3.8
Good
345 Reviews
3070 Eagle Drive, Woodstock
- Take-Out
- Delivery
- Drive-Through
Customers’ favorites
- Honey Pepper Pimento Chicken Sandwich Combo
- Chick-Fil-A Grilled Chicken Club Sandwich
- Hash Brown Scramble Burrito Meal
- Chick-Fil-A Waffle Potato Fries
“Today, I took my kids to Chick-fil-A Towne Lake to pick up a quick lunch, while we were out running errands. We ordered through the app, for curbside pickup. Our order was delivered quickly & the staff member who brought it to us was friendly, as they always are. When we got home & opened the bag, I realized that there were 2 chicken sandwiches in there, instead of the 2 nuggets that I ordered. My order has never been wrong from this location (or any other CFA) & that’s a miracle b/c we hit this place up at least twice a week on average! 😂🐷🤷🏻♀️ Understanding that mistakes happen, although CFA rarely makes a mistake, I called to see if I could come back & exchange the 2 sandwiches for nuggets (my kids won’t eat the Lord’s chicken sandwiches 🤦🏻♀️). Scott, the operator of this location, answered & told me that he would bring the nuggets to my house! Shocked, I told him that I really didn’t mind coming back, but he insisted & arrived at my front door 5min later with a huge smile & a bag of nuggets for my kids, along with a little extra treat 🍪 for them. Thanks, Scott & CFA Towne Lake for the great food & excellent customer service! 🙏🏻”