders and servers there during the last five or so years. What really keeps it on my list, though, is Leigha behind the bar. Leigha makes a great Old Fashioned, but it's more than just the drinks. Leigha has a way of making the bar feel comfortable and familiar, like catching up with a neighbor rather than just ordering another round. The conversation is always easy, never forced, and it's one of the main reasons my friends and I choose Salt when we're deciding where to go downtown. We usually check to see if she's working before making plans. That says a lot. Downtown Woodstock has plenty of good spots, but Leigha is a big reason Salt continues to stand out for us.“
Customers` Favorites
“A positive customer experience is often shaped by small interactions that might seem insignificant at first but ultimately leave a lasting impression. One such interaction occurred when Nora M. from Canyons upsold me during lunch. While being encouraged to purchase additional menu items may initially sound like nothing more than a sales technique, the experience demonstrated how effective communication, product knowledge, and friendly customer service can benefit both the customer and the business. Rather than feeling pressured, I came away with a better meal and a greater appreciation for the role that excellent service plays in the restaurant industry.
Upselling is a common practice in restaurants and other customer service environments. The goal is simple: suggest additional items or upgraded options that complement what the customer has already chosen. When done poorly, upselling can feel intrusive or overly focused on making a larger sale. However, when done well, it feels natural and helpful. In my experience, Nora M. approached the interaction in a way that made the recommendation seem less like a sales pitch and more like genuine advice.
Instead of simply taking my order and moving on, Nora M. took the time to mention options that paired well with my meal. The recommendations were presented confidently but politely, allowing me to decide whether the additions sounded worthwhile. There was no pressure to spend more money, only information that helped me consider choices I might not have noticed otherwise. That approach created a more relaxed atmosphere and made the experience feel personalized.
One reason this interaction stood out was because it reflected strong product knowledge. Effective upselling requires more than memorizing a menu. It involves understanding how different items complement one another, recognizing popular combinations, and being able to explain why a customer might enjoy a particular addition. Customers often appreciate recommendations when they come from someone who appears knowledgeable and genuinely interested in helping them make a satisfying choice.
Customer service is built on communication, and communication goes beyond simply exchanging information. Tone of voice, body language, attentiveness, and friendliness all contribute to how customers perceive an interaction. A welcoming attitude can transform what might otherwise feel like a routine transaction into a memorable experience. Nora M.'s approach suggested confidence without being overbearing, making it easier to trust the recommendation that was offered.
Another important aspect of effective upselling is understanding customer psychology. Many customers enter a restaurant with a basic idea of what they want, but they are also open to suggestions if those suggestions clearly add value. Whether it is recommending a drink that complements the meal, offering a side dish that enhances the overall experience, or suggesting a dessert that has become a customer favorite, successful recommendations are rooted in improving the customer's experience rather than simply increasing the total bill.
.However, the most successful upselling occurs when trust exists between the employee and the customer. Trust is built through honesty, professionalism, and authenticity. If customers believe that recommendations are based solely on increasing sales, they may reject them. On the other hand, if they believe the employee sincerely wants them to have a better dining experience, they are much more likely to accept those suggestions. The interaction with Nora M. demonstrated how trust can be established through simple, respectful conversation.“
Customers` Favorites
“My first visit to Your Pie yesterday. I love the concept. The service was fast and the food was great. Recommended!“
Customers` Favorites
“Great good great bartenders and servers. The best“
Customers` Favorites
“Really good BQ we had potato salad , Brunswick stew , fries .. i“
Customers` Favorites
“Rough night tonight at Bruster's Hickory flat. Staff was incompetent and rude, out of several flavors that were posted on the menu, tried to serve melted ice cream saying trouble with the freezer. Most offensive was the kids' working lack of accountability and respect.“
Customers` Favorites
“DELICIOUS! First time coming with my girlfriend, got churros, torta combinada, tamales con queso y jalapeños, and the mangonada! Everything was great, fast service and very attentive. Great folks running a family business. We will be back 😊🇺🇸 !“
Customers` Favorites
“Absolutely loved my visit to Sucré Bakery! The space is bright, clean, and so inviting. The pastries are stunning—especially the gelato creations—and you can really taste the quality. Their coffee is just as good. Perfect little spot in downtown Woodstock!“
Customers` Favorites
“Ordered takeout and the food I got was very good. I asked for extra spicy and they actually made it spicy unlike other places that don't even after asking. I'm picky with chinese food and this place has amazing value price and food quality wise. The soups are amazing. Both the hot and sour and wonton soup are absolutely delicious. Lunch special has a very good portion size. Def coming back. Got the Kung pao/sweet and sour chicken. Both were very good. The lady at the counter is very nice as well. I liked ordering and getting my food fairly quickly.“
Customers` Favorites
“It’s about time I left a review for one of our favorite restaurants.
Paloma has a great atmosphere with delicious food and wonderful service. We’ve been dozens of times, and it’s consistently a great experience.
Do yourself a favor, visit Paloma, try the esquites and a margarita, and try the hamburger (trust me).“
Customers` Favorites
“Love this place it’s a go to for my husband and I to get sushi cravings satisfied 😊“
“Amazing food, fast service, great atmosphere. Love me some good food truck…“
Customers` Favorites
“The beef pho was delicious and customer service was great. Definitely coming back soon.“
Customers` Favorites
“One of these few places that I never regret being a regular. With a variety of cheesesteaks to choose from, no doubt you'll find the one for you. Pepperoni/Chicken teriyaki cheesesteak for life! Customer service is alright as well, no discrepancies has occurred at all during my countless visits. Doesn't fail to satisfy my cravings as I shop at a market this location is at.“
Customers` Favorites
“Everything is always great here that’s why I keep coming back! Morgan, Melissa Brown, Melissa Bishop always take great care of me!!!“
Customers` Favorites
“Everything is fantastic we were there today our server was Karen she was just wonderful we will be back“
Customers` Favorites
“Amazing place. Heartwarming to see them give back to a community in need :)“
Customers` Favorites
“love the staff and great food and cocktails“
Customers` Favorites
“2nd visit - Sunday 10/19/2025. 1 pm.
Restaurant was packed but I had have the Memphian again! Staff working hard to get customers served. Considering how busy they were, I received my dine in order fairly quickly. Once again, I loved the sandwhich.
1st time visit on Saturday September 26, 2025 at about 12:15 pm. Ordered to-go. $24.00 dollar order.
I would like to preface by saying the food was excellent - Memphian and Turkey BLT.
Was surprised to see no one dining in and that I was never greeted. The counter employees didn't really seem happy to be working or that they had a customer in their presence. Rule #1 - acknowledge the presence of a customer and make them feel welcome.
The restaurant looked clean and nice.“
Customers` Favorites
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“The staff is very friendly & attentive. The food is excellent & portions are generous. The restaurant is very clean & charming.“