“For the last few weeks this winter, on Saturdays around lunchtime I bring my 2.5 year old inside for the indoor playground and lunch however the service inside is reliably so terrible and nobody’s manning the register for sometimes 20 minutes maybe more, that we end up going next door to get chic-fil-a, bring it back to McDonald’s playground and eat it at McDonald’s playground. Thank you for the attentive service Chic-Fil-A Towne Lake!“
“I hope this message finds the upper management for this particular location. I was there on Sunday Feb 9th around lunchtime and there was the sweetest lady working. She seemed to be of retirement age. She provided outstanding customer service and went out of her way to make sure not only I but other customers were happy with our food. In between providing top notch service she was cleaning tables and sweeping the floors.
This woman is a tremendous asset to your team. I hope she is appreciated by not only you but other team members. This woman really brightened up my day. She wore glasses and may have been in her early 60’s.“
“4 stars I liked coming to this place a lot but lately they are not serving the food well it is as if they no longer have any products and they are giving the latest ingredients I would like them to do it again as at the beginning I understand that the economy is not good in the country but they should always give the best to their customers no matter what... Blessings“
“I entered to use the restroom, which wasnt dirty, but it stunk horribly! It's been quite some time since I've been here, but as i recall, it often smells badly. So much that before you even open the restroom door your nose is forewarned! The little kid that entered with his mom was plugging his nose.
Now that i got that out of the way, i wish i would've gotten the kid's name that helped me. He was very helpful with my decision of a McFlurry flavor. He offered his solicited opinion, and i could tell it was an honest one. He was polite and was sure to confirm the amount of money that i gave him. He was also efficient with his time and wore a welcoming smile. You didn't see that alot these days, but i think it's becoming more common.“